Total ripoff!! I just don't want anyone else to go through what we've gone through. We had a leaky…read morekitchen faucet and I went to yelp to find a plumber. After everything was said and done we walked away with a $49 faucet, a shoddy caulking job, and an $859 bill (please see photos attached)... and when I called and asked for a break down of charges, Steve the plumber, gave me a song and dance about how he charges $700/$800 for a kitchen faucet installation. It's just not right! After calling a few other plumbers, they told me they charge between $350 and $400 including a $100 faucet. Take your business elsewhere!! And an update to the response from the company: youre attempts to take down my reviews have thankfully not worked. Even if the faucet wasn't from Home Depot, it couldn't have been MUCH more than $49... was it a $50 faucet? And the faucet that was being replaced was not old, the whole kitchen was redone about a year ago... the leak probably just needed a tightened valve ..... I've read reviews all over the internet of your company and they all say the same thing, you're a ripoff

Don't think twice, call drainworks for honest, dependable, fast and affordable serviceread more

Len was incredible!!!!! Focused and methodical he addressed every problem, professionally with…read moreinformative problem solving narrative along the way. Because of how Len handled himself and solved my problems, I signed up for yearly service. Len is consummate employee AAA Brothers should be proud of. Paula was incredibly as well; accommodating and professional in her booking an appointment based on my immediate needs. Bravo AAA Brothers. You now have a customer for life.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.

This week was the third time Russ O'Brien and colleagues saved us from badly clogged drains in our…read moreold 1888 house in Chestnut Hill. Each time either Russ himself (a very kind and gentlemanly professional) or his excellent colleagues patiently and thoroughly resolved what were very stubborn and hard to reach clogs in our old plumbing. This was why, the first time our drains got clogged, they were highly recommended by our plumbers. My wife and I have been consistently satisfied with their service, and we highly recommend them.

My family's plumber Harry Crane gave a strong recommendation for Russ O'Brien. I called the office…read moreand Russ and his helper were at my door in two hours. They opened my clogged sewer in 30 minutes. I have a 30 day guarantee. The price was so reasonable. $200.00. So top marks for Russ O'Brien here in Philadelphia

We had this company install our HVAC unit about 2 years ago, and were initially impressed with…read morethem. 3 weeks ago, we started having problems with the heat shutting off over night, leaving our house freezing cold as the temperatures dropped. We had a technician come out twice unable to figure out what the problem was. We spent TWO FULL WEEKS calling daily to ask to speak with a manager or someone in charge (our goal was to figure out how to troubleshoot the problem since the current technician couldn't figure it out), and not once did we receive a callback. At various points, the operators we spoke to expressed their sympathies and disbelief, that no one was calling us back, and repeatedly marked our callback requests as 'urgent.' After 2 weeks and no response, we had to call another company, who were able to diagnose the issue and fix it within 30 mintues (turns out Comfort Controllers incorrectly installed the unit in the first place). Luckily I was able to find someone to fix it, because Comfort Controllers still hasn't called me back over 3 weeks later; as far as they know we're still sitting in the cold, but it's clear they couldn't care less. Could not recommend this company less if you value communication, accountability, or work done properly.

Very disappointed in trying to schedule an appointment. First time was a no call, no show, now I'm…read morejust leaving messages and no one is returning my call to schedule a routine maintenance. A former employee was very nice to suggest that she would contact a manager for me to schedule the appointment. I might have to take her up on it considering what luck I'm having. Very frustrating experience. I would give zero stars but that's not an option :(

Update on 06/07/2018…read more I was contacted by the owner who refunded the price for the quote I was given and I feel like I was treated fairly. Thank you!

We brought hvac philly for inspection. He checked the gas furnace and immediately said that its…read moretoo old, not safe and need to be replaced. Two other hvac professionals denied this claim. It needed to be cleaned only. Hvac philly price was WAY to high compared to others. I WOULD NOT recommend this company.

Last year, they came to replace the sewer line in our house. Despite specific contractual language,…read morethe did not complete the repair, which has caused us to dig up our line again. In addition, they work was shotty and amateurish, not putting things on proper grading. Stay far, far away from this company

Terrible customer service. They refuse to take responsibility after breaking off part of my curb…read morewhile working on my neighbors house. While fixing an issue at my neighbors across the street they drive their equipment over my curb and sidewalk. When I called and let them know they told me that they spoke with the workers who never even came over to my house. They said it was not them. I told them that I had ring doorbell footage of them breaking it. They have since given me the run around. I can't get anyone to assist me. I am told a manager will call me that was over a month ago. Do not use this company if you are looking for a company with values.

The first time I hired Ken he fixed my faucet with no trouble, however when I tried to pay with a…read moredebit card he said he would charge just a few dollars extra to cover the transaction cost. Fine. But when I looked at my bank statement he had charged me $15 over what he had said the cost of repair would be. That doesn't seem like a fair extra charge to me. Also, I had him in again to check out the faucet when it still wasn't working about a week later. He told me that my pipe to the kitchen sink had frozen without really checking into much. I then waited over a week for the pipes to "unfreeze," and then called another plumber in to help who told me that the faucet needed to be replaced and that the pipes were fine! I had been trying to deal with a problem that didn't even need fixing. On top of this, he constantly interrupted me and was not reliable in returning my calls.

I had a clogged sewer line causing water to back up into our basement…read more I went on line and called first Roto Rooter and Zoom drain cleaning. Both of those services featured first on my Google search. Neither company would give me a price over the phone. They advised that they would send a technician out and only then could I get a price. To send someone out for the estimate is free. So I asked both to come out. Zoom got here first. They used a camera probe and located the blockage 11 feet from the trap. They wanted $340! I imagine most people say go ahead once they have the guy there and ready to go. I declined. Next Roto Rooter shows up. They quote $420. No thanks! I go back online and find an add for $95 drain cleaning. Call them, and for that price I would have to wait 2 days. For a higher fee, they would send someone out sometime after 8:00 pm. I go back online and found DeVore's Plumbing. I got Ken, the owner on the phone. He gave me a price, $165, and was here in 30 minutes. Needless to say. I'm very happy with this service. My problem was promptly solved and I would use them again.

We lost our water service late last night. We have well water and Lukas seems like one of the few…read moreplumbing service that's totally knowledgeable about how to identify a problem with well pumps etc. I called them this morning and they were out in a few hours. Then immediately identified the problem, explained to us what the problem was and preceded to fix it. It's such a relief to have a real professional outfit to handle a problem like this. I've had Lukas come out probably at least four times. And all four times we received excellent service, their friendly, professional, and extremely knowledgeable. I highly recommend them. If you have a problem with your well, they're the ones to call Total Professionals.

I highly recommend Lucas for all of your plumbing needs. I had two issues of medium importance. One…read morein one of my bathroom sinks and the other in the kitchen sink. Lucas came out 90 minutes after I called them and took care of both problems before I had a chance to even tell them to not pay attention to my barking dogs. Best part was that that it cost 75% less than one of their competitors gave me an estimate for. They were friendly, transparent and professional. And, now I have a go to for all my plumbing needs!