BUYER BEWARE! I bought a used 2010 SUV with under 100K miles…read moreon it from them a few months ago. I immediately had it checked out and over $6,000 in repairs were suggested. Had the water pump replaced....twice and was still getting "Coolant Level Low" warnings on the dash. Ends up that this "green-lighted" car from the auction had a blown gasket. Once my mechanic got into the truck, it had silicone "band-aids" all over the place. I let Froggy's know this and it has been weeks since I have gotten any answer as to how they can help. I have been paying for a rental, put over 6k (new key fobs since the 2 they gave me were rubber-banded together, Coolant Y pipe replaced, many marker lights replaced, leaking sunroof, leaking windshield, worn control arms, replace leaking thermostat, etc.) into a truck that they sold me for $8500 and now have no vehicle. DO NOT BUY from them unless you have the vehicle thoroughly inspected by an independent mechanic. More than disappointed as of now. If they fix this issue for me, I will readjust this review. As of now, do not waste your time or $.

Unbelievable customer service and vehicles. Priced right for what you are getting. Would highly…read morerecommend

Last October I decided to buy a car here. I got so sick of paying the insane rental prices when I…read moredrove for Uber and Lyft. I was sick of working for a car and working 12hrs a day. I decided to come here so I could do deliveries and my reselling. The prices were much cheaper than Tennessee. I bought a Ford Escort. Sure the appearance didn't look that great but I didn't care. Sure I had to put work into it but that's expected with used cars. It was fun driving it in Nashville with the loud exhaust. I had it for 10 months before the engine blew but that's driving 200+ miles a day. I enjoyed that car so much. I even named it after the guy that works there Frank. I would suggest looking at the odometer to make sure it has gas. I ran out going down the road. I would do business here again.

After driving by the dealership for the 100th time checking out…read more this BMW they had on the lot, I decided to give them a call and schedule a test drive. met the Manager Izy and he was amazing! so helpful, patient and HONEST! truly amazing experience from start to finish. I highly recommend this dealership and Izy if you are looking for a used vehicle.

The name of the owner is Eslam. He wanted to sell me this G90 2018 with VIN KMHG54JH8JU039064 for…read more$56K. He sent me the Auto check which of course was clean. I asked for the CarFax and he said he only works with Auto check. I checked the CarFax and noticed the airbags were deployed and damage was reported. I brought this fact to his attention and he became aggressive and very rude . I have attached the CarFax to this review. He is a scam! Avoid this business.

Deceptive billing practices hidden behind a "family safety" sales pitch…read more I recently brought my 2018 Infinity Q50 here for an agreed-upon $89.00 A/C check. Once they had my car in the shop they pushed an extra $115.00 manual labor charge, claiming they "could not" use a diagnostic scanner port in my car because every electrical component had to be checked individually. I questioned that and was told that the port in my car would not read "broken wires, bad ground or power supply." The upcharge was paid for and I drove home. When I got home i did some research and as I suspected their claim was completely false. A 2018 Infinity HVAC computer instantly generates diagnostic codes like open circuit or short to ground and the power supply. The standard, legal procedure in New Jersey is to plug the scanner in under the initial agreed-upon fee of $89.00 first, pull codes, and then present the findings to the customer to request authorization for further manual labor. Instead they skipped the standard legal procedure to manufacture additional labor hours, completely bypassing required procedure. After contacting the service manager by email and giving them the opportunity to refund the upcharged amount they maintained their position even though their own documentation proves my claim to be true. I am filing a formal complaint with the New Jersey division of Consumer Affairs and initiating a credit card dispute for deceptive upcharging. Watch your paperwork very careully here. They claimed their scanner was of no use onmy car and could not read the required codes to diagnose my A/C correctly. My vehicle uses an entirely computer-controlled electronic variable compressor, meaning their advanced scanners are precisely the tools designed to read these electrical faults. They used their advertised "High-Tech" Certifications to justify a "Bait and switch" price upcharge tactic. They refused my written request for a partial refund in writing. As a senior citizen, I do not like getting taken advantage of and neither should you. Be cautious and be wary of the upselling or upcharging

Very thorough. Straight shooters. Friendly. While not the…read morecheapest, they are the best value.

Bought a GMC Denali XL. Fantastic vehicle. Best ride we've ever owned, by far. Austin Mola was the…read moresales rep we dealt with and completed our purchase thru. Never been happier with a guy I bought a car from. In the past, I have despised the car purchasing process. Has felt like a game of cat and mouse. Especially with Dodge and Dodge personnel. With Dodge, I always felt like I just got beat, but couldn't place exactly how or where. Dodge is terrible. Dodge people are terrible. I used to be a Ford guy, by the way. Had an E-250 my whole life. I went with the Promaster. Ruined my life. Everything went wrong with it. Transmission. A new fan EVERY single year because their fan assemblies eat themselves and leave you stranded. I have the invoices! My guy Jeff the mechanic giggles every time! Happened this year in Scranton. The year before in Midtown Manhattan. But, I digress... Austin was different. He was knowledgeable and low pressure. Took time to walk us thru the benefits of each level of trim. We were about done when I threw - unintentionally - a curveball at him about getting a Duramax variant. He was able to quickly locate one and that's the one we got. Duramax = happiness. A lot of folks break balls over this younger generation of Americans. Don't know how old Austin is, but he's got to be half my age. They are definitely less out spoken, but I think they're more trust worthy. At least that's my take away with Austin. No push. Just present with knowledge and details at the ready. Never had a bigger payment than this one. Never been happier with a vehicle. Buy from Austin. He's a good dude. PS I waited a few weeks to post this just to make sure this thing was still awesome. It is.

This dealership acts like a shady used car lot. They sell damaged preowned vehicles and comment you…read morebought it as. You would think that's the buyer fault for not checking but they go further by falsifying the inspection paperwork says the brakes are good and the car is mechanically all complaint.

Called in advance and specifically said looking for a certified used car. Got all the way there and…read morethey had nothing on the lot but tried to peddle the most expensive cars they had. Dealers had no care in the world as they sensed we were certainly not interested, they went elsewhere....away from us. I ended up getting a better deal from the competition and am better off for it.

Not good for the community. With everything that the community just did to prevent Roxbury from…read morehousing a concentration camo, you could try to understand the real concerns of your neighbors.

I don't usually write reviews but I am making an exception for this company. Ed was trustworthy…read moreand kept his word with a senior citizen I was assisting in the sale of her car. They showed up on time with a flatbed, completed all of the paperwork and paid her in cash! East Coast Auto was recommended to me by a girlfriend who also had an excellent experience with these guys and I highly recommend them for their professionalism and honesty.

I brought 2 cars in this place, excellent experience. Both was brought as buy Here pay Here, owner…read morevery helpful when I had problems with payment or car.

Nielsen Ford is amazing. I've had a lot of bad experiences with car dealerships in my area but I…read morefound my dream car at Nielsen Ford and they were amazingly helpful and accommodating, especially considering I live across the country but the purchase process was made amazingly simple and clear and everyone walked away from the deal happy. Special shout out to Fred/Federico Vilche who I dealt with and is the absolute best!

Ordered parts for my Ford Explorer, they came up on the internet. Gave them the VIN and they…read morepresented the parts. I paid $232.37 for part BB5Z-3B436-AB and $172.58 for part BB5Z-3B437-J. The first part was wrong for my vehicle and the cover for the joint which holds grease was leaking as well as the second part also had a break in the cover. My mechanic then ordered parts from his supplier and I paid him $200 for both parts. I gets better, I asked to return the faulty parts and the deducted the shipping costs from my refund. How great is that? New Jersey must be the hell hole I have heard of. They can't ship you the correct parts, they ship you defective parts and charge you extra for dealing with them. New Jersy you must deserve this company.