I've had good experiences here in the past, but my most recent visits were very disappointing. I…read morehad to switch to progressives, which I struggled with, and eventually it turned out I also needed prism correction. The office only covered the cost of one set of replacement lenses, even though the prescription was still incorrect and prisms could have been included from the beginning. When I raised my concerns, their response was: "Maybe Walmart will have cheaper lenses." That was unprofessional and dismissive. I won't be returning.

.just cant say enough about this establishment From.making…read morean appointment on the phone To being greeted and screened. The vibe inside was very chill in a great way So greatful and appreciate the care from the tech.the dr and optometrist. Great personality. Transparency about everything Could not ask for a better experience. If you need eye care this is the place to go

I had my first appointment yesterday with Dr. Krieger and could not have had a better experience!…read moreThe staff was so warm and welcoming! The Technician Kim was super friendly and thoroughly explained every step of the process to me. I had a concern from previous eye care visit at a different practice and she assured me that she would bring my concern to Dr. Krieger and make sure that it was addressed during my visit. Both Kim and Dr. Krieger took the time to explain the images of my eyes from Optos, which helped me to understand my eye anatomy and how it affects my vision. Dr. Krieger had an excellent bedside manner, was very personable and very thorough. She reassured me that the concern another eye doctor had mentioned was not something that I needed to worry about and was able to explain why while showing me diagrams of the eye anatomy. At the end of the visit, Amanda printed out a copy of my glasses prescription and gave it to me without hesitation (something I have had to insist on at other places). She without any pressure offered to help me look at frames. The entire process was seamless and the care was excellent! I cannot recommend McLoughlin Eyecare enough!! I also want to add that I am a school nurse at a local school and McLoughlin eyecare took AMAZING care of one of my kids from school whose family struggles financially. It is very clear that they really care about the community and this is actually what made me decide to switch and go here! I could not be happier that I did! :)

I have a eyeglass benefit from my union. It was time for my wife and I to get new glasses and…read moreafter doing some research we picked McLoughlin Family Eye Care who was in my plan. The staff were wonderful. There was always a friendly welcome. We received our glasses quickly. I had to go back a couple of times for adjustment (I had 3 pair of glasses) and each time I was taken care of right away. I never had to wait more than 5 minutes. Alison was always there when I went in and she was so helpful. I think the best part was she made me feel like she wanted to be sure I was satisfied. She always understood what was needed to be done and was happy to do it. Overall our experience here was outstanding and I do recommend McLoughlin Family Eye Care

While on a road trip, stopped in for assistance with a lost screw from my eye glasses. Had a lovely…read moreconversation with two of the sisters who work here. Their warm welcome and friendly conversation left me feeling like we'd been friends forever, even though we just met. The "lost screw" required some finessing, since the temple fixture was bent and another piece was missing but after a few minutes my glasses were serviceable until I can get back home. If they treat a stranger this way, I can only imagine how much their regular clientele must appreciate them!

This is a very special store with very special people running it. We were in Portsmouth on the…read morefirst day of a recent vacation and my sunglasses lost a screw, making them unwearable. After trying one eyeglass store that couldn't fix them, we stopped into Eye Look Optical and Patty was more than happy to help. Not only did she replace the screw, but she adjusted the frame and cleaned them as well, at no charge. We live on the other side of the country, but this would be my go-to store for all things optical. They have an amazing selection of cool, independent brands and offer amazing expertise. Thanks Patty and team, for welcoming two strangers and treating them like family.

Dr & Vince both are excellent! I truly never thought I'd be able to find progressive lenses that…read morefit comfortably but today I came home with a pair that fit PERFECTLY! Cannot say enough how great they are here. Additionally they're very committed to serving veterans & Vince spent several sessions getting my husbands VA issued frames fitting beautifully. These guys are great!!!

In town visiting my parents and first night there, my glasses got bent a little. Found Whitehouse…read moreand they were so nice and amazing!! Fixed my glasses and even fixed the other side that was loose. I tried to pay, but they insisted it was free of charge! My vision center in Arizona is nowhere near as great as this place is. Definitely check it out!

My whole family has been seeing Dr. Lafreniere for over 10 years. He is kind, patient, and…read moreunderstanding. He has always been wonderful with my kids even when they were little and nervous. His office staff has always been friendly and helpful. I am a contact lens wearer, and he is always up to date on the latest developments and best new lens. He also price matches online which I love because I have the convenience of buying directly from my doctor, and the relief that I'm getting the best prices.

Definitely sub par opticians, there seems to be a problem with opticians in this area…read more They changed my prescription from what Doctor had written and did not tell me. When I put the glasses on I could not walk out because the change knocked off my sense of balance. They also cleaned the glasses with a filthy rag. Mistake was fixed and glasses on second attempt were fine, but why did they change prescription without checking with me or my doctor.

My family has been seeing Dr Pelletier for over 10 years. He is very thorough, kind and helps you…read moreunderstand what you are experiencing. His staff is very knowledgeable and friendly too!!! Highly recommend

Dr. Peletier is one in a million. He actually listens to what you have to say...I was having a…read morereaction to some meds and he called me today and spoke to me about what we should do...He, and his staff are amazing and I so recommend him to take care of your sight.

Let's talk Lasik. Granted, it hasn't even been 48 hours since my surgery, so if my eyes fall out, I…read morepromise I'll update this review. I'm the type of person where if there's even a microscopic chance of disaster, I'm certain it'll happen to me. I prepped myself for this surgery by stumbling around my house blindfolded while asking "Could I live like this?" Even with that answer being a resounding "NO," I decided to finally take the plunge before my 40th birthday. In sum, so far it's one of the best decisions I've ever made, and I strongly regret not doing it a decade ago. The experience at Clear Advantage is streamlined and professional. You quickly feel like you are in great hands and that nothing can go wrong. From the front desk, to the initial assessments with the techs, everyone is extraordinarily friendly while also emanating an air of "chill out dude, we do this all the time." And really, that's all I needed to accept the frightening proposition of lasers slicing my eyes open. The surgery itself is quick and painless. Doctor Peters calmly explains the process, you're in the chair for maybe 10 minutes, and the laser is more fascinating than terrifying. I entered the operation legally blind. Immediately afterwards my vision was still blurry, but much clearer than before. After a 2 hour, Valium-induced nap, I awoke to 20/15 vision. I only had 20/20 with contact lenses. It was a revelation. You must avoid all tv/phone screens during the first day and are on a strict prescription and lubricated eyedrops routine for the next month. It's a nuisance, but easily worth it. I live nearly an hour from Clear Advantage and chose them after a recommendation from my local eye doctor. I strongly feel like they must be the best in the region. Doctor Peters and the entire staff make the process clear, casual and pain-free. It's been nearly 30 years since I've had vision like this without contacts/glasses. Don't make my mistake and rule out this operation from fear.

LASIK. I am writing this review less than 24 hours after my procedure and have already driven to a…read morefollow up appointment sans pain and with 20/15 vision. This is all truly surreal. I was so impressed with the kindness and thoroughness of the process and staff. I initially wanted to get both eyes done but after reviewing one of my eyes they denied it due to some scarring from a previous ulcer. They noted that their practice is conservative with the patients they take and let's be honest, that is EXACTLY what you want when you're going to have a procedure affecting your eyesight. In terms of the procedure I definitely had some nerves but they truly put me at ease with explaining how quick and foolproof the technology is, if your eyes move, the laser moves. How cool? If anyone is on the fence about getting this procedure, I cannot stress enough how incredible Dr. Peters is as well as the whole staff at Clear Advantage. The 1-2 hours of discomfort after the numbing meds wore off is nothing compared to the feeling of waking up being able to see unassisted and without pain. I live a hour away and I am so happy I made the trek to Portsmouth to get this done. 10/10, do it.

Great support staff, competent and caring Optometrist makes for the perfect combinationread more