Auto Clean is fantastic Sam did a fantastic job on my BMW ,…read morecompletely detailed even the smallest nook and cranny of the interior and outside. He restored my dirty and stained leather upholstery seats and my interior carpet to pristine condition . The outside , including the rims and tires were cleaned to the standards of the my car when I first fell in love with it , in a dealers show room. It is now so clean and beautiful that I am going to turn over a "new leaf " and stop my sloppy habits of eating and drinking in the car. I would rather take the time to stop to drink and eat , then have a dirty interior . Thanks , Sam .

Absolutely outstanding service! Sam did an excellent job detailing both the interior and exterior…read moreof my car. He arrived right on time, communicated clearly, and paid incredible attention to every detail. You can really tell he takes pride in his work--Sam is a great guy and genuinely cares about what he does. Great value for the quality he provides--I'll definitely be calling him again for all my future detailing needs!

This should not be listed as one of the best car wash locations in this area. The equipment is old…read more There in nothing gentle about it. Sometimes they do not have a person to dry the car at the end of the wash so the car is left with dirty water spots. All you get, I hope, is the salt removed from under the vehicle.

Manger of the specific location fears business, and customers and treat people poorly. Several…read moretimes I tried to get a message from store manager to district manager - stonewalled each and every time. I purchased a book of car washes. As to not give anyone hassle of hassle I would travel to the Malvern location as names changed. Mind you the phone numbers and everything else remained the same. Eventually the Malvern location shut down, putting me back to Wayne. Because they do not call themselves Gentle Touch they refuse to honor the prepaid tickets. The District Manager (Pete) appeared amenable to exchanging the tickets for updated tickets however stonewalled by the local manager. Left messages in person, called, emailed - nothing. Yes, Pete, this is me still trying to get ahold of someone. The tickets aren't getting any newer. Large investment and then the company flipped names w/the shell game. They kept everything but the name (and the responsibilities) - these tickets should be honored regardless of age...they are 100% legit and debt was purchased w/the rest of the company. Nothing fancy... basic simple car wash.

This was a really bad car wash. I don't know what happened other than the line stopped a couple of…read moretimes while my car was inside the wash. They don't dry cars with rags so I pulled into the parking lot of the farmers market got out and my car was covered with hundreds of white spots. It did not get rinsed at all. This was for a 26 dollar wash. I took me almost an almost an hour to rub them off with towels. My car had only been on the road after it was cleared of the snow though there was water the clings to side of a car, sort of a gray look when you drive after snow even though it had only been a lite snow. It was my mistake not to go back and speak with the manager. I think they should have a staff member at the exit to see if cars are washed and rinsed.

These guys have always been friendly and helpful when needed and like their monthly pricing as very…read morereasonable. Recommend them.

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

Staff very friendly but the equipment inside the wash is a hot mess. The rince cycle has not worked…read morefor months. I honestly can remember when everything all worked at the same time. Another car wash is the process of being built across the street let's see if Lov can get their act together before it opens. If not I'll be taking my two monthly passes over there. Just a suggestion 1) spend money to repair equipment. 2) hire a top knoch mechanic that can actually have a impact. It's your business fix or don't fix it, remember Spark car wash will be opening soon. Do the right thing for your customers. Pgeb

Amazing service!! As a driver of a Ford F-450 that is @ 7' @ height... It's always difficult to…read morefind a car/TRUCK wash, but this place was sufficient & met the height criteria by 2"!! NOTE: Remove your trailer hitch/Ball Mount prior to entering the wash...STAY CLEAN!

I have always had a positive experience with the fellows that work there and the care they show my…read morecar their best attention.

Yesterday I took my SUV to Spa Car Wash for a much-needed bath. I chose package #2, the Ritz, which…read morecost $36.99. After experiencing a mini-interrogation while paying -- the cashier asked for a lot of information, including car make, model, year; zip code; phone number -- I went out to my car and found the following: The driver seat cushion had a large wet spot; the driver size weather mat was very wet; and the attendants had not bothered to dry any areas inside all four car doors. Fortunately I had a roll of paper towels handy and spent 10 minutes drying these areas and cleaning the outside mirrors of droplets. For $37 plus a tip, their work was sloppy and incomplete. They used to be so much better and less expensive; I will never go back. Caveat emptor!

You can't beat the car wash price. They are quick and efficient and the staff is always friendlyread more

On the afternoon of Tuesday, October 3, 2017, my vehicle was damaged due to the actions of two…read moreemployees of the BP Car Wash, 306 East Lancaster Ave., Wayne PA 19087. Abdel, the car wash manager, has been telling me that the owner, Gary Karakelian, would take care of it by paying the body shop directly or via his insurance up until this morning, Friday October 6, 2017. At noon today, Abdel, the car wash manager, informed me that Gary will not take care of the damage and I should use my own insurance. This is unacceptable and I now am using all legal options available to recover my damages, full story below: At approximately 1:30pm on the afternoon of Tuesday, October 3, 2017, I drove to the BP car wash located at 306 East Lancaster Ave., Wayne, PA 19087. My family uses this car wash regularly, and has for decades. Abdel, the car wash manager, sees me every week with a number of my family's vehicles, knows me, and just this past Sunday we had two of the our vehicles washed there, including the one that was damaged. At approximately 1:45pm Tuesday, I was in line for the wash and as the attendant was lining me up for the entrance he apparently was distracted and directed me to drive into a yellow steel pole, damaging the right front quarter panel and bumper of my vehicle. The attendants apologized and worked for about five minutes scrubbing as much of the yellow paint as they could from the fender. After I exited the car wash, I proceeded to the office and showed Abdel the damage. He said no problem, and told me to go see Tim Lyons, the owner of Lyons Detailing, which is just a block away at 236 Lancaster Ave., Wayne PA 19087. I drove to Lyons and explained the situation and Tim told me immediately that the damage was much greater than a simple cleanup, he said the bumper was bent and creased and the quarter panel needed to be repaired and painted. I returned to BP, relayed the information to Abdel. Abdel again said no problem, he handed me a business card for John Damiani, the owner of Main Line Collision, on the back he wrote "Gary Karakelian" and told me to tell John that Gary will take care of the bill. At approximately 2:30pm, I drove to Main Line Collision (MLC), located at 392 West Lancaster Ave, Wayne PA 19087. I met with John Damiani, he reaffirmed what Abdel stated earlier, that Gary Karakelian takes care of these damages, no problem. John then inspected the damage and started preparing the estimate. While I was waiting for the estimate, Abdel stopped in at MLC to see how I was doing. John completed the estimate shortly thereafter and handed it to Abdel, total was $1,332.46. Abdel seemed shocked that the estimate was that much, John then took him to my vehicle and explained the damage. Abdel asked me if I really needed a new bumper and I replied that I just want the vehicle in the same condition it was in before his employees damaged it. He replied that he would give Gary the estimate and they would try to get MLC to lower the cost. Abdel stated that he would call me after he spoke with Gary and would let me know if Gary was going to pay out of pocket or turn it in to his insurance company, we then left MLC at 3pm. Wednesday and Thursday came and went with no communication from Abdel or Gary. At 9:00am on Friday October 6th, I drove to the BP car wash and spoke with Abdel. He stated that he hadn't heard back from Gary yet regarding how to pay for the damages but he would try to get an answer today. At approximately 12:17pm, I texted Abdel for an update, he called me and told me that Gary didn't want to pay for it and I should put it on my own insurance. I told Abdel that it was not going on my insurance, it was BP's fault. I contacted the Radnor Township Police Department and spoke with Deputy Superintendent Andrew J. Block and explained the events, he told me to file a police report and commence legal action.

This place must have changed ownership because it's not what it used to be. I had been coming here…read moresince 2012 to get mini details for all my cars, but they stopped offering that service due to staffing issues. The last couple of times I got the deluxe wash, it was decent. However, on my most recent visit, the staff seemed rushed and did a poor job with the pre-wash scrub. I specifically came in to remove bird droppings from the roof of my car. When I pointed it out, the employee glanced at it and said, "It's clean," until he took a closer look and saw that there were still a dozen spots left. The staff seemed irritable and eager to leave, not customer-focused at all. I felt bad for the one guy was drying all the cars by himself. He had more customer skills than the guy at the cashier. It's disappointing to say this after so many years, but I'll be taking my business elsewhere.

A good was. Convenient. Moves along pretty fast. I miss the book of five Wash tickets.read more

Everton is a nice guy, great pricing and incredible attention to detail! I can't recommend enough!read more

Did an incredible job for very reasonable price…read more Arrived right at my house at 8am as requested and did not disappoint...car felt cleaner then when I brought it new.