I considered at Rent-A-Pro when I was looking to have some work done around the house before…read morehosting my family for Thanksgiving. Unfortunately, I did not have a good experience with Ted and would not recommend him due to his lack of professionalism. First of all, we had to reschedule my walk through 4 different times. This should have been my first clue to move on with other handymen I researched, but I tried to give Ted a chance. He actually offered to do my walk through free of charge because of the scheduling issues, so I moved forward with it. After the walk through, I was issued an estimate, which was reasonably priced. I decided that I would hire a smaller, independent contractor to some immediate small projects around the house before my family arrived (hang a ceiling fan, mirror, and flood light), and hire Ted and his company to complete larger projects once I had some more money saved (build out a few closets, hang some cabinets, repair a porch roof, and repair some doors). When I thanked him for the estimate and told him of my plans, he went off, and my experience quickly took a nosedive. He rambled on and on about how I wasted his time (even though I explicitly told him I would hire him at a later date for the larger projects) and then he made a biased statement that was offensive and unprofessional about working with customers in Southeast D.C. When I mentioned to him that I thought his comment was racially and social-economically charged and wasn't appreciated, he flipped out. I told him I would share an honest review of my experience, including his racially charged comment, and he threatened legal action against me, which isn't even possible. This was all such an unfortunate experience, but I appreciate him showing me who he was. If you are a person of color, ally, or someone who cares about how the people you hire treat others, I would not bother working with him and his company. If he will speak this way to a customer's face, I can only imagine how he speaks in private. Spend your money where you are celebrated not tolerated!

Unfortunately the owner Ted has misled the public and was dishonest in his comment to my first…read morereview. In his own words, he lied when he misstated that I spoke to his staff and that I demanded and "basically telling us to not even bother", which are false statements. Ted cannot produce any phone record documentation that a conversation ever took place. He may claim he called me, but Ted nor his staff have never actually spoken to me. Attached is a screen print image of the owner's comments where he referred to me as "he" and "his". If Ted or his staff actually spoke to me, then they would know that I am obviously a woman. Documented proof that the owner of this company has lied about the actual situation. Unbelievable the lies that this owner will claim. Fact is all correspondence was via documented emails directly with the owner. I have attached my original email to this updated review and the public will see that I was consistently courteous and even stated "Thank you" twice to him. The only reason that prompted the owner Ted to apologize was when he saw that I wrote a negative review revealing his scathing remarks to me. This obviously was not sincere because he waited a week after the incident and was scared that I exposed his true colors. He claimed to "apologize" for being rude and crass to me; however it was not genuine because exactly three days later on March 8th the owner attacks and blames me for his temper tantrum on his comments to my first review. Simply appalling. It is unfortunate because I only kindly declined to his bid (see original review with email correspondences). It is apparent to readers that Ted will vilify anyone that has a bad experience with him or his company. I encourage readers to review all of Ted's comments to the other customers that gave him a bad review. He accuses his customers of all the wrong doing. This owner does not take criticism as a learning experience nor does he take responsibility nor fault. He was even condescending to the reviewer that gave him a three-star review. It is obvious to all readers that in Ted's own words, that he continues to view that his customers are beneath him. In his own comment to me, "I should have over looked your email and moved on", validates this. Overall just a horrid experience from my interactions with the owner. Responding rudely to your customer base is wrong, but lying about the situation is setting an all time low.

An Angi contractor; small family business tradesmen who are personable and professional; reasonable…read morequotes.

Mr. Frank is awesome! The handyman I had scheduled pulled out of the project and Mr. Frank came to…read moremy rescue. He worked to all night to complete the job to ensure that I was all set. I truly appreciate him for going above and beyond.

Called to see about getting a quote for finishing a room in my basement and was told "we don't have…read moretime for that small of a job." I guess I'll take my "small job" and my money elsewhere.

After receiving two stratospheric estimates for a bathtub replacement from two well-known area home…read morerepair firms, I called Doug since he had perform a repair for me earlier in the year. After looking at the work required in replacing the tub, Doug looked at the bathroom and mentioned for a few thousand more he could renovate the entire room. I asked him to provide me an estimate for both the tub and bathroom remodel for consideration. Doug provided a very reasonable estimate for both jobs. The remodel estimate was below the estimates provided by the other firms for a much smaller job. After many emails from me with questions on tiling, colors, and scheduling, Doug and crew began work on the remodel. The crew was friendly, courteous, and very professional. With his extensive background and experience, Doug provided sound advice on material and the techniques he would use. The tub and tile installation was of extraordinary high quality and people have complimented us on the updated look of the bathroom. I highly recommend Quinn's Home Improvement and would not hesitate on calling them for my next major home project. Give Doug a call or send him an email if you need an estimate.

Trustworthy, friendly, competent, and patient. I could go on…read more John is a consummate professional, and you'd be foolish not to at least get his opinion as part of your DD on any plumbing needs.

I can't say enough about these guys except that they probably need to charge more for their…read moreservices. Professional, outstanding service, and quick turnaround. If you want someone on top of their game please contact John Korona. They redid the plumbing for my bathroom. The pipes looked like a poor man bathroom. Nowadays, I'm proud to have my guest use my bathroom. This was my first major plumbing job, so they guided me with precision to the design, material, and etc. Thank you John Korona !

I used Javier Castillo of Cross Services for plumbing but he offered to remodel my bathroom and I…read moream thrilled with the results. The cost was reasonable, it was completed on time, and he and his crew did a great job! I highly recommend

Have used Cross Services/Javier for various plumbing needs over many years (kitchen sink backing…read moreup, toilet replacement, ceiling/drywall repair from leaking toilet on upper floor) and would use again. Fair prices, good work.

Some siding came off our house, and it was too high for me to attempt. DKL was very easy to work…read morewith, very responsive, very good price, and Enrique was excellent. He came exactly on time and went above and beyond, not just to put the siding back where it had come from, but to ensure it wouldn't fall again. Highly recommend

High quality, professional service at reasonable prices. Ronald and his team showed up promptly and…read moreon time to install a toilet and bidet. Highly recommend and would use this team again.

Ronald came to install range hood. The range hood is made in china, which has different setting…read more Ron is creative and cut duct & cabinet bottom to make hood fit perfectly. The result is beautiful, see photo,

Window washing Excellent job. Crew was amazing - efficient,…read morecompetent, and careful. Highly recommended.

Fabulous company.....I am a repeat customer and these folks are outstanding!…read moreCome when they promise, do an outstanding job at a fair price.....it's all I ask! Highly recommend you give them a try....