The website showed the microwave I wanted as "in stock," so I drove to the Lancaster store the next…read moreday. It wasn't there. I also had to wait several minutes for help even though I was the only customer. After spending 15 minutes placing my order, I was told it would be available in a week. I later found out that **"in stock"** actually meant it was sitting in a warehouse in New Jersey--not at the store. On the scheduled pickup day, the Strasburg store forgot to put it on the truck. The same thing happened the following day. Rather than reschedule my installer again, I had to drive to the Strasburg store to pick it up myself. Very disorganized, poor communication, and misleading inventory information. I won't shop here again.

Ordered a washer/dryer set. Kim in sales walked us through all our options, set arrived quickly,…read moreand Brandon and Ken did a great job installing the units and taking the old units away. Couldn't be happier with the entire process. Highly recommend LH Brubaker.

My Kitchen Aid mixer needed serviced because it was leaking grease. Christian cleaned it up and…read moreapplied new grease to the gears (thankfully none needed to be replaced) and fixed the latch that really never worked since I've owned it. He's kind and has integrity. Highly recommended.

From the owner: We are a local, Family owned and operated appliance repair company. We work with all major brands…read morefor appliance repair and diagnostics, including dryer vent cleaning and dryer de linting as well as residential stand mixer servicing.

Everything about this went extremely well. The clothes dryer needed a heating element David had to…read moreorder the part and returned a few days later. He was on time, courteous ,respectful and professional. I was amazed at all the parts that comprise a dryer and he knew them all. I highly recommend this business

Unfortunately my dishwasher was toast BUT they were great!! Super friendly and honest!! Highly…read morerecommend!

From our initial walk through the store until installation, I couldn't have asked for a better…read moreexperience from an appliance sales company. The store has a great display of brands and models with friendly and helpful sales associates (Chad is a great guy!). We were on a tight budget and LH Brubaker worked with our budget to find us the best quality appliances while also giving us great information on the brands we were looking at. I always thought I would be over-paying at an appliance store vs a big box store like Lowes or HD, but not only were LH Brubaker prices comparable, in some cases, they were also better. Top that with the help and information they provided on not one, but two rebates (one not available to be redeemed with purchase through a big box store), it ended up being MUCH better to buy from them. In addition to the excellent level of service, we also purchased the extended warranties and had LH install our appliances. Craig and Mark were our installers and they did an excellent job and took great care of both the new appliances and our home. I feel good knowing LH has their own service department and if anything happens with my new appliances they will take care of it without me having to call 100 places and talk to 100 different people just to have someone write it off, sticking me with the bill. Overall, I search for the best deals everywhere and value good customer service. LH Brubaker knocked it out of the park with our appliance purchase experience. Do not hesitate to use them!

This company could barely install any of our appliances. They tried three times to install a brand…read morenew dishwasher and each time they either forgot the correct parts or sent the wrong installer for the job. They installed the wrong water line to our fridge. We ended up having to go direct to the manufacturer for parts and finish the install ourselves. LH Brubaker after three install attempts completely ghosted us.

5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

Paid in full for fridge on June 28. Received Whirlpool side by side on July 3, by July 5 it was…read morefailing to hold temp at safe level. Replacement, same thing., exactly. Warranty with whirlpool but while waiting K & A did nothing. Except offer loaner for 4 day They sell scratch & dent AS IS. DID not imagine that included not working. Here we are 2 older folks living with cooler since July 5. If & when whirlpool decides to replace it will be none too soon. K & A is apparently done with us but I check in daily just to see if they have had a change of heart. We would welcome back the loaner.

Called US Appliance Services because my washer began making a horrible noise while agitating. On…read morethe phone, they were professional, courteous, and able to get the repair scheduled within a day. Aqib managed to get the needed part for my old GE washer & when the new part had slightly different specifications (making it harder to install), he was super patient and persistent until it worked. I was very impressed with his professionalism, fair pricing, excellent communication and customer service.

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

Bummer Had to reach out way more than I should have, just to…read moreget a response (to schedule).

1 yr old LG washer ($650) stopped working. Lowe's warranty ran out by a month…read more Called Mr. Appliance. $150 service call; called LG said it would be a month to get someone to look at it. And then we would have to wait to get whatever part would be needed. Mr. Appliance checked said the motor went bad. Had to go get one. Cost + install $455. While installing on next visit mentioned that the drain pump wasn't working, +$30 and he's only charge 1/2 on the service call of $75. Installed that and then noted the bracket that holds it was broken BUT he had one in the truck and replaced that for $30. Washer is back to running, at a total of $590. I should have bought a new washer.

Very responsive. Very accurate quote to fix my washer. They came and got it done quickly and…read moreprofessionally. I will use them anytime I need appliance repairs. .

Great service at a great price! Our freezer quit cooling, called in at 9:30, and by 1:00 the…read morefreezer was back to cooling properly! Thanks again!

I callEd Mr Sangrey with urgent dryer repair. The next available time was when my wife was…read morescheduled for hospitalization. Somehow he found a way to visit between other jobs in my area. He had the necessary parts in his truck and repaired it on the spot. The price was reasonable as well. We cannot thank him enough for his kindness. We have used this company for many years and received great service at a fair price Every time.

From the owner: Repairing most major home appliances. Refrigerators, Ranges (gas & electric), Dishwashers, Washers…read moreand Dryers (gas & electric)Excluding, Samsung, L.G., Bosche, Miele, and Huebsch.