I tried calling another dermatology group but couldn't get through. I call Franklin dermatology and got through right away. I had a spot where I was concerned about. They got me in two days later. I was back in an exam room within 5 minutes of walking in the door. Connor and Dr. Navarro were amazing and took great care of me. The whole appointment took 30 minutes. I highly recommend them. read more

Franklin Dermatology is a long time provider and staple in the Nashville community for all things Dermatology...and they are apparently pretty good at what they do based off all the accolades and awards visible through out the waiting room and office. I recently had my first visit with Dr. Starnes and it was a great experience. She was very kind, knowledgeable and easy to talk to. All the staff that I encountered from check in to check out were friendly and professional. The office itself is spacious, clean and buzzing with activity. Overall, the visit was great. Happy to say that Franklin Dermatology is my go-to provider now! read more

Franklin Dermatology Group - Dermatologists Near Me - Franklin, Tennessee

Upon calling the office I was immediately scheduled for a concerning spot on my face. Sure enough it was pre cancerous but they also found another spot which needed a biopsy and turned out to be something needing removal. They worked fast and professionally. I always felt important to them not just a number and it's so important when you're dealing with such vitally important issues. Love them!!! read more

Dr Stebbins and MOH'S team are outstanding!! Dr Stebbins has done major Moh's surgery on both sides of my nose and his work is outstanding. He is compassionate and extremely patient. His staff is friendly, professional and kind. I won't go anywhere else! read more

Service was fine but billing was awful. Got a bill a couple of months ago saying I owed $136. Got another bill a couple of weeks later saying I had a $50 credit balance. Got another bill saying I owed $156 dollars. Decided to wait a while to pay since I might get another bill for a different amount. Shortly thereafter got a notice that my account was out to a collection agency. Having been in the credit industry for 50+ years I found this process unacceptable. I have paid the bill today trusting that I won't receive yet another billing. I will not be going back to Franklin Dermatology for any reason in the future. Richard Morris 615-482-0134 read more

I was referred here after an extreme hives flare that left my usual doctors baffled. I had an excellent experience with Dr. Navarro and her team of NPs. Everyone was extremely considerate, including check-in. (FYI: you get an awesome bag of skincare samples if you want them during check-in. Highly recommend you get the freebies bag if offered by the staff!) They even have decent wifi in the waiting room. I only waited 5 minutes or so before asked to head into an exam room both times I went - definitely ideal. The staff uses iPads with keyboard attachments which seems like an effective way to take notes on the fly. I saw the doctor almost immediately both times. She was amazing and took my concerns seriously (more than I can say for many previous visits at other establishments). In addition to a skin biopsy, she asked me in detail about history and other details. I was prescribed medication that arrived promptly at the pharmacy. Within a few days of taking the medication as prescribed for my skin, symptoms eased considerably and I had my quality of life back again. She also made time for a follow-up during a very busy holiday period. While this location is definitely out of the way for me, I will keep Franklin Dermatology Group on as my go-to dermatologist group due to the high quality patient care and ease of visits. Their parking is great: private lot with plenty of spaces. Be sure to check their office hours for appointment times. read more

Dr Broussard is great but she was unavailable and I had to see Dr Starnes. Starnes was late, no bedside manner and I just got botox. After my appointment I had a drooping eyebrow. They lost a long time patient due to her. read more

This clinic is well run and managed and staff are always cheerful and professional. Despite a packed schedule, the providers do run pretty close to on time. read more

Franklin Dermatology Group staff and Dr. Vineet Mishra are both polite and professional, allowing my experience to be one of complete relaxation and resolve. I am a Soldier with over 30 years of service. My skin has been through a great deal. I am overjoyed that my needs are being met through this amazing team! I highly recommend the Franklin Dermatology Group for all of your dermatology needs! read more

They do not allow appt times for urgent matters. Another doctor (apparently a good friend of one of the docs) told us to call to be seen. My son has a medical condition and meds were causing side effects relative to his skin. There were no appts available for the summer vacation. I was told thank you for calling, have a nice day when I said he'd be out of state at school by then. I couldn't believe they don't see urgent matters in an appropriate wait time. i should be happy to learn this before comfortably getting established as a patient. read more

Do not recommend... not flexible for a person that's on call.... if you reschedule in less than 48 hrs they charge $50..... just know that going in. I won't be returning. And I have top of the line insurance. read more

No reasonable resolution for a missed appointment. Was charged a fee, tried to resolve, the billing department would rather collect the missed appointment fee than to keep my family's business. I had been with this practice for 25+ and my whole family had been been going there for the past 5 or so years. However, since they'd rather collect a small fee for an appointment that was missed, my family and I will not be back again. The lady I spoke with in Billing was augmentative and did not care about a 25+ year family relationship. So they'll get their precious $50 fee and will miss future income over from family over this misunderstanding and lack of customer service. read more

I recently visited Franklin Dermatology for a growth I needed removed. My wife called the day before and I was seen and treated the next day. NP Emily Stewart did my procedure and she went above and beyond to make me feel comfortable. When the procedure was over she noticed I was a little pale and had the staff bring me something to drink. She took the time since I had just moved here we talked about the area, schools, family etc. I felt more like a friend and patient rather than just another person and a number. Anytime I have another issue I will always return to Franklin Dermatology and I will always ask to be seen by NP Emily Stewart. She really made a nervous procedure (for me) go as flawless as possible. read more

Franklin Dermatology was very thorough in their examination. My husband and I received excellent service and will continue our relationship with them! read more

I was an established patient here. I lost my job and had state insurance for a very brief period. I had an urgent need to be seen for suspected shingles (later confirmed). My NP Emily (who is wonderful) wasn't available, so I saw Dr. Eva Parker. I was in pain and a bit concerned (I had never had shingles), but Dr. Parker was condescending and even stated (in front of her nurse and NP) that had she known I had state insurance, she never would have let them schedule me. I am still a bit perplexed by the whole ordeal as I paid my bill in full upon checkout. I sure hope she doesn't fall on hard times and have someone treat her that way! I have good insurance now but I will be changing derms! read more

I had a terrible experience at this office and won't ever return. Their staff is rude, unprofessional, and their customer service is pitiful. It is so unfortunate since I was happy with the care from their providers. There are a lot of other great dermatologists in the area. I highly recommend you go anywhere but here. read more

Dr Parker is excellent - professional and personable. I take one star away for longer wait time.

This was probably the best I've seen a medical office ran. Normally, in any other office, you have to wait forever for the doctor to administer to you. That wasn't the case here. Dr. Broussard was amazing. She and her assistant didn't waste any time. Though they had to perform two procedures on me, they did an excellent job in a very timely manner. read more

Very clean and professional facility. Dr. Parker was very attentive and concerned with every item I brought up. Listened to everything I said. Never felt like I was being rushed out so they could get to the next patient. I was seen at my appointment time and did not have to wait. Only drawback is that they book out close to a year. But, it's worth waiting for for your yearly checkup. read more

I absolutely loved my experience here. Franklin Derm wasn't my first choice but no one else could get me in as soon as I needed. They were timely, kind, professional, made me feel comfortable. I am grateful no one else could get me in. They will definitely be my go-to for Dermatology needs! read more

Extremely slow and unprofessional. I waited for over 90 minutes to be seen. I do not recommend this physician office. Terrible experience.

Wait time for appointments is extremely horrible. You have to wait months for new patient appointment with doctors while they push you off on NP. However, if you want Botox or other cosmetic procedure, they will fit you right in because those are their money makers. If you are looking for a dermatologist who cares about your skin and not cosmetic procedures, look elsewhere. Would not recommend this office! read more

I would highly recommend this office to anyone!! I had the best experience. The staff is amazing and very friendly. They didn't feel they were the best office for my procedure so my N.P. Emily Stewart went above and beyond to get me taken care of with a new Dr. and appointment! I will definitely be returning to this office for any future dermatology needs. read more

I've been seeing Franklin Dermatology's aesthetician, Sunny, for over 5 years and the group of doctors for over 15 years for my skincare needs. Even though I've moved and the drive is longer now, I wouldn't consider changing to another aesthetician. I religiously visit for microdermabrasion and peels. They are reasonably priced and complete the services quickly in a friendly, relaxing environment. And if you're smart, you'll buy gift cards in December for yourself when you can get a great discount to use throughout the year. read more

Even though I had I wait 30 minutes in the lobby, I did not mind at all. The appointment ahead of me needed attention that was a very severe case. It made me feel good knowing the doctors really care about their patients! The doctors and nurses are awesome!! read more

I recently needed help after having a terrible allergic reaction to something (we're still not exactly sure what caused it). The front office staff gave me an immediate appointment and I waited less than 5 minutes so see the doctor. I was given such wonderful care. The entire staff came together and over the next few days called to check up on me, followed up with the meds they gave me and they saw me again that week to make sure the reaction had stopped. I was so very grateful for all that they did for me. I cannot imagine that they could have done anything more. This group is extremely professional and caring. I was in fully capable hands from the very moment I called--starting with the receptionists, and then the assistants and then with the doctors. Truly, this practice has such an amazing group of people. read more