Amazing work, ali is super friendly helped me fix all my issues on my Kia, recommended ways to keep…read moreit safe due to the lack of security on the older Kia's, fixed my braking issues and my heat, didn't charge me more than what was originally quoted

I took my car in on 04/22/2026 because the power steering light came on, the lady at the front desk…read moresays she's going to call me about the diagnosis, turns out its not a power steering issue but it's a alternator and battery, Not only does she not call me, she takes it upon herself to fix my vehicle without my authorization, charging me $700!! my battery was still under warranty and only takes 10 minutes to replace, the alternator isn't a time consuming/difficult fix either, I could have handled those things myself, after paying the diagnostics fee, they didn't call me because they knew I could find a cheaper fix, and which is extremely shady and dishonest.

I always take my car here and they always do a fantastic job. It one of the few places I trust to…read moreservice my cars. I feel they are reasonably priced and they alway are doing thing to give back to the local community.

If you plan to spend absolute top dollar go here! They will charge you double what any other…read morereputable place will charge you and the mark up on parts is over double their value! $400 for calipers, pads and rotors literally anywhere? Don't worry meadows will charge you $200 for one caliper. Then, double up on labor. They're amazing at making problems seem worse than they are, using tactics to force a sense of urgency. Everything sounds good with "deals" here and there, but overview shows a massive markup. Any place where labor is double the parts (that are already marked up) should raise questions immediately. And verify that the problems that are said by one place are said by other reputable places. Yes, a 10 day old apple on the counter tastes fresh when all you been given were rotten ones. Lesson for next time. Do better research and don't take them at their word. Good to see just how much Waterford has gone to shit and becoming more and more like Pontiac!

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

I have had many repairs and maintenance at this facility, the service has always been excellent…read morewith complete explanation. The price I've found to be more than fair and the parts to be of excellent quality.

I brought my 2019 Audi Q5 in for a noise coming from the front driver's side. The staff was…read morecourteous, and the diagnostic system they use is polished and very high-tech. What gave me pause was that financing was being discussed early on, even before the diagnostics were complete. After the inspection, I was presented with a quote just under $3,000 that included multiple repairs -- control arms, struts, alignment, and additional fees. I decided to get a second opinion. I took the car to another shop the next morning, and they told me the issue was simply a worn ball joint. They fixed it within a few hours that same day for $465. The car is now driving perfectly. That's a significant difference in both scope and cost. I'm not going to speculate on intent, but I will say this: based on my experience, I would strongly recommend getting a second opinion before approving any major repairs here.

Hadi did great work on my truck after the accident! He and his employees made a horrible experience…read morebearable with his A1 service.

I was very pleased with the collision work on the fender, bumper and hood of my 2008 Suburban. Hadi…read moremade my front end look new! The shop is run professionally. The work was completed in 3 days as promised. I definitely recommend Redford Collision 18645 W 8 Mile Detroit. The cost of my repair was very affordable too! Thanks again.

Automotive Authority is exactly what every repair shop should be -- honest, thorough, and…read moreprofessional. I was told by Crestview Cadillac that my car needed a $2,000 radiator repair due to a "leak." Before approving such a major repair, I brought my car to Automotive Authority for a second opinion. They took the time to do a full PSI pressure test, a complete visual inspection, and a thorough check of all connections and components. The inspection took nearly an hour -- not five minutes, not a quick glance -- a real, professional evaluation. Their conclusion: No leak. No failure. No radiator issue. No repair needed. They told me my car was "pristine" and in exceptional condition for a five-year-old vehicle. That kind of honesty is rare. Automotive Authority could have easily gone along with the false diagnosis -- instead, they protected me from an unnecessary $2,000 repair. This is a shop built on integrity, not upselling. If you want a place that actually tells you the truth about your car, this is it.

AUTOMOTIVE AUTHORITY REVIEW This shop was personally…read morerecommended to me; I really wanted to like them. However, bottom line: the issue I took my car in for was NEVER FIXED - across several visits. Nick & Tim are very nice and seemingly easy to work with; however, if the issue is never fixed, and new issues keep showing up, what's the point? VISIT 1: On 01/26/2026, I took my 2014 Subaru Outback (200k mi) because the engine was shuddering upon braking, the car then stalling itself off while driving. They test drove it and did a diagnostic, telling me what I already knew: the catalytic converter (CAT) was due to be replaced. I was not ready to commit to that repair at the time; the current issue was something new that hadn't happened previously. They couldn't find anything else wrong. They insisted fixing the CAT would surely take care of this NEW PROBLEM and offered to use an aftermarket part to lower the price. The codes were reset and I left. Less than a week later, all lights on dash turned back on. VISIT 2: Forced to make a decision between the pricey CAT repair and having to start over elsewhere, I begrudgingly agreed to the CAT replacement BELIEVING that it would, indeed, fix the problem, as I'd been told. However, within 72 hrs of this 'repair', the engine shuddering (original complaint) happened again AND it turned all the engine lights associated with the catalytic converter back on. VERY CLEARLY, the problem I brought the car in for had NOT BEEN FIXED. VISIT 3: I was told to bring it back in on a Friday evening (01/30/2026), so they could drive it cold in am to better diagnose it. They FORGOT to test drive it cold. They ran the diagnostic but still didn't know what the problem was. They cleaned out the air manifold, a GUESS as to what may help, then reset the codes. 2 weeks later: HUGE engine shudder causing a stall in traffic; all warning lights back on. Also: violent shaking on the freeway; an entirely new problem. VISIT 4 (2/20/2026): After running another diagnostic, they told me they still had no idea what was causing the initial engine shuddering/stalling issue; they literally said "It ain't broke enough yet!" for them to fix it! They said the highway shaking was caused by 2 control arms needing to be replaced, a safety issue that should be fixed immediately but that I had not been alerted to at any previous visit. Every time I picked up my car, I was assured that it had been vigorously test-driven before it was approved to leave, yet new problems showed themselves each time I had it back. After having the control arms replaced, I was again assured that the car was ready to go, no visible/diagnosable problems present, (save the ORIGINAL COMPLAINT which was 'not broken enough to fix'). I had given them about $3000 of my money at this point; the ORIGINAL COMPLAINT yet to be fixed! Here, I vowed that I would go elsewhere should the original problem repeat itself again. Clearly, Automotive Authority had no intention of actually fixing the original complaint! Immediately upon leaving that time, I knew something was VERY WRONG with the brakes. I thought "No way would they let me leave the shop with brakes about to fail; I must be mistaken". I KNOW the brakes were not in that condition when I dropped the car off. There was a tactile and audible grinding of the brakes from the moment I left that shop after the 3rd unnecessary repair. On March 3, 2026, the brakes completely cut out WHILE I WAS DRIVING. I had to use the paddle shifters on my Subaru to get home safely. What had they done to my brakes?!? I dropped the car off with normal brakes, lots of wear left, and after picking it up from an unrelated repair, the brakes were worn to the point of failing. I have no answers. But, they certainly didn't test drive it before giving it back to me; there was no way they could have missed it! After $3000 already paid for unnecessary repairs, I was not going to pay AA to fix it again. I reached out one last time to tell AA the brakes had died while driving and to ask if they would take any parts back that they sold to me and I didn't need. I never heard from them again. I got ONLY $900 trade for that Subaru and had to buy a new car in the end. My advice: never trust these guys without a 2nd opinion...or, just don't bother at all.

Nick and the crew at Interstate provided outstanding service! They were able to get our complicated…read more2008 Lexus hydraulic suspension system repaired in a timely manner at a very fair price. They provide honest service and know cars. Don H

Went in thinking we had 3 problems with our Pacifica. Turns out none of them were problems. They…read morecould have taken advantage of us but they didn't. They were honest and wanted to let us come back to the hoist and show us the truth. These people rely on good quality work, honest people and good business practices. They are our go-to place now for all things car repair/maintenance related. Really appreciated you gentlemen. Thank you.

great service great customer service great people good location I would recommend to anyoneread more

Boy oh boy Thee worst experience of my life!! Would not recommend to anyone. Was referred by a…read moreloyal customer who had a great experience with Holbrook only for me to bring my car there and not get the same service. Had my car towed there and was told I needed a major tune up, cool authorized them to do the job came to pick my car up it "needed " an engine, cool paid for the tune up $775 then turned around and paid $3800 same day because they said I needed a new engine. Allegedly put in a refurbished engine told me it would take a week and ended up taking two weeks only to get my car back and needed a new engine in less than 2 weeks smh!! No communication! I have to call every hour for no results. I WILL NEVER BRING MY CAR TO HOLBROOK AGAIN!!!