Cand by right when they opened -- many places were closed on Sat! Open 10-2, spent two hours narrowing it down to three options. Derek was courteous and helpful even thought there were many customers. Selection was beautiful and loved how things were sorted by price/material. read more

Francini - Boise - Quarzite beauty. - Building Supplies Near Me - Meridian, Idaho

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Wow! Absolutely terrible customer service. I don't even think it qualifies as service at all. It seemed like the two employees I interacted with were pissed that I came in to buy something. The first guy I interacted with was so lacking in personality that he just seemed to care less that I was there. He hands me a form to fill out. Says "here". Like I am at a doctors office or something. Then after picking out the ONLY white quartz that they had in stock they tell me they can't sell it to me. Because they are only a whole seller. I tell them that my countertop fabricator instructed me to come in to pay for the slabs so they say they have to call him first. read more

We have had a lot of problems with Francini's in Meridian. We wanted marble countertops in our kitchen, but we were concerned about staining and scratching. The Francini's salesperson assured us that quartzite was stronger than granite and unlike marble, quartzite was more resistant to water and scratching. It was also a lot more expensive than marble. We purchased two beautiful slabs of Tahiti quartzite that look just like marble for our fabricator to cut, treat, and install as countertops. After installation, we noticed the staining almost immediately. The countertops were soaking up water like a sponge. Splatter from the kitchen sink, or steam from opening the dishwasher door after a cycle would lead to big gray stains on the countertops. It looked terrible, but thankfully it was just water. We contacted Francini's and they told us that it was natural stone and it could be porous. They suggested treating it again. The fabricator treated it a second time. The fabricator told us that they had never seen quartzite that was as porous as ours. It behaved like marble. Francini refused to help us because they offer no warranty on natural stone. They recommended a third company to come in to poultice most of the existing stains and to apply their proprietary finish to the countertops, but Francini's refused to pick up any of the costs associated with this. The third company also did some scratch repair on the countertop because our countertops scratch very easily, like marble. They encouraged us to contact Francini's because our countertops weren't behaving like normal quartzite. I asked Francini's for documentation about our slabs because they behave like marble. They said they don't have that documentation because materials vary by lot and by where they come from on the hill. I asked Francini's to split the costs of the additional treatments I had to have done on the countertops right after installation. They refused because they offer no warranty on natural stone. Francini's does not stand behind their natural stone products. read more

Great selection of granite, excellent customer service. This is a wholesale house so you have to have a fabricator actually purchase it for you but they work with several in the valley. They have a great selection of granite, quartz and other natural stones for your home building or make-over needs. The staff is knowleagble and friendly. read more

I agree with the others who have felt like an inconvenience to the two people working on Saturday. i was handed a clipboard and basically told to look around, write down what I'm interested in. I I was told about the different levels; number 1 being the most expensive. Never was checked on again until it was 15 min before they closed. Ironically that's when I figured someone would care if I had questions read more

We are on the hunt for granite for our kitchen and bathroom. They guys here are so helpful. Their job is essentially to educate us on the different granite they have and give us a price range for each. They are very knowledgeable about each type of granite and give suggestions based upon what you are looking for. Francini's has the biggest selection of granite and quartz by far! Their showroom is a bit chilly, so don't forget your jackets when you come. They have the floor organized so that the least expensive slabs are to your left and they gradually get more expensive as your progress. They have chips of stone that you can bring home and live with for a bit so that you can make you decision. However, you do not directly buy pieces from them, you go through a fabricator and have them buy the slabs for you. No appointment is necessary for browsing their showroom. read more

This place is simply amazing! We picked a gorgeous slab here and I still love to bring visitors here to marvel over the impressive selections they have. To call it marble and granite is an understatement, they are all fantastic pieces of art. Beautiful new location - worth a visit for many design ideas and staff is super friendly. read more

They put in gold granite when we ordered white! They refused to admit it was the wrong granite despite the fact they got the kitchen granite right (white) but the bathrooms gold!! They wanted us to pay for the replacement of their wrong doing!! Be careful!! Pick your own slab so they can't lie!! read more

Adam and Co. were very helpful and friendly. Adam was very knowledgeable about his product. We had taken a liking to a few slabs that were sold and Adam called us ahead of the time he thought he would have more in which was very nice. We ended up liking those better. Huge selection, great service, and a really neat place. Thank you again! read more