Get a family member or friend to get you referred in & become a member!…read more I got a cool $50 to join, via a friend / current member. There are great, low interest rates - no fees and many referral perks. You can tap ATM's 12x/mo without any fees. Only 3 tri- state locations but hardly anyone banks in person anyway any longer. Kelly, who helped me finalize my account, was cute, helpful & friendly. Of course the have their own app.

I don't understand why they need to put a 'hold' on a $500 check... especially since I'm a member…read moreand the check was from a corporation. Aside from that things were ok.

If there is anything I cannot stand, it is receiving an answer of "I don't know" when I ask a…read morequestion. Today, I finally ended the lingering relationship I had with TD Bank. I closed my checking and savings accounts sometime ago and opted for PNC where I always get answers to my questions and am remembered in the two branches I frequent. Today, I ended the affair with TD by closing out my safe deposit box. First, I waited close to 30 minutes to be seen by someone. Then it took another 45 minutes. There was a minor dispute over a second key and I was charged $25 for turning in only one key. When asked if I would be reimbursed if I turned in the second key they allegedly gave me when I opened the box, the girl waiting on me who was probably not old enough to drink, replied she didn't know and it would be up to management and I'd have to deal with it IF I ever returned the second key. Prior to closing my accounts, I waited upward of 10 days for payroll checks to clear into my account. Service was always snotty at best. That place blows. Way to go with killing the Commerce reputation and fond memories I have of quick service and friendly staff.

Went in to cash two checks today. Unfortunately the blonde teller did not feel it necessary to…read moregreet me, ask if I wanted large or small bills or even count the money in front of me. I said thank you multiple times and not one single your welcome or friendly smile was offered. Hopefully she was just having a bad day and does not treat guests like that on a regular basis.

To start off I came in for a issue with my account, after getting off the phone with customer…read moreservice 3 days before the encounter I was told that my account wouldn't get overdrawn if the money was put in that day which is was then upon waking up today my account is overdrawn. Upon entering there was a short old woman who greeted me and tried to help, little did I know she was going to be no help because she was new. She called the manager who had been sitting in her office who had been sitting there playing with her fingers. It took her about 15 minutes to finish playing with her fingers before she came in for nearly 3 minutes of saying there's nothing she can do and left. Upon leaving she was sitting on her phone giggling. Great service at this branch.

Complete amateurs. Screw up constantly. Delayed millions in revenue. Go with a real bank.read more

This is a terrible bank. They rate a solid F in just about every category. Being a small business I…read morecan tell you they have the most unfriendly business policies possible. Example: I want to deposit money into my employee's pnc bank account so they can get paid. Can I? ... NO! I have to be an authorized user on the account! How about making a pnc personal check that comes from my pnc account available the same day? Absolutely not! Even though they can physically see the money in my account and I'm standing right in front of them NO! How about a home equity line of credit on a house that is completely paid worth 100k! Good credit 740+, no debt, good income. Wanted the loan for 25% of the value. DENIED! Reason: we don't like what it's being used for (to start a small business!) How about a simple cash deposit into your account? Well when you give them the cash and they pull it behind that little glass desk of theirs, depending on whether it's a new account or a larger deposit they will hit you with a mountain of paperwork and personal questions. I told them forget it, give me my money back, the teller refuses! She says I have to finish the paperwork despite just having received the money 30 seconds ago! It took 30 mins talking with the district manager on the phone before they were nice enough to let me have my own money back. Icing on the cake: You're fed up and want to leave this awful place. The bank manager prints you out a check with the total withdrawal from your account and closes it. You take the check to your new non-pnc bank to cash it. Just as you are about to deposit it you look down and notice that the pnc bank manager forgot to sign it. You try to hurry back to pnc but they are closed. Better luck next time!

Terrible bank. Look elsewhere. Have had a small business for 10 years. Opened a business account at…read moreColumbia after Republic was bought by Fulton. Due to the Joe who is a complete idiot in Sewell was forced to close it. The guy has no idea what he is doing and is actually a little childlike and thinks everything is funny. Stayed with Fulton they are not great but at least they respect small businesses.

If you like the hometown banking where you're greeted with compassion, professionalism and kindness…read morethen put your money into this bank.

I had an account with First Harvest (CD), after it matured they charged me a monthly inactivty fee…read more I told them that I wished to close my account. Their response was that I could not close and my inactivity fees would to continue to accrue until I paid them. Stay way away.

The lady in the front desk kept me waiting for 30 minutes to take out my withdrawal. However she…read morewas in the computer minding her own business and act like I am invisible. Worst customer service I ever experienced in the Fulton Bank