Frank and his assistant, Diane, went the extra mile in service today. I had a Zoom meeting right after a planned highlight and haircut and was concerned about the timing of getting home in time for the call. They assured me that they could do both services, rather than my returning for one of them, and also still have a blow dry. They both worked to do the foil and blow dry, and Frank gave me a beautiful cut. I was done in under two hours and made it home in plenty of time. I can't thank them enough for knowing how to effortlessly provide outstanding customer service, and for their teamwork in giving me such a great experience prior to the important meeting. I highly recommend them to anyone who values kindness, along with their cutting-edge experience in hair, and the entire salon's outstanding customer service. They will take excellent care of you! read more

This is not my normal salon. I came here in a pinch b/c it was closer but wish I had just drove the distance. I discussed what I wanted with the stylist, but they ended up doing the opposite of what I asked for. Additionally, as another customer mentioned, the stylist didn't ask me how I wanted to style my hair, if I liked the cut, or show me the back -- they just said it looked great and then walked away. The price also was not justified by the cut and overall experience. I was also not happy with the Covid precautions, or lack of. No one wore a mask and they tried to tell me that it's okay b/c "everyone" is vaccinated (but how do they know if all the clients are?) At my normal salon, everyone is masked up and they seat the customers far apart, which was not what happened here. The place also gave a "I am too cool for school" vibe which was alienating, so I will not be returning. read more

In my opinion, a business should honor the prices it advertises. Nevertheless, I went to this salon for a simple men's haircut a few days ago and was charged $50.00! After Frank finished cutting my hair, and before I walked to the front desk to pay, I tipped him $20 (which I would never have done if I knew he was going to scam me). Just as I was walking to the front desk, my cell phone rang and I had to take the call, so I was a bit distracted when I pulled out my credit card to pay. Basically, I assumed (wrongly) that I would have been charged the fee advertised (see photo of website attached). This is the problem honest people like me have - as soon as you let your guard down, someone takes advantage of you. It is also my opinion that when you bring this type of public misinformation to the owner's attention, he should do the right thing and honor the prices he publishes. Yet, when I sent a message to the salon notifying them of this overcharge, instead of recognizing their own mistakes and correcting it (as ALL HONEST business owners would have done), I was told, "Francesco hopes that you are pleased with your hair cut and hopes that you understand that as the owner of the salon along with his years of expertise that $50.00 is the price he charges for all of his men's hair cuts." Seriously? No, Frank - I don't understand and I'm not happy at all. I don't understand how a business can be open for so many years, and still not have their act together when it comes to pricing!!! And I definitely don't understand how anyone can dispute prices that are clearly published on their own website!!! Arrogance combined with misleading advertising and a complete failure to do what's right by your client (especially when you as the owner are clearly wrong) is not the sign of a professional business person. I could have literally received the same exact haircut from the Hair Cuttery for much less. I mean, really, there was nothing special about my haircut to warrant this absurd fee. Nothing. Making matters worse, I wasn't exactly treated well while I was in this salon. The person who washed my hair had ZERO personality. I wasn't even offered a glass of water (as I have been by virtually every other salon I have visited throughout my life), and Frank didn't even bother to ask me if I was pleased with my haircut. After he was done cutting it, he simply pulled the cape away from me, without even giving me the chance to look in the mirror. He literally assumed that he had done a great job. When I told him I wanted to put on my eye glasses and check out my hair, he got upset. The fact of the matter is, he did a lousy job. The sides of my hair are uneven, and the back hairline is totally messed up! He didn't even ask me HOW I like to wear it in the back - he just started hacking away, assuming that whatever he was doing was great." I have no problem with a person charging whatever they want to charge for their services. And, if they can get that fee, then great. However, I have a BIG problem with someone advertising one fee, then charging a different fee. I cannot get away with that type of deception in my business. I know this salon has a lot of loyal customers, but for anyone new considering this salon, I would strongly encourage you to reconsider. I don't know about you, but ethics and integrity is very important to me. I will most certainly steer my own family, friends and clients far away from this place! read more

Jen Pratt is one of the most talented hair stylists, actually hair artist is more fitting, I have ever met. She continues to amaze me and that's pretty impressive after 19 years! Check out this incredible fo-hawk she did for me in addition to the kick ass color! What an artful addition of pink and blonde to my red curls. I am moving to Florida (that's over 1000 miles away) and I'm scheduling flights to come back for her. You know you have the best of the best when you'll gladly get on a plane to have them do your hair! read more

Francesco & Giovanni Salon & Spa - Hair Salons Near Me - Trooper, Pennsylvania

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Went in for a hair cut and had a great first experience w/ Deb! She gave good advice on hairstyle and was lovely to talk to. My hair came out so nice! read more

The best hair salon in the area. I have been going here for almost 30 years. My children go and I couldn't see myself changing or going to any other salon. I get compliments on my hair all the time. If you don't have the money I think you should start saving for the best style you can get. I have been going to Giovanni he's one of the owners 3 of my children also go to him. I started taking my daughter when she was 18 months. My younger daughter goes to another stylist there and she is also great. Thanks for reading my review. read more

Amazing hair from Kelli! I went in for a honey blonde color to brighten me up some. She is very friendly, has a great personality and is easy to communicate with. My hair came out amazing, she knew what color I wanted because I showed her a picture. She said she knew I wouldn't be quite happy with the first toner color so she used another one which came out PERFECT! I appreciate her doing that and not just pushing me out the door. It's my favorite hair ever. She also mentioned that she does lash extensions at the salon. Kelli can do my hair any time!!! read more

Francesco & Giovanni Salon & Spa - Love it! - Hair Salons Near Me - Trooper, Pennsylvania

By far the WORST and most overpriced and overrated hair salon I have ever been too in my many years of going to salons to get my hair done. I have tried many of the stylists there and am always disappointed. Got my hair fried from bleach there on more than one occasion because they used too high of a volume developer on my delicate hair and left it in for way too long. My balayage was extremely streaky and brassy and I paid an arm and a leg for the service. Most of the stylists here are arrogant SOBs who think they know how to do hair... think again honey. After going here more than a few times and giving them the benefit of the doubt way too many times I have come to the conclusion that this place just sucks. Save yourself the pain and money and find a good salon who actually takes pride in their work. This salon is an absolute disgrace!!! read more

I have been going to Danielle Joyce at this salon for many, many years and am always amazed at her coloring/cutting skills. I feel transformed when I leave and have never been disappointed in either the cut or color. I have complete faith in her ability to give me a fresh, new look and am more than willing to pay for high quality services. read more

Great color and nice place! I will definitely be back! I was able to get appointment after my usual stylist had to cancel but I so glad I did! read more

I was really disappointed in my experience here. I wanted my roots retouched and a simple cut...I walked away with my roots being a different color and my ends being significantly darker. Also, the stylist let me leave with dye still on my face. I asked my regular stylist who will be moving soon to take a look and not only was the color off, but the cut was uneven in several different places. When I called to make my appt, I let them know my hair texture so they could put me with the appropriate person. Apparently I did not get that. It's really ashame, but honestly I did not feel at home there or welcome at all. read more

I came into the salon after a terrible highlight job at another salon. The color was streaky and brassy and I was worried they wouldn't be able to do much to fix it. But boy, was I wrong. Giovanni is an artist. He took time to plan exactly how he wanted to approach my hair given the pervious highlights and my hairs curly texture. Regular highlights don't work on my hair and just end up making it look frizzy. He understood that. He worked his magic and I walked out with hair better than the magazine picture I showed him. I was speechless. I didn't think anyone but celebrities had access to stylists of his caliber!! Pictures are uploaded to show the amazing transformation! I will never go anywhere else again better than haircuts I've gotten in NYC and Philadelphia salons! read more

Francesco & Giovanni Salon & Spa - Before :( terrible streaky highlights that weren't working with my curly hair - Hair Salons Near Me - Trooper, Pennsylvania

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This was my first trip to the salon, thanks to my husband for the livingsocial deal. I got a massage, facial and mani/pedi. Entrance- when you first walk in, it's slightly loud since the hair salon is immediately to the left. Parking lot was completely full and I had to stalk the cllients that were leaving for a space. However, the spa was incredibly soothing and relaxing. Spa- lockers, robes and slippers are provided for you. It is a small space available for changing and 2 showers. The "living room" where you wait for your masseuse to come greet you is incredible - dimly lit, soothing music, tea/water/crackers/magazines are provided. Massage/facials - KB is absolutely incredible! she loves what she does and is incredibly gifted. Her massage was very thorough. She asked for problem areas and I informed her of my neck and shoulders; not only did she start there, she kept going back to it. She was superb. Mani/Pedi- Heather was my technician and I can't begin to explain how wonderful my experience was with her. She was super sweet, considerate and fun to talk with. I opted for the Gelish mani (paid the difference of course) and absolute loved it. For my pedi, she brought me water and a granola bar since I was there all day. She even brought me a warm neck wrap and didn't rush through my appointment even though I was her last client for the night. This was a wonderful place and I will definitely return. Thank you ladies for a great experience. ** it would have been 5 stars if not for the parking lot and I prefer spas with steamrooms/ hot tubs, etc. This is no fault to the salon read more

I LOVE this salon! First, every employee (from the receptionist team to the hair stylists) are professional, sweet and always polite. Secondly, the salon itself is so lovely, I find myself arriving a bit early for appointments. Third - and most important - I have been so SO happy with the services I've gotten here (so far, up dos, color and cuts), though I can't speak to the other services though the spa looks very nice too. Every time I get my hair done, I feel like my current stylist (Becca) really cares about what I want, and takes great care to make sure I'm happy with my hair before I leave. I've gotten so many compliments, from coworkers and even complete strangers. If you're reading this review, I highly HIGHLY recommend you try Francesco and Giovanni's Salon. read more

I wanted a short haircut and called ahead to make sure my stylist was comfortable with short hair. They assured me my stylist had experience. My hair looks nothing like the picture I showed her, she was very uncomfortable cutting my hair and therefore did not give me a cut like I wanted. She even said I needed to "compromise" and go with a longer look. Customer service was awful. I politely asked for another appointment to fix my hair, and they said, "sorry we are booked for several days out." read more

Amazing experience every time! The entire team is so friendly and accommodating. I always leave feeling like a celebrity

I went here a few times and Giovanni did a great job cutting my hair but trying to talk to him about my hair (or anything else) was like pulling teeth. I don't know if he' s shy or a snob. The salon is very nice but they try to push their overpriced products too. I hate that. read more

I walked in the salon with high hopes but I was so disappointed. I had to wait for twenty minutes for the stylist. After she finally asked me what I wanted, she completely ignored it. I wanted a simple long bob with a side swept bang. She actually cut a piece of my bangs in the middle of my forehead and didn't say anything. I walked away so angry that I paid $50 for this horrid cut but didn't want them to try and fix it. I will never go there again. read more

I tried this place twice and just wasn't sold. The surroundings were nice but the staff just lacked polish. The stylist I had got my shirt wet on both of my shoulders and on both occasions talked about going out and partying. My cut was just ok and I can definitely style it better myself. I won't be going back. read more

I'm usually very forgiving of business faux pas or lack of common courtesy at times. However, this salon has left such an indelible bitter taste that I'm taking to review them several months after the incident. I was a walk-in customer and it didn't seem like they were too happy to see someone who didn't have a prior appointment. I was introduced to a grumpy hairstylist, who barely smiled once during my entire session or offered any pleasantries, except to bark instructions to follow her to have my hair washed. All my small talk was immediately struck down either with a curt reply or a head shake. I do not recall her name, but she had plenty of tattoos and absolute disinterest in engaging with the customer. The haircut was so terrible that it was a glaring testament to the stylist's indifference and the fact that she did not hear any of my request or preferences. And just when I thought things can't get any worse, I went to the front desk to pay my bill and I was hinted to leave a tip. I bit my tongue and decided to look past everything and asked them to add it to my total, so I can put it on my credit card - But much to my surprise - it was CASH ONLY to tip! Instead of accommodating a customer who did not have cash to tip, they had the nerve to point me to their ATM machine to withdraw cash in order to TIP the HORRIBLE service I had just endured!!! And to top it - their cash machine charges unreasonable amount of fees to withdraw! How greedy can one be! What a bunch of insensitive and pretentious snobs who are only out there to fleece you! I work for a local business with over 2000 employees and our company used to send out weekly email bulletin promoting this salon to all their employees. Well, not anymore since I've advised our HR/PR folks at our office to replace these disconnected elitist with far more deserving salon services in the area. Never again. read more

The salon can be anywhere, it is the stylist that matters. I am a fan of Vita's. She is excellent at cutting coloring and blow drying. Vita has also cut my husband's hair and it looks fabulous. If you can get an appointment with her, take it. You won't be disappointed. read more

Today was my first time at F/G with Kellie. She was terrific, personable, skilled and took her time to understand what i wanted. As I looked around the salon, i saw many different stylists. There were men, women and young or older. There were smiles from some and fashionable silence from others. If you had a stinky time here... i suggest you didn't have a good match of a stylist. There were enough personalities here to fit every mood. We will certainly return and ask for Kellie. read more

I finally decided to get a style for my hair which was one length to the middle of my back. I asked for long bangs with a lot of layers with a whyspy look. Something low maintenance that I could still put in a pony tail. I walked out with a MULLET courtesy of Andrea. I walked out because it was two days before Christmas, I was haing compny the next day and jus tdid not have the energy to deal with it at that time. I called the next day to complain and Giovanni was too busy to come to the phone to speak to a client that was upset. He did call me back and fit me in the same day. He looked at me asked if my hair was one length when I came in the other day. I told him it was. HE HAD TO CUT OVER 12 INCHES OFF TO FIX IT. I went from hair that was MID BACK TO NOT EVEN SHOULDER LENGTH. To top off he acted as if he was doing me a favor by not charging me to fix my hair to cut that I absolutely hate and was to even PROFESSIONAL enough or MAN enough to applogize for what HIS EMPLOYEE did to me. read more

Becca was so nice. she walked me through everything she was going to do before she picked up her scissors to cut! Very professional, yet fun and personable! read more

I have been going here for years. I have pretty much done everything on their menu from waxings, to facials, hair and nails. The staff is very friendly. read more

This is the best salon in the area. From the guy at the front desk (I forget his name, but he has dark hair and is so accommodating and kind) to the multitude of stylists...I am ALWAYS pleased! read more

I am not one to color my hair or do anything outside my "norm" but I must say- I was referred to this salon and am beyond glad I made an appointment and got highlights/ a cut here! I had Racquel as my stylist and she was such a sweetheart and so helpful and very thorough. I was comfortable and felt like I was in such good hands the entire time. I will 100% be returning for future coloring/ haircuts. I can't stop looking in the mirror in awe over my new look! I would recommend this salon to anyone who asks. read more

I went to this salon with high hopes. I choose one of the owners because I thought they were worth the higher price, but I was so disappointed. I explained what I wanted done, and I asked him if he understood, if it made sense. He said "totally make sense" and could do what I asked for. I would have been happier if he would have said that he couldn't cut my hair and send me on my way. He gave me the worse hair cut I've ever had. Not what I wanted at all. It is impossible to style it and no long enough to have cut again, I will have to suffer through it until it grows a little and I can have someone else try to make it look better. Lesson learned!! I will never go back read more

called and was greeted with someone saying salon or nails or something?? so i said hey and asked if they do eyebrows and she hung up on me... read more

The hair color is good here but do NOT get your makeup done there by Racquel or Amy, you'll be sorry. I looked worse than when I walked in with no makeup. And even though I went back to have it touched up, it only got worse with the second girl. And they still charged me 70 bucks. Save your money, you can do it better yourself. read more

Great Salon, My wife started going there a few months back and every time she does they do a fantastic job, Rebecca is her stylist

I finally stopped in hoping to find a decent salon in the area. The service is friendly and the shop looks OK but the result was disappointing. It is going to take a long time for me to grow out a really bad haircut and the color is not at all what I asked for. I also had a manicure which was fine but the local nailshop does a better job and provides a far more relaxing and upscale environment. I won't be going back and really regret my visit. It is going to be a long time before my hair recovers from it. read more

I go out of my way to go to get my hair cut with Giovanni. I get compliments all of the time on my hair. I have tried to find a stylist closer to home, but its not worth the drab haircuts that don't work with my hair type. His style lets my hair look great whether I style it or not. Giovanni has listened to my requests over the years, and I have even heard him tell his assistants how I like my hair before they start to work with me. He remembers! But most of all, he gives me a cut I can't get anywhere else and he does it with a down to earth nice personality. read more

I have been going to this salon since high school. They are mad expensive (IMO), but very very worth it. I go to Giovanni a.k.a. Little John and he is superb. He cuts your hair in such a way that even as it grows out it still looks fabulous. When I sit in Gs chair, he asks me what I want, and I simply say, "do you, I trust your artistic style and work". *NOTE*, I have NEVER walked out unhappy. When you leave the salon, you feel like you've been on Extreme Makeover. My only complaint is that they push their high-end beauty products too much. I'm spending enough $ for a haircut, I don't need $30. shampoo or your $200. hair dryer. read more

Don't go to this salon if you want to pay an arm and a leg to get a simple hair style done. They don't listen to how you would like your hair, they do your hair how they want it (making it 100x more complicated than what you asked for), resulting in a $100 bill. Their website pricing is not true. I was ripped off. $26 my ass for a wash, dry, and style. read more

I went in yesterday for the first time to see Tiffany for a color, highlight and trim. It was a beautiful establishment, extremely clean and very well laid out. Tiffany was phenomenal and did exactly what I asked her to do. I will definitely be returning to her for my hair needs. read more

Love going to this salon. Everyone is so nice and Brooke, my stylist, knows me so well I just sit down and let her cut my hair, she knows exactly what I want, I love her! The atmosphere and vibe is classy and friendly and I would highly recommend this place to anyone! read more

I went to get my hair darkened slightly, I had medium brown hair with highlights. I walked out with black hair! It was horrible!!