I've had good experiences here in the past, but my most recent visits were very disappointing. I had to switch to progressives, which I struggled with, and eventually it turned out I also needed prism correction. The office only covered the cost of one set of replacement lenses, even though the prescription was still incorrect and prisms could have been included from the beginning. When I raised my concerns, their response was: "Maybe Walmart will have cheaper lenses." That was unprofessional and dismissive. I won't be returning. read more

.just cant say enough about this establishment From.making an appointment on the phone To being greeted and screened. The vibe inside was very chill in a great way So greatful and appreciate the care from the tech.the dr and optometrist. Great personality. Transparency about everything Could not ask for a better experience. If you need eye care this is the place to go read more

Dr. Rinita is very knowledgeable and thorough, but the overall experience was very expensive, with no prior discussion or explanation of costs. I felt the business was too eager to get my $$ read more

A wonderful experience. I called when I arrived and they were able to take me sooner than my scheduled time. All the staff were pleasant and treated me well. Dr. Amy was AWESOME! She explained things to me as if I were a family member. She didn't speak over my head with medical jargon nor was she dismissive. She also was quite respectful and easy to engage with. For the first time in a long while I have some hope. Thank you Dr. Amy and Harbor Eyecare I highly recommend this place! read more

I came in for a minor nosepad replacement, as mine came undone, and the technician scratched one lens by accident!! However, the management made it right by providing me with a new pair of eyeglasses and lens, and shipped it to me in my hometown a week later! And since my frames were expensive, they didn't complain at all when I selected a similarly lightweight and expensive frame from their inventory. When I took them to my local optometrists for adjustment, they marveled at the quality of service Harbor Eye provided, which they attested was extremely unusual!!! Kudos to Harbor Eyecare!!! read more

I went in, got my eyes checked, ordered lenses, picked out a frame, and felt way more confident about it than on any of my previous trips to one of those "glasses in an hour" places. I've been wearing glasses since I was six, so I've become familiar with the difference between people who know what they're doing and people who don't. These people know what they're doing. They have several Optometrists and while they're probably all good, the only one I talked to was Sarah Hudson and I'd go back to her again. read more

It was a couple years since I went to my last eye exam and wanted to try a different place. I saw Rinita Trahan she was not only informative, but she truly cares about her clients. I highly recommend seeing them. The staff was very nice as well. read more

This is the nicest, kindest most professional optometrist office I've ever been to. I brought my mom here for an eye exam and cataract check up. She had unintentionally canceled her appointment the night before and when we showed up, the staff bent over backwards to fit us in. They were extremely kind and did not make us feel guilty over the mix up. Everyone, from Tristin at the front desk to Dr Hudson, was very patient, professional and kind. I felt like we were very well taken care of, none of the staff was pushy (for some reason pushy seems to becoming the norm at optometrists' offices these days) and the eye evaluation we received was objective, thorough and right on target. Definitely tops in their field. Thanks so much! read more

Awesome care! I was traveling and on vacation in NH and developed an eye issue. I knew it was serious enough to require attention and reading reviews on Yelp decided to contact the Harbor Eyecare Center. The were able to quickly get me in to see Dr. Rinita. She was very professional, thorough and knowledgeable and quick to diagnose my issue and provide the care I needed. The staff at this centre are amazing! Very friendly and professional. Upon returning to Canada, my optometrist contacted me to see how I was doing and set up a follow up examination. She said the report she received by email from Dr. Rinita was amazing as it was very clear, detailed and timely. Thank you Dr. Rinita and the staff at the Harbor Eyecare Clinic for your kind and professional care! read more

I have been a patient at the is practice for over 10 years. I am always impressed at their care, flexibility and competence. They continue to grow and still serve each customer like their top customer. I never have to wait and I always feel that I am getting the best care. Dr. Amy rocks!!! Check them out and you will see!! Literally! read more

Anyone who is looking for an eye doctor, I'm fully recommending Dr. Rinita at Harbor Eyecare Center in Portsmouth! I have had glasses since I was in first grade and contacts since I was a teen and in those years I have NEVER felt like I was fully educated on my eyes and all the issues I have. In just one appointment with her I have felt so much relief about my eye health. I always worry about them. While looking at the health of them, she went over EVERYTHING with me. Like, everything! My biggest fear is being blind (since I already pretty much am) and she even gave me tips for as I get older and what to expect. I wanted to hug her!! Please go see her if you need an eye doctor! I CANNOT speak more highly about her! So much patience and so sweet! And thank you Hayley for being an amazing technician!! read more

I've been to many Eyecare centers throughout the country - from Washington DC, Miami Florida to New England. Harbor Eyecare Center is easily the most pleasant experience I've ever had when seeking care for eye health. I hadn't received an eye exam in about 4 years, and the care I received was excellent, from intake to check-out. The front-desk receptionist was personable, super helpful, and knowledgeable. The initial technician who did the "air" eye test along with other photographing of the eye was fantastic. And then came Dr. Rinita Trahan who was hands down the best optometrist I've ever seen. Her level of thoroughness in explaining my specific eyesight was extraordinary. She was so patient, so informative, and gave really excellent healthy recommendations on how to care for eye-health as one ages. I had never seen such an adept command of optometry before, and felt as if I understood the nuances of the eye and optic nerve in a much more enlightened way after seeing her. 5 stars. read more

Cannot say enough good things about the customer service at Harbor Eyecare. I was in town for a wedding and was in a bind--my contacts were in my checked bag that the airline lost, and the glasses I had were super old and essentially worthless. I walked in about an hour and a half before they closed for the day, but instead of telling they random guy that just walked in without an appointment to get lost, they did everything they could to help me out. They went the extra mile to help me out, and I am incredibly grateful. If you're looking for an optometrist you can do no better than this place. It is absolutely top notch. read more

I don't have glasses. I had never been to an eye doctor, but my daughter needs them. Dr. Rinita blew me away! She was kind, patient, thorough and able to tell not only me but also my 5 yo what was going on. Whomever helped my daughter pick out her frames was also incredibly kind. Met and exceeded my expectations! read more

I really love how technologically savvy this place is. Everything is easy - reminder calls/texts, they are always on time or within a few minutes of your appointment. Dr. Hudson is very thorough and easy to talk to. Everyone from the receptionists to the dr's and opticians are really great. Easy place to get to and park too! read more

Good staff but I've been waiting for more 30 minutes already!!! I hope they value the customers' time too! One star cause time is important to us too! I wish I was told how long was the wait! read more

Very friendly and attentive service. Fixed broken glasses, of my own fault multiple times with a smile. Would highly recommend.

Dr. Amy has been my eye doctor for a few years. She is always very thorough and knowledgeable and explains things really well. She makes me feel completely comfortable. The office staff are always courteous, helpful and friendly. I have been to other eye doctors in the area but will continue to go to Harbor Eye Care. read more

Very nice! They made the eye exam and purchase of my new glasses super easy. The fitting was great, and I really like the look of them. Easy to get to location, and parking was readily available. read more

Absolutely ludicrous customer service by the office manager Debbie. Rude and condescending. Wouldn't schedule an apt for my 11 year old because she missed one apt 4 years ago in 2014. Obviously they do not care about the health of children. I would NEVER take a child here !! read more

I would highly recommend Harbor Eye care Center. I was stuck without a eye doctor after 22 years of seeing the same doctor because they didn't take my insurance anymore. It happened at the worst time, a time when I was having eye issues. Even more challenging when I struggle with going to the doctors in general, especially new ones. It took me a few calls to find a place that worked for my insurance and finding a dr. to meet my needs. I feel more comfortable with this dr. than the dr I have been seeing since I was a kid. That says a lot coming from me. I seem to do well with Dr. Hudson. read more

I had a A+ experience at Harbor Eyecare. Loved completing the intake paperwork online! Got scheduled quickly and felt throughout the appointment that my vision problems were their problems to resolve, not mine. All of this, including ease of parking in downtown Portsmouth, a rare thing. In contrast, a prior eye care provider of mine offered me an end of June opening when I called on May 1st to schedule a consult. Last Fall when I called this same provider to get an urgent apt because I had a contact stuck in the back of my eyelid causing not only discomfort but damage to my eye, they responded with "Maybe we can get you in at the end of the day tomorrow". Ouch. I had that problem (prior to knowing about Harbor Eyecare) taken care of as a drop in at the Walmart vision center. I agree with prior reviewers - if you are looking for an optometrist you can't do better than Habor Eyecare. read more

Dr. Hudson and the whole staff are the best in customer service that I have ever seen. They are friendly, helpful, and knowledgeable and go above and beyond to take care of you. I drive over an hour to get there, but would never think of going anywhere else for my eye exam, my glasses, or my contacts. They are simply the best. read more

I've been going to Harbor Eye Care for about 3 years now, and I could not be happier with this practice. Dr. Hudson is very thorough and knowledgable, and her staff is as well. They always work with me to get the most out of my insurance benefits and send my contact orders directly to my house within a few days. Last time I went, they adjusted glasses that I hadn't even bought from them to make them more comfortable. I wouldn't go anywhere else for my eye care, and I highly recommend this office. read more

Very enjoyable and professional environment from start to finish. Prompt, friendly, knowledgeable and thorough. Have gone to Harbor Eyecare for myself (Dr. Hudson) and my daughter (Dr. Pruszenski) -- both excellent. read more

My Silhouette frame broke and I was worried that I would be able to find a replacement as C and I travel around the east coast. My vision is rather bad, so eyeglasses are essential. Fortunately, Harbor Eyecare Center sells Silhouette eyeglasses and replaced the broken arm with a temporary. Immediate service and smiles. What more can you ask for. Thank you Harbor Eyecare Center! read more

They were very friendly at first. I started to make eye appointments the beginning of July because I was having a lot of pain and blurriness in my left eye. I was also put on a couple of cancellation lists too. I did see the first doctor that had a cancellation. Luckily I just need glasses and no big issues. My first pair and I didn't find anything that was just right for me. So I have been shopping around. I have been to 5 other places besides where I had my eyes checked. When Harbor Eye found out I didn't have my exam there they told me they wouldn't sell me glasses. Well I thought cash was cash, but if they don't want mine, that's just fine with me. If they were in my shoes, and they didn't like the glasses available at one place, I'm sure they would shop around until they found what they were looking for. The other places were also aware that I already had my eyes checked elsewhere. read more

wonderful eye care. my two young children race to be first to see dr amy. kind, caring, funny- has the most amazing way with children. office is wonderful, easy to find- great parking. thank you harbor eye care! read more

Dr. Amy was amazing with my 3 year old son. He has sensory and social issues when dealing with new people. Dr. Amy made my son feel very safe and comfortable. We highly recommend this agency for young children especially those with social and sensory issues. read more

Tech was not-so-nice! She seemed aggravated and rushed me when performing their slew of vision tests (none of which I could get the results - unless I paid- waste of my time!). I wasn't fast enough for her, I guess. Not very kind at all! Then Optometrist treated me like a number. No personality. Just going through the motion. There are much better, more personable offices out there. Don't go around there at lunch time I guess- they might be too hungry and extremely irritable. read more

When I first went in with my son who is 3 for his eye exam the staff answered my questions explained to me how to fill out the paper work. then the doctor was wonderful sarah hudson got him in right away sooner then his appt. and was friendly with him and made everything seem fun for him once she was done she explained to me what exactly was wrong with him and then we schedule a appt. for 1 year from now. the best experience at a eye doctors and he loved it that's all he talked about I really recommend Harbor Eye Care. read more

I got contact lenses and had problems with glaring and red eyes and was told it could not be the contact lenses. I saw Dr. Hudson 3 times and she told me I had allergies and gave me expensive prescriptions. Finally I went to a real eye doctor and found out I have damage to my corneas and have had several strong dowses of steroids. Still I don't even know if this condition will heal. I feel like a victim spending all that money and believing her after going there so many times, any idiot would have stopped after the 1st or 2nd visit read more