I can't say enough about Dr Shouppe and the office staff. From the time I made my office…read moreappointment all the way through all of my visits and needs. They are try thorough helpful and informative. She is an amazing doctor and you can't beat their hours!

Dri Shouppe' is caring, makes herself available with my schedule, and answers my questions well…read more She is very thorough and sends out medication reminders. The office team are very friendly and accommodating as well. The office is clean and very quaint.

I have been going to Dr. Arcand for several years. She is just great, she always listens and…read morehonestly tries to find a solution for any problem which I have. She has treated me for many ailments, and I have NEVER been dissatisfied with the service in her office. There have been a few rare occasions where I needed an immediate answer after-hours, and Dr. Arcand had given me her personal cell phone number to call, which was very rare in my experiences. The only reason that I can imagine that the person who left such a negative review is that perhaps the receptionist may have been out of sorts, not a good fit for the office. I've been going to Dr. Arcand since 2010, and never encountered such treatment from anyone.

I have gone to Dr. Arcand for many years, including 2015 when the negative review was written…read more My reaction is the negative review is just all wrong and should be removed. Dr. Arcand is always cheerful, has gone above and beyond for me, and is very open to my input. The receptionist person has changed since 2015, but beyond that I have never with any receptionist even remotely seen what the negative review states..

From the first time I was greeted when I entered the business to the time I left, everyone was…read morefriendly, helpful and very knowledgeable. I've been back many times since my first visit and all I can say is that I trust no one else. Love love love them.

Nikki is the best. She is so friendly and helpful, very down to earth but also professional and…read moreknowledgeable. The prefect combination. It is easy to get an appt here and the wait time is usually less than 10 minutes. Would def recommend this office!

Can someone find me the number for this office ? I am a patient and have been for a few years but…read moreall of a sudden none of the numbers I have been calling are working. Please help! Thank you

Unprofessionally ran operation. They insist on sending me regular alerts to make an appointment…read morewhen I haven't been to them in years. Calling the number to get off their list does no good. If they can't run a simple email list, I would not trust them with my health.

Dr Aurand first saw me a year and a half ago. I have multiple fusions and had been on pain control…read morefor over twenty years. My first request was that he help me get off the narcotics. I currently had a broken foot and he convinced me to continue. Well, I thought he cared. Almost a year to the day after I first saw him he prescribed a generic narcotic patch that I had told him from day one that I was allergic to the glue. He insisted I HAD TO TRY IT AGAIN to DOCUMENT it. I had documented it multiple times. He knew best. I went to Ga to visit my family. Had been there two days when I walked by the mirror and my lips and eyelids were swollen to the point that they subsequently burst. I looked up the symptoms to find I was going into anaphylactic shock by way of angio edema. After being administered IV steroids as a life saving measure Dr Aurand , nor his office would respond to my pleas for help or direction, neither would he return the call to the emergency clinic. I forgave him and went back. A big mistake. I have since gone though withdrawal on my own because he cares so little as to not even tell me some natural things I could do to lesson my suffering. Simple things like antihistamines, anti diarrheal meds, etc I have never dr shopped. And my pharmacy record would stand in any court. I need to mention that a colonoscopy gone wrong had left me at barely 100 lbs and still vomiting violently. Under these conditions he ignored my suffering. Kept me dependent until it no longer suited him. It was all or nothing with him. It almost cost my life because I also have asthma and didn't know withdrawal causes this to be ten times more dangerous. He and his staff did though and offered me nothing , but grief for taking their time. There is a sign in his office that reads: the staff will handle your calls as a courtesy??? I thought that was their job. And heaven help you if you are female and don't look like Quasimodo. That secretary there will go as far as to tell you there are no appointments for the next month when you are standing there with check out orders to be back in a month and only have a months worth of meds. I went so far as to have my husband call her and there were many available appointments. Men, you might do okay there but I would not send anyone I cared about to this office. You may see the kindly dr I did. But when one's life is at its lowest you can count on this office to IGNORE you as long as they get your money. Thank you for allowing me to post.