This is a horrible bank. I had to make a final payment on a loan, which was the only business I…read morehad with TD Bank. The male customer service representative, who was not wearing a name tag, did not display a name plaque, or offer his name, said I needed to provide a debit card. I don't have a debit card with TD Bank and loans don't need one. I mentioned twice that I was paying off the loan with an inheritance from my mother and not one word of empathy was offered. I am so glad to be done doing business with TD Bank. I would strongly suggest going to another bank. There is no customer service here.

worst bank ever I wanted to pit cash money in my daughter's account she is away for college trying…read moreto help her I wanted to put $50 in there they want not let me it's a stupid policy it's cash not a check I would not recommend this bank they suck

I stopped by this Citizens at the suggestion of another customer after receiving a fraud alert last…read morenight. The wait time for Citizens' phone support has been over 60 minutes all day. So I figured I'd try my luck here as I'd heard they do card replacements on site. I arrived at about 4:30pm on a Wednesday, assuming they were likely open until 5. I discovered pretty quickly that they actually closed at 4. Well, I felt pretty silly. Was it a big deal that they were closed? No. Was I frustrated that they were closed? Yeah, after all, I'd have certainly taken care of this over the phone if I'd been able to get through. Was I kicking myself for not checking their hours? Of course. So I'm walking back to my car, silently fuming, as a young woman with a Citizens name tag on walks past me toward the building. "We're closed!" she exclaimed gleefully. "Yes, apparently." I said back to her. "Going home to our families." she said back, with a needlessly condescending and self-satisfied tone, to which I simply replied "Enjoy." Like, was any of that necessary? I was already walking back to my car, having found out they were closed. Like, it costs absolutely nothing to just not be a jerk, and yet this woman felt the need to do so. As a person who works in customer service, I get it, at the end of the day, I wanna go home too. But purposefully seeking out an excuse to be rude is just something else. Y'all really need to re-evaluate your work culture if this is the kind of mean-spiritedness it's producing.

I have been patronizing the Wynnewood Branch, 19b-0068 for some time now. My Mom started…read morepatronizing this branch long before me. This Citizens bank has recently undergone renovations. It looks magnificent inside the branch now. This branch has expanded recently. The individual offices are larger. Also the teller stations are people friendly. No more standing on either side. There is an ATM inside the branch where individuals can conduct their transactions after hours for example. Also there is a drive-up window there. The hours there are Monday-Wednesday, 9AM-5PM, Thursday, 9AM-6 PM, Friday, 9AM-6PM, Saturday, 9AM-2PM and on Sunday, the bank is closed. The drive through hours are the same as the regular teller hours. This branch has a parking lot, however many people patronizing other businesses park here. There is a Starbucks nearby and many people park in the Citizens lot instead of parking in the Starbucks lot, because there are other businesses in the shopping center that people patronize such as Republic Bank. The Branch Manager, Mr. Glenn moniters the parking lot to make sure that the people there are Citizens Bank customers. There used to be an ATM outside the branch, but it was taken down when the renovations started. There are also safe deposit boxes available at this branch. The employees: Anton Gobin/Universal Banker, Kathryn Adler, Senior Teller and Erick R. Glenn are magnificent at their individual positions. My family and I are always greeted with a smile and friendly conversation when we arrive. The area of Wynnewood has many well-known businesses across the street as well. There is a Giant, GameStop, Wells Fargo, DSW Warehouse plus other companies. Check out the area - it is well maintained. Good night Yelp Family!!!!

Such a great and easy way to get low interest financial services. I strongly recommend you join if…read moreyou are eligible.

From the owner: Contact us for all your loan needs.read more

NOT GOOD!!! It's a…read morelow tier bank to begin with so I'm not surprised at the incompetent managers working here. This place is a joke and when there is a problem they will lie and hide facts. You won't see this at a top tier bank like CHASE Bank. They will do anything to get your business, but when something happens they cover their mistakes. Do yourself a favor and go elsewhere to a bank you can TRUST.

While I was happy with Republic Bank, they recently "upgraded" their systems and have gone down…read morehill, no, fell off a very high cliff. I have called daily as my account is missing over $1000 since their alleged "upgrade". I'm starting to sense that they are going out of business. I've been patient but my patience is exhausted. Don't use Republic Bank.

Td bank is good because the hours they have. If you make money twice or more a week you'll need a…read moreTd Complete checking account. Savings is for the chumps you better get you an money market account. Or just invest. They also have stander credit cards that help you start off. I remember getting the $300 secured card It will make your credit boom! Hope this review helps the atms are also always updating and 24/7. If you need help Call the call center they are 24/7 aswell.

I've used TD bank for a few years. Can't get a hold to a live person to help me to log into my…read moreonline banking. Every time I call, it's only a answering machine. Even the main number, forget it. Lousy service.

This was the nearest local branch. They closed it along with other local branches. The branch they…read morewere allegedly moving to (5 miles away) is still not open two weeks after this one closed. I highly recommend NOT banking with Citizen's Bank.

Not finding myself near my normal downtown bank a map led me to this little branch just off Marsh…read moreRoad. I found gaining entry a little tricky. I went to a door but it said exit only so I walked to the other side of the building but there was no door there. A man who was leaving said he did the same thing his first time there too. He showed me another door next to the one he came out of. So in essence like some supermarkets, one door in, one door out. Once inside the entrance I was in a tunnel like metal detector that led to yet another door that had a green and red button. The man to tell me what to do had driven away so I pressed the green button but nothing happened. I pushed the large hand bar and finally I was in the bank. I was greeted by an enormous bowl of lollipops. How cute. As I mentioned the bank is small, only two teller windows and some offices in back. Off to the side the doors to the vault and safety deposit boxes were open and I was fascinated by it. I started to take a picture of that but decided it wasn't wise.