My husband and I inquired about a townhome at 6411 NW 63rd Street over three weeks ago, and working…read morewith Realtor Erica Toles has been one of the most frustrating experiences we've had. After viewing the property (which was shown by one of her friends, not Erica), we were asked to fill out a paper application that took about a week and a half to process. Later, she directed us to fill out an "official" Zillow application, saying we looked good for approval based on my husband's income. The application fee was never mentioned upfront during the tour -- it was only brought up later, which is very unprofessional. Still, I paid it because my lease was ending, and I trusted she'd handle things properly. Weeks passed with very little communication. She called my husband just last week to confirm that I had permission to list him as a co-applicant, which made no sense after all the paperwork we'd already done. Today, when I called to ask about the status, she said she was still "waiting on her partner." When I expressed frustration about the delays, her response was, "Oh, I thought you all would've found another place by now." That comment was completely uncalled for and lacked compassion or professionalism, especially since my family has been staying in a hotel waiting on this process. We've been patient, respectful, and cooperative. It's not about the money -- it's about accountability and respect. Communication, honesty, and follow-through matter when people are trusting you with something as serious as housing. Sadly, Mrs. Toles failed in all of those areas. I would not recommend working with this realtor. -- Lashawn Allen

Roberta's attention to detail is incredible. When we sat down to share what we wanted, she listened…read moreattentively. She saw our vision. My wife and I are pleased and forever grateful. If you want someone in your corner, if you want someone to support you, if your want someone to guide you through the process... look no further. Roberta is here to ensure your dreams will come true.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

He helped us buy a house and made us feel like we can ask any question we wanted, no matter how…read moresimple of a question that was. Very responsive and helpful. 10/10, would recommend to anyone who's looking to buy a house whether inexperienced like us, or you're buying your 10th house.

Go with Richard and I know you wont be disappointed. Super helpful, polite, professional and…read moregenuine. You can tell he isn't there to just make a quick buck off of you but is there to help you find that home or business that is best for you and your family. I always feel that he put us as his #1 priority and he is literally always there when I try to reach out at various times of the day. He gets things done in a timely manner and there's nothing we were unhappy about throughout the process. I would recommend anyone I meet to this guy!

Super helpful advice! She really knows her stuff. Helped me with some great ideas for my house.read more

I've had a really great experience working with Catherine while searching for a home in the Dallas…read morearea. Before we even started touring properties, she took the time to meet with me over video and walk through MLS listings together so we could narrow down what I was actually looking for. That conversation helped clarify my priorities and made the whole process feel organized from the beginning. Since then, she has shown me several homes around the greater Dallas area and has been incredibly generous with her time. She went above and beyond was when she FaceTimed me from an open house I couldn't make it to so I could still see the property and ask questions in real time. That level of effort meant a lot. Catherine is very transparent, patient, and easy to work with. She listens carefully, gives honest feedback, and never makes you feel pressured to rush into anything. It's clear she genuinely wants to help her clients find the right home rather than just close a deal. If you're looking for a knowledgeable and trustworthy realtor in the Dallas-Fort Worth area, I would definitely recommend working with her. I haven't found the perfect house yet, but she's been fantastic throughout the search and I'm really glad to have her helping me through the process.

Nothing short of spectacular. She knew the market value of our home. Our home sold on the first day…read morelisted.

We are relocating to Waxahacie from Florida so had no idea about the area. We called a couple of…read morelocal realtors and Melissa was the only one who contacted us. She was amazing right from the start. She knows the area like the back of her hand and gives friendly advice when needed. She truly is an amazing realtor. I would recommend her 100%. She continues until you are find what you are looking for. Thanks again Melissa!!

Relocating jobs and moving from a city you have known forever and are comfortable with is stressful…read moreenough. Now, add a short timeline and you've got all the components to stress! The only not stressful part of the process was working with Jocelyn. She was direct, patient, professional, clear on confusing matters, and beyond helpful throughout every part of the process. We had a laundry list of wants/needs and we chose one of her selections for us vs. the million we chose for ourselves (which she took the time to let us tour anyways!). We are forever thankful for her help!

Very good to work with when finding a house on a budget. Does all the preliminary work so it is…read moreeasy to pick the home that best suits you and your family's needs? Was extremely satisfied. 5 stars.

Carrie is very unfriendly and not personable. Very dry and short when answering questions with not…read moremuch elaboration. Just stood in the door way to wait for you to view the property. Completely unwilling to work with you when asked to contact the owner regarding a question about the rental and its lease with a reply of " I can tell you now it's a no". The house was well maintained to say it was a little outdated with minor cosmetic repairs needed to floors, wall and baseboards. Good value for rental asking price but considering Carrie as a contact person, I dont even want to proceed with this property. All her bad reviews are accurate.

DO NOT I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY!!! Carrie is very unprofessional and I see…read morefrom previous reviews in nothing new. I had got approved for a house and I emailed her to give me a few days for deposit she emailed me and said no she wouldn't accept my money and emailed me to say she rescinded the offer. I emailed her back to advise I would pay the application fee again if I needed to reapply since the place has been on the market since June and it wasnt in listing that as soon as your approved money was do same day. But guess what no reply or anything so when she says anything I guess she just blocked and ignores you after. That is not good business. But I wish before I paid application fee and did whole process I would have seen how bad business she and company are. Now I have to tell my kids that we are back to square 1.

Avoid Renting from Donna Lasater - Unprofessional and Unethical Practices…read more My experience renting from Donna Lasater was nothing short of a nightmare. From the very beginning, the property was in unacceptable condition--unclean carpets with mold from the previous tenant, no refrigerator, no washer or dryer, and a malfunctioning dishwasher. Almost everything was broken before I moved in--issues that should have been addressed prior to my tenancy. Despite these problems, Donna refused to rectify them. I had to purchase all the appliances myself, which should not have been my responsibility as a tenant. Donna and her associate, Louise Spencer, operate in a highly shady manner--not only attempting to increase rent beyond what was stated in the lease with less than 30 days' notice before renewal but also deflecting responsibility for serious maintenance issues. They charged me multiple questionable fees, all of which I documented, and when it came to necessary repairs, they were completely unreliable. Throughout my two-year lease, communication was a constant struggle. Maintenance requests took days or even weeks to receive a response, and when I did hear back, the service was unprofessional. When I called Louise about maintenance, instead of addressing the issues, she would question why I couldn't fix them myself. Like, excuse me? How the heck am I supposed to repair a damaged roof? Or deal with a garage door that randomly opens throughout the day and night due to an electrical issue? These are major problems that require professional attention, yet they constantly made tenants feel like they were on their own. Near the end of my lease, Donna suddenly claimed I owed a substantial amount in late fees--fees that were never mentioned in the previous two years. Additionally, she conveniently "lost" my lease renewal documents, but I had all my receipts and proof to back myself up. Perhaps the most concerning incident was when an unknown maintenance worker--who was neither scheduled nor announced--entered my property, including my backyard, without any prior notice. As a woman living alone, this was deeply unsettling, and Donna saw nothing wrong with it. It's disheartening to learn that other tenants have faced similar issues. This pattern of behavior demonstrates a lack of empathy and respect for tenants. Conversations within the neighborhood about her are consistently negative, which speaks volumes about her character. Donna Lasater and the owner of these properties should be sued for the terrible service they provide. And she has the nerve to put in her bio that she's been a top-selling agent for over 34 years--serving South Dallas County & North Ellis County! Says who??? Donna Lasater and Louise Spencer are terrible, shady people--rude, unprofessional, and in Donna's case, outright racist. Neither Donna nor Louise emails, calls, or texts professionally. Their lack of communication and disregard for tenants is beyond unacceptable. Now, Donna conveniently blames an "owner in Houston" for any issues, as if to dodge accountability. If you rent from her, keep every receipt, document every interaction, and take date/time-stamped photos and videos before move-in and after move-out. I strongly advise against renting from Donna Lasater or engaging with her properties. There are far more professional and ethical landlords who genuinely respect their tenants. Run away don't walk!

DO NOT RENT OR BUY from Donna Lasater or more specifically use her agent Louise Spencer. Not only…read moredid she steal $100 which from my family which was suppose to be used for processing our application but here we are 3 weeks and several unresponsive messages later and have not heard a word from her in regards to our application. Since it was clear that she took our money and ran we decided to go with a more reputable company and was approved in less than 24hours. Beware!!!

Loved Octavia Deshawn very helpful. Octavia really pays attention to details when it comes to her…read moreclients wants. Just Awesome! Look forward to working with her in the future !