A relative of mine has had digestive issues for years which the majority of people manage with a…read moresimple medication. Dr. Ysuchida refused to prescribe it. Now my family member is at the point they can barely eat.

Great Dr. Totally recommend. She is skilled, knowledgeable and seems to care. She is a "doctors…read moredoctor".

The schedulers were very kind and tried to be as helpful as possible. At check-in, the front desk…read morestaff was lovely, and the M.A. Trinity was incredibly sweet and kind. Sharon Barker PA-C was condescending, passive aggressive, and rude. Her notes did NOT accurately reflect our meeting. She treated me less than human and was frankly, unkind from the moment she walked in the door. If I hadn't waited over a month for an appointment with this office, I would have gotten up and walked out 10-20 seconds in. I thought "there's no way that this could get any worse" but it did. There seemed to be no "care" here and I left feeling more alone and scared than I did before my appointment. Patients come to these appointments on some of their worst days, having been cast off by overwhelmed Emergency Departments and/or PCPs who find GI issues outside of their scope. We are people who are scared, who are in pain, who are struggling to manage an "unseen" illness that greatly impacts our days - yet continue to support our families, to work, to maintain some semblance of a normal life - even as we know "something isn't right". I just wanted to be heard, respected, and helped. I worked in a hospital for 6 years. I would NEVER treat anyone the way that Sharon treated me. If I ever had? I would have expected to be IMMEDIATELY FIRED. I was hoping for help, for kindness, for understanding; for just one healthcare professional to actually listen and to take me seriously. I did NOT find that here. I left and cried in my car in the parking lot until I could see well enough to drive myself home. I'd appreciate it if the clinic manager could reach out. Thanks.

Well , let's be real... no one wants to have to go to the gastroenterologist. The reason I am glad…read moreto be here is that I am having my consult for an endoscopy that puts me one step closer to weight loss surgery (there's a LOT of steps and this is one). Additionally, I am here to be screened for colon cancer after 2 of my friends under 40 have been diagnosed in the last 18 months. Can't be too careful. Scheduling was a mixed bag... the wait to talk to someone after you push the right button was kind of long, but I feel like if you know that going into it, it's ok because you can be prepared to wait. Once I did get on the phone with them, scheduling was painless and quick. They asked questions actually wanted to know WHY I was scheduling - not expecting me to know, since I am not a medical professional - and making sure they set me up with the right kind of provider. I initially was scheduled next month, but I called again to see if there was a sooner opening and there was! So, they set me up with that. They also made sure I knew how to get here. Getting parked and into the building was easy - suite 330, so regardless of which side of 2202 you park on, just grab the elevator or stairs to the third floor and follow the signs! Getting checked in as a new patient was surprisingly smooth. They mailed me my paperwork ahead of time, so having that done, I was checked in and waiting in plenty of time for my appointment. Will update on quality of care once I've met with my PA and scheduled with a doctor for a procedure.

Great She is the…read morebest Doctor on the planet..no one is like her..she s smart..she is trust worthy...I only trust her.. I 'll tell everyone..Dr. Bai..not only treated me..she cured me..she has all my respect and admiration.. She s simply the best..she inspired me to write 160 poems praising what this Queen Dr does for all not only myself..I ll share the poems with her when I can..Dr. Bai..the one I swear by..go see her and tell her fav patient will tell the world about the one who cures..she cured me. {I am waiting on the Doctor to contact me so I can gete her..her well earned poems.}

this office in gig harbor is the worst doctors office i have ever been too…read more the don't return call for 3 days when i am sick and in pain. they leave you on hold for 30 minutes or more. do not recommend !

Almost died. Incompetent, did not care, no responsibility for anything that went wrong. Lousy…read moreprocedure, a day later the clip fell off of a colonoscopy. Lost half my blood supply being on blood thinners. 1 day in ER, 3 days in Good Sam Hospital having a competent provider repeat the colonoscopy. Extra cost $40k. Asked them to cover my out of pocket expenses, only $375. Refused all responses to multiple requests. Unprofessional, irresponsible and downright dangerous. If you value your life, avoid WAGI in Puyallup.

My wife has SIBO and is suffering weight loss and depression…read more Dr. Brown has seen her a couple times but when she called to schedule an appointment for a recent flare up of symptoms she was told they couldn't see her until May. It is currently the first week in February. My wife told the receptionist that she was a current patient but they insisted it didn't matter. She would have to wait. Needless to say we are looking for a new doctor.

I have held off getting an endoscopy for so long due to anxiety and worry. I have been having…read moretrouble swallowing for a while now and issues with my gallbladder . I finally had the procedure today and Dr Brown and his staff were amazing ! Thank you

The medical care and staff are excellent. The problem is the billing. I started getting phone…read morecalls asking how I was doing, then I stopped answering them, Now, come to find out they were billing insurance $337 per call. They must be desperate if they need to play the system like this. I have disputed these charges, for what was a courtesy call with no sort of enrollment. Shame on them.

Awful. Disorganized. Frustrating…read more I've been a patient at this clinic for five years, through three different doctors, two management teams, and four medical assistants. Despite all the turnover, nothing has improved. Phone calls go unanswered, questions are ignored, and communication is nearly nonexistent. If you're lucky enough to get an appointment, expect minimal effort, rushed care, and providers who don't listen. The most concerning experience I had was being pressured into an unnecessary procedure. During that discussion, I was told there was imaging of the area they wanted to operate on. There wasn't. That area had never been imaged. When I questioned it and reviewed my records, no such imaging existed. That completely destroyed my trust in this clinic. After five years of being dismissed, ignored, and receiving consistently poor care, I cannot recommend this practice to anyone. A healthcare provider should work to help patients recover and answer their concerns. Not leave them feeling like they're wasting the clinic's time. If you're looking for compassionate, organized, patient-centered care, I strongly encourage you to seek treatment elsewhere.

She is the best Doctor on the planet..no one is like her..she s smart..she is trust worthy...I only…read moretrust her.. I 'll tell everyone..Dr. Bai..not only treated me..she cured me..she has all my respect and admiration.. She s simply the best..she inspired me to write 160 poems praising what this Queen Dr does for all not only myself..I ll share the poems with her when I can..Dr. Bai..the one I swear by..go see her and tell her fav patient will tell the world about the one who cures..she cured me. {I am waiting on the Doctor to contact me so I can gete her..her well earned poems.}

Dr. Carrougher is an extremely knowledgable and personable doctor. I highly recommend him.read more

One of the best doctors I've ever encountered. I was his nurse for a number of years. He really…read morecares about his patients and staff as well. I truly enjoyed being a part of his team!!!

Not enough care to see I got needed tests done. Been there several yrs. Dr. assistant didn't care.read more

Very very disappointed in this podunk little operation. Our appt was at 7:15am for a colonoscopy…read moreand was told to be here 45mins early. Well guess what, the place was closed. My poor sister in law stood in the parking lot for 30 mins before the appt almost ready to sh** her pants. So beware of this place when your primary care dr signs you up at this place.

I had an endoscopy at the Gig Harbor Endoscopy. Every person worked together like well-lubricated…read moregears making my experience pleasant from beginning to end (no pun intended). There is only one thing I recommend the clinic add to their out-patient paperwork; that is: it is beneficial for the colon and digestive system for the patient to take a high quality, multi-species, pre-and probiotic supplement after the procedure in order to restore bacterial gut health to promote healing. Jer