Clean courteous and if you don't like your wash they'll do it again until they get it right highly recommend!!

I went with a basic wash and was not disappointed. Wheels were cleaned, mats hosed off, windows wiped, and car dried. My only regret is not upgrading! read more

This was the worst car wash I have ever gotten. I got their most expensive car wash (lightening strike) thinking my car would get a good wash. Afterwards you could barely tell they cleaned it! They barely vacuumed, the dashboard was still dirty and the exterior was still not clean. It should be illegal to charge for a car wash and then get your car back in this condition. I've gotten better car washes from high school kids doing a car wash for a fundraiser. I'll never go back here. Save your money and go somewhere else. I'd give less then 1 star if I could. read more

I have had my car washed here several times since they opened. I have tried most of the different washes with the 2-step wheel cleaning and tire shine add-ons. I have never been disappointed. I usually have to trek down to SPA in Berwyn for similar services and I'm glad to have a closer option. This is my new favorite cash wash. read more

Franklin Auto Spa is an excellent place to take your vehicle if you are in the market for a premium wash or high end detail service. They always take extra good care of my SUV. The staff are friendly and knowledgeable, and treat you car as if they own it themselves. Can't recommend this place enough, especially during the spring and summer when pollen is such an issue. read more

I have been to this car wash place a few times. The car wash is good but it doesn't clean as well as a hand wash. Sometimes they clean my backseat floor mats. It's a hit or miss. I believe my car paint was chipped by their machine. I haven't done any of the detail services. Usually the wait isn't long to get a car wash. They offer coupons via email and on the Giant's receipt. I think they stopped offering coupons on the Giant's receipt recently. read more

My new favorite car wash. Friendly staff and an owner that cares and is passionate about his business. I live a minute away from a car wash in Berwyn and I still make the trek to get my car washed right here. Hack: They do promotions on Yelp. Check to see if they have one running now. read more

It was average. For the price I thought they'd do more. I paid for the upgrade and my wheels didn't get armor nor did they whip them down properly. read more

Took my car here twice and was disappointed with the result. First time, I suspect that the drive through wash damaged my car. Gave it another chance few months later and the wash made the previous damage worse. Not taking any of my cars there ever again. Contacted the owner / manager, and got no response. read more

I caught them at a bad time when their vacuum had broken but they value their customers and they proactively contacted me to make sure that I was satisfied with the service. It's refreshing to work with a company that takes care of their customers. read more

I would give these guys a fat ZERO if I could! I drove from Germantown to Frazer, cause this place is supposed to be the best in philly, according to their awards! I paid a lot of money for their premium service. but found out that my car is too low to drive through the machine and they had to do a hand wash and do the full interior. Make a very very long story short! I wasn't happy with the service so I made an appointment with the "business manager/owner" Dom Paranzino to redo the vehicle. only to still be frustrated with the level of detail that I got. and then be told in short that I'm too picky and his team can't service my car properly. And this is supposed to be the BEST CAR WASH IN PHILLY!!?? HA! I don't think so! the owner is RUDE and manipulative at best. I got a full refund. Do yourselves a favor and don't waste your time nor money at this establishment. Over priced and crappy work! IDA (international detail association) certified MY ASS! read more

Guys here do an ok job. I always have to wipe my car down because they haven't been doing a good job drying. Recently they started forcing customers to remove ball tow hitches which is a huge inconvenience especially since mine is bolted. And the gentleman wasn't very nice about it and didnt make an effort to ask politely. People like these make me not want to do business here. Will probably not renew my lightning strike book when it's all used up.... read more

Overall this place is good. Both exterior and interior cleaning is good quality. People are friendly. They are fast. BUT the wash I get is supposed to include a tire shine, half the time they don't do the tire shine, it's getting frustrating and I shouldn't have to ask them to do it. If it doesn't get better I will either downgrade he wash I buy or go somewhere else. read more

Great car wash / detailing spot with a fabulously friendly and attentive staff! Maceo at the front desk was especially helpful, making sure I had everything I needed and knew where there were nearby places to eat while I waited - he even voluntarily completed the Loyalty Membership paperwork for me so that I could enjoy certain benefits. The auto shop also has an awesome and super comfy lounge area with free wi-fi in case you want to stay and wait for your car. The lounge had tons of interesting coffee table books to peruse if you didn't bring anything to do with you, and encompassed several modern (and uber nice!) work stations along with leather couch seating. Considering all of the above lounge amenities along with the abundance of natural light streaming in from the surrounding windows, I would have preferred to stay and do work there all day vs. returning to my office! Despite the fact that I have a free ticket to a nearby car wash, I've already decided that I'll be returning to Franklin Auto Spa for any future car washing or detailing needs ! read more

Excellent! Awesome! Can't get better than this! I went there for my 1st time the other day. I stopped going to White glove because I got no respect and they weren't doing a good job. This place? Well, for one thing, they all speak English! Yaaay!! :D And, they were respectful, courteous and the prices were very reasonable. read more

When your car comes out of the car wash and the lower front is still covered in dead bugs that is disappointing. When you point it out the guy who is towel drying your car, he tries wiping it with a dry towel and says that is all he can do and you drive away with a car covered in dead bugs that sucks. read more

Several months back I shared an experience I had with Franklin Auto Spa. Since then, the company has taken care of the damage to my care even though they did not feel it happened at their facility. I received a personal phone call from one of the owners asking me to give them another try. So I did. I had always liked the quality of work, and have been back twice since they asked me to try them again, and not only has the quality been good, but the manager noticed I had gotten road paint on my new car, and told me how you can reimbursed from Pendot. He has been very helpful in helping me get the paint removed. I believe in second chances, and I am not disappointed. read more

I've been here more times then I could count and I couldn't imagine going anywhere else. The car always looks new after every wash and the detailing is phenomenal. Beautiful facility and great staff. Would recommend to anyone with a dirty car that's needs a good thorough cleaning. read more

I got the "Turn Key" car wash and could not be happier, I'm not the best at keeping my car tidy so when i saw my car after they had cleaned it i was thrilled! I received a Detail Gift card from a friend and i am so looking forward to using it when spring finally rolls in. read more

Absolutely love getting my car washed and detailed at Franklin Auto Spa. I always see the same extremely nice people working and they always make time to answer my questions or concerns about any extra work I would like to have done by them. Great prices, great people, great service!!! read more

If you want to just get your car cleaned Franklin is excellent but any of the others can wash your car. But for a little bit more Franklins will clean your tires the inside, windows just as if you washed your car. You can't beat it unless you do it yourself. read more

Best place to take your vehicle for a wash/detailing! I have a large SUV and they did an amazing job on the detailing...even cleared up my headlight covers. There is a nice lounge to relax and watch tv while you wait and great customer service! read more

Nice staff, but less than happy with the actual cleaning job. Towels used leave blue fuzzies all over the car.

Went there this morning for express detail. They did a nice job but there was a crusty spot on my windshield from some dried tree sap. I thought they would get that off but no. I scratched it off with my fingernail when I got home. Windows were a bit streaky. Car was clean but not clean enough for 110. read more

Top drawer cleaning . Also very good , congenial customer service. Fair pricing all around solid.

I chose the turn key option! Good overall result, but I had to dry the bumpers and side mirrors at home.

I get good service most of the time. Leon takes care of any thing missed with a smile and no attitude. Much appreciate the whole FAS team!

I had 2 issues resolved with ease..... a damaged wiper was replaced at no charge to me and the exterior detail was rebuffed at my request with no push back great group top to bottom read more

These guys are friendly and do an amazing job for the price. Recommend the monthly car pass!

I brought my car to Franklin Auto Spa when I left my sunroof open throughout an entire thunderstorm like an idiot. My car was SOAKED and I was convinced I had ruined everything. My father recommended this place to me and they immediately took care of my car. I left it with them for the day and it came out cleaner than when I bought it and the inside was bone-dry - I have no idea how they did it. But since then, Franklin Auto Spa has been my go-to for car cleaning and detailing. Their service on my first visit definitely earned them a repeat customer =) read more

Still a loyal member to franklin going on almost 4 years & it feels so great to get your car pampered and looking like new! Love the monthly wash passes especially now in the winter with all the salt. I got my car detailed there earlier this month and can't tell you how thrilled I was with the results!! The guys over there are always friendly & hardworking. Stopping here is a part of my weekly routine, Love this place! read more

Excellent Job, very personable employees and they did a fantastic job. SUV looks brand new. Even cleaned inside door jams and floor mats.

I always loved this place until I took my car there last week. I got the most expensive wash and not only did they not clean the inside of my window or clean my back seat at ALL, but whatever they sprayed on my tires spun off as I drove away and sprayed all over my white car. I had to rewash my car and scrub off the black stuff when I got home. A pain in my butt. Won't be going there again. read more

I use yelp to read review and this is the first one I'm writing. Today I got the 'Governor' service and then car looks good. That being said- I feel completely ripped off. With a tip I spent $136.00. They sold me the service without telling me everything that was included. While waiting I read the signs around saying it included paying for a trunk cleaning. I have work files in my trunk and immediately requested them not going through it. I requested a small amount back for not having that service done and the rude manager said 'no'. Then I requested that after I clean out the trunk- if I came back if they could give me a coupon to have the service done at that time and again I got a 'no'. I said I'd contact Dominic after reading these reviews and that was the only time the manager listened as I surprised him but I left without asking anymore questions so I could stop feeling so uncomfortable. Great detailers- terrible upfront service that left me feeling very uneasy. read more

I've been going to this wash since it was Dukes Firehouse. Just like Dukes, they started off doing a great job and then it turned to careless low quality work. The last time my 2015 truck was exiting the wash, the useless finishers were too busy talking and doing nothing that my truck was actually pushed out of the wash by the vehicle behind. I had to then get in my truck and park it for them to dry it and do the windows, which they didn't do. My truck, equipped with a receiver and hitch was fine but the very new black Acura SUV that pushed my truck out with its painted bumper, probably didn't fare as well. No attention to wheels, windows or proper drying. 22 dollars? Half the equipment inside the wash doesn't even activate. You'll be out of business just like the last guy. read more

Dominic is a real gentleman! After an unfortunate conversation with a cashier, Dominic was prompt and apologetic for this experience. I'm basing the 5 stars on all of the previous experiences, which have all been top notch. read more

Don't get anything but the basic exterior wash. I paid 22 bucks and they didn't clean the inside of the front widow or vacuum the car as advertised. When I asked for a refund that said they didn't respond well to "Anger". Sorry, when you don't do what you promise, people are going to be upset. read more

They have done a good job revising the wash and clean process here. They clearly take more time with the cars and do a good job. I would come back. read more

I have always like Franklin Auto Spa, I even drive out of my way to get there! Yesterday I was disappointed again. I purchased the "Take Flight" They did not wash my windshield or rear window. Did not notice until I was driving in the sun later in the day. Also, no wheel shine. read more

My first visit was underwhelming. There is still sand in the carpet, the back of my SUV was never vacuumed, the driver side window needed to be recleaned, and my wiper blade came off in the car wash. The manager was able to fix the wiper blade and made good for it, after I was initially told by a detailer that I would need to go to Walmart and buy new wiper blades. (Which are only a few months old.) The prices are high for the service you actually receive. read more