The Crown Point Franciscan Urgent Care webpage states walk-in's are welcome, between 0800 and…read more2000hrs. I arrived at 1800hrs on 5/14/25. The glass doors at the reception desk were locked and several staff were conversing among themselves. All but one staff member walked away. The remaining staff member asked if she could help me. I stated I'd like to see a doctor. She replied that there were no doctors. I replied your hours show you are open until 2000hrs. She said, no, we're only open until 1900 hrs. I replied "It's 1800hrs, now." She stated that they only take appointments after a certain time. She asked if I'd like to make an appointment. Frustrated, I said no and left. As a retired firefighter and EMT, married to a nurse, we will be sure to tell the first responder community of my experience.

I went there, checked in, sat down for about 30 seconds before I was called back. They took my…read morevitals easy peasy, and I waited about 30 more seconds for the doc to come in. He was very nice and diagnosed me in no time. Before I knew it, I was out the door and on my way to the pharmacy and then home. I will definitely go there again.

My immobile husband was sent to the ER for severe headaches from his nursing home. He was laying…read morethere for 10 hours during which time they did bloodwork, a covid/flu swab, and a CT scan (6 hours later). No one communicated at all. The doctor came back with a 5 minute summary which anyone on the street could have determined and sent him on his way. I guess I should be grateful after laying in his own waste for hours, they did come and remove the soiled items before they sent him back.

Based on the new story that I saw on t v, they provide horrible care to black women who are…read morepregnant.Black women are already at a risk for pregnancy complications due to lack of care.This is a disgusting hospital

If I could give this place one star I would. Dr. Tothy gave up (literally) on my husband and told…read morehim to go home and give up. We decided to get a second opinion and we are still here after 8 months thanks to his NEW oncologist. Dr Barai. This same office gave my dad too much chemo and admitted it. It gave my dad really adverse effects and he ended up passing away within 2 months.

I recently visited the Franciscan Emergency Department in Crown Point after falling off my scooter…read more I want to start by saying that the medical staff who cared for me were excellent. PA Shawn was kind, professional, and did a great job explaining everything and treating my injuries. Liz, the X-ray technician, was also very friendly and made the imaging process easy. The front desk staff were welcoming and helpful from the moment I arrived. The bathroom was also clean. However, I was disappointed with the cleanliness of some parts of the emergency department. I noticed noticeable blood stains on the mayo stand and on the floor in my treatment area, along with visible hair. There was also a bug flying around near the patient rooms. In the waiting area, several chairs had noticeable stains. I also noticed a Chick-fil-A cup in a trash can and full trash bags sitting in the emergency department for the entire time I was there. Seeing food containers and accumulated trash in patient care areas gave the impression that housekeeping could be improved. The care I received from the staff was great, and I'm thankful for everyone who helped me.

Nina, Katina & Que are excellent nurses!!! They went above and beyond to help me. I really…read moreappreciate them and they are the only reason I gave 2 stars. I was diagnosed with a life threatening condition but their nurse practitioner Daniel Cole discharged me still in pain. He said meds should help me even though I was going to the bathroom every 8 minutes. When I left I felt 5% better and I have Anthem Blue Cross Shield Insurance so I wonder how they treat patients with Medicaid. Overall I do not recommend this hospital patients comfort and pain levels are not a priority. The Food was horrible !!!

I'm so happy I'm seeing Dr. sport and other drs at Methodist . It is going so well . I'm getting…read moremedical things taken care of that have been ignored for years !

Review- This hospital had me fooled. My last procedure was with the colonoscopy dept. They were so…read morenice, they were polite and professional but they did their job. With the colostomy department, when they woke me up from anesthesia. It was quiet, and someone called my name to wake me up. And I said, "Is it over?" They let me recover. I went home, all good. Fast forward to September 23rd, I come into Methodist for a hip replacement. BIG difference from last time. It was all good till I woke up from anesthesia. Dr. Wood and his ortho staff- (Excellent, great job from beginning to end). I WAS AWAKENED from (total hip replacement) This TIME TO LOUD LAUGHTER, LOUD CONVERSATIONS, AND CACKLING. The 2 nurses tending to me post Op were talking in my opinion way too loud... for someone "recovering." From there im headed to my room upstairs. On the way upstairs they park me by another nurses station. This place was louder then when I was sitting there with the two nurses; with a especially loud nurse letting her coworkers know about her home life that I wish didnt have to hear. At this point, I spoke up and asked "WHY IS EVERYONE SO LOUD?" No answer so I asked again. Fast forward, Now im in my room im okay now, i can start recovering right? WRONG. The nurse for this floor, (dont know her name) came in, hurriedly checked my vitals. Long story short, Her strictly business attitude and ice cold demeanor was not my cup of tea at all. For example, after a brief conversation with her and feeling her vibe, I flat out asked "Is anyone in this hospital NICE??" To this she replied " I am being nice. Im about to take out your catheter." Wow. So 2 HRS i feel pain to my genitals. Not from my hip that I just got surgery on, But from a catheter left in post OP from the two Post OP Cackling nurses(Hehehe). When she said this, I asked to speak to a supervisor. She said "she was a supervisor, head nurse, something. I said I need doctor running the floor, Someone running the hospital etc. Registered my complaint with Dr "C" says he's running hospital at this time. That's another story. Now with room to myself. My wife begins to help me use the Lil urinal cup so I can pee laying here in bed. Covers back, cup in place, start peeing. Right then We hear "Hey, HELLO, HOWS IT GOING""? This Nurse just opens the door DID NOT KNOCK OR WAIT... starts walking in...im saying WAIT WAIT DONT COME IN. The nurse head and face were already in. After she saw everything , I mean everything.. she was like. Oops..but "Don't go in there "He's Yelling" she said. At this point what can I say. And I'm supposed to stay here for 1 or 2 more days "recovering." God is Good. Surgery went well. I appreciate Dr Wood. But I can't do Methodist Hospital. Asking/requesting to be Discharged TOMMORROW. Next day after Surgery. Overnight nurse(Val)..she gets the assignment. 5 stars. Wish she was the only person I had to deal with here. Going to try to Heal up now. James W. Successful Total Right Hip Replacement. "Yay" gonna walk better now.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.