Good business experience with the company service and value during the inspection friendly business…read moreemployee

I had my tires rotated here and the mechanic cross threaded one of my luggage nuts. It cost me $100…read moreto fix their damage he caused. He uses his impact wrench to put the tires on and off. Don't let him work on your car

The gas pump are VERY slow. It was painful waiting. There were no paper towels to be found…read more Touchless payment not working on pumps.

Been here a few times for inspections. Always great, fast, and friendly service! Went in today…read moreafter realizing my inspection was overdue (oops!) and they were able to accommodate me very quickly. Also, they reset the oil change light for me that I had forgotten to reset after the last oil change. Definitely recommend them!

Professional, courteous team that knows what they are doing. They helped me find a new wheel that…read morefit my tire and contacted a dealer to confirm the wheel size.

The gas station is conveniently located where I run errands. I haven't used any of the car…read moreservices, just the gas pump. Be careful entering/exiting. Not everyone pays attention.

I've been going here for years to get my car inspected and it's always been easy. In and out!…read moreSadly, this year my car didn't pass inspection. I had my fingers crossed because I knew there were issues. Fortunately, 2 hours later and at half the price I expected I was done. No rejection sticker for me! Always very friendly. Not sure why gas is so high but service was great.

just a bunch of schemers who work there. will charge you 500 dollars and your car will still have…read moreissues. don't really know what they're doing, just throw a bunch of prices at you with no real solution. terrible place to take your car.

Amongst the gas stations in this short area of Rose Hill/Franconia, this Shell is one of the…read moreeasiest ones to access. Pumps run somewhat slowly. On this visit, I filled up my tank and decided to purchase an upgraded car wash. There were a total of 5 cars in front of me in line, so I thought that meant the car wash would be great. Well, it took 40 minutes before my turn, and the car wash barely washed my car (and left plenty of dirt), which I reasonably expected to be gone. I may stop for gas in the future, but I do not think I will wash my car here.

Can't win them all. Yes the car wash isn't the best. Yet please remember the price you are paying…read more It's nothing special, but it's not like going to a high end spot. What matters to me most is gas prices. Inflation isn't fun. Here it's a cinch to pull in. Pumps generally are easy to find. Okay rush hour can be interesting, but same time that's everywhere. Folks who work here are polite. It's a clean station and also well illuminated. Pretty competitive prices and not far from Springfield Town Center.

I had procrastinated on getting my new 2025 Porsche inspected. My wife raves about the services…read moreshe receives from Yates. As such, I drove over early on a Tuesday morning, and got in line before their 7:30 AM start time (first come, first served). Three (3) vehicles were in front of me. To their credit, they were quick and efficient. I could also see many of the folks were repeat customers based on the obvious familiarity. Bottom line, they completed my inspection by 8:15 AM, spending no more than 10 - 15 minutes per vehicle. I was especially relieved to see the care they took to not ding or scratch a vehicle. I certainly would recommend Yates to others based on the experiences of my wife and I. I will be back!

Quick and friendly service! This is my second time coming back to them because they're efficient…read morefriendly and as a bonus you get a free car wash coupon and can get a free coffee and cookie from the convenience store! Elleni is the friendliest and most welcoming front staff I've ever met. Such a pleasant experience. Get there early for the warm fresh baked cookie!

we broke down in the parking lot of the Shell on van dorn and kings center dr. evidently we were…read morein front of the employee parking when it happened. their clerk who was getting off work had been talking to her girlfriend for 20 min while we were waiting for the tow. when it came, suddenly she wanted to leave and started mouthing off to the tow driver that he should just jump the car and go- wasn't the problem, then complained that we"chose" to break down there. she actually had plenty of room to pull out, just had to b careful. No offer for help while we were sitting there, only bitching that we inconvenienced her. I will NEVER buy gas here again. Short female Hispanic driver ralkiing to overweight black girl, just for I'd purposes.

Had leaky tire took it to get checked out; sprayed found big bubble and patched it up. Next day,…read moreflat tire, took it back but this time sprayed whole tire bubbled at same place. Here comes Smarty Pants to lecture guy that originally patched leak, that this is why he shouldn't be helping out customers because it can become an issue. Issue being leak was not on center of thread, shouldn't have patched outside center of tire, told me I needed a new tire. Seems guy doesn't know where to patch and/or not to patch a tire. Trust me stay away from this place, bad customer service! No Respect for Customers

I had to leave a review for the sweetest lady in the convenience store connected to the shop! She…read moreinsisted on helping make me a coffee and giving me a delicious cookie. I typically hate the experience of getting my car worked on, but she was so kind, it took my mind off it. Also it was so clean! I've never seen a cleaner service station!

I don't normally leave reviews but I felt like I had to this time.. I walked in to grab a few…read moresnackies and drinks and you know how you are sometimes when you're in a rush, your eyes don't work sometimes lol I asked the lady behind the counter where I can find the gum and I believe her name was Candace? She pointed them out to me and silly me-- they were right in my face the entire time lol.. She was super helpful and nice and yapped with me, unlike other cashiers would!! I appreciate your help!! it seems so small, but it means so much!!! Give her a raise!!

The only gas station open within 5 miles during a storm that came through and knocked out power to…read morethe entire area. I was on empty, not expecting a storm that came through. I was so happy that this place was open. Every other place was closed because they had no power. And an emergency, I know which gas station to hit up in the area now. Five stars!

Straightforward place to get a registration and emissions inspection. In and out in 10-15 minutes…read more Would definitely recommend.

Would give these fools a minus 10 if I could. Do not use this gas station for anything. But if you…read moredo, check your car for damage that they may have caused, Took my car there for repair work and when I picked it up the nest evening someone had removed the fender liner and broke it and threw it in the car w/o telling us. We discovered it next day and called the daytime manager and asked what happened and why they didn't say anything to use. They deny anything happened and said if it did that it would be the Liberty station next door since they did the alignment. Liberty denies the damage also. The manager won't even have the station owner call me to discuss. Hard to believe that the owner is dodging this. They think people are stupid and they can just deny everything and I'll go away. But not me. Avoid this station and the liars and clowns they have working there. Others have similar reviews as well. You've been put on notice.

They are not a Sunoco, very friendly, helpful, and amazing staff especially Ray. I've been dealing…read morewith them for years. He is amazing.