The first thing I noticed was the seat-yourself option. I like this because it makes it easy to choose where to sit. The second thing is the friendly dinner atmosphere and ambiance. In addition, the price was great, and the food was even better. To sum it all up, it's a family-friendly dinner with reasonable prices. read more

Franklin's Restaurant - American Near Me - Washington, Missouri

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Great Portion Sizes, Food is Delicious I will definitely return in the future. Staff is also very on top of things and friendly. read more

Franklin's Restaurant - Country Omelette - American Near Me - Washington, Missouri

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this place was disgusting. My scrambled eggs were too wet and cold, the bacon tasted like it had been fried in a pan with other stuff, you could not cut the pancakes with a fork you had to saw them in half with a knife hard and rubbery. The waitress and host were sneezing and coughing. I complained to the chef and said I wasn't paying and he said "fine don't waste my time" read more

Great Food... Excellent Service ... Definitely try if your in Washington, MO...US 100W...

Extremely clean and friendly environment. The staff is always polite. The food is always good when my family visits, which is good since we have a dairy allergy in the family. If there is a problem with the food, the staff makes sure to fix it. We've never had a bad experience at this restaurant, which is why it's one of the best restaurants to dine in at Washington. Good for a small group or family gathering. read more

Decided to try this place, though it had mixed reviews. It was mid afternoon and I was in the mood for breakfast, and they serve breakfast anytime. We seated ourselves per the sign, and were promptly waited on. Our server was friendly and attentive, and food came out quickly. My omelette was good and plentiful. It would have been better with real cheese...it tasted like cheese wiz. My friend tried the Popeye omelette with spinach, bacon, and swiss and thought it was delicious. I did notice that they had a great kid's menu, so I'll probably take the grandkids there sometime. Overall, a good experience with good food, service, and prices. I would give 3 1/2 stars if I could, but will default to a 4. read more

Franklin's Restaurant - Denver omelette with hash browns. - American Near Me - Washington, Missouri

Do not eat at this place, not if you value your health. The customer service is terrible. It took over 30 minutes to get waited on. Another 30 minutes to get the food my family ordered. Then we find hair in our food. When we had the owner come out to show him the hair in our food he started yelling at us like it was our fault. Then upon informing the owner we would not be coming back the waitress and the owner started yelling at us don't come back. So who knows what else was in the food. read more

Dirty dining room. Your feet are in food on the floor at your table. Please sweep when you pick up the tip.

Very disappointed, chicken tasted like it was prepared the day before, small portions, I cannot and will not recommend this place to anyone !!! read more

Franklin's Restaurant - fried chicken, green beans, and gravy - American Near Me - Washington, Missouri

The last time I was in this place it was a Captain D's. Very different now! I had the french toast platter. Eggs were fresh! I could have used some hash browns or breakfast potatoes to go with it. They were a bit busy on a Friday morning and it took longer than expected to get our food. Felt like a lot of regulars there to get their coffee! read more

Franklin's Restaurant - a plate of breakfast food - American Near Me - Washington, Missouri

Amazing, fresh, delicious, and fast service! Would definitely eat here all the time if I lived closer! read more

Have eaten here since the opening. Great food, outstanding staff. Ownership is totally class A. The food is outstanding and served hot. Not related to ownership, but would be proud to be. We eat there on an almost daily basis. If any place in this town deserves a 6 rating it is Franklins. Star rating +5+ read more

First timer here. We got country fried steak and eggs, fried chicken dinner, and a gyro salad. All were delicious! Definitely will be going back. read more

The place was absolutely filthy. We sat down at a table and soon realized just how disgusting this place actually was. Grease and dirt all over the walls and everywhere. I have no idea whether the food is good or not because we walked out. I refuse to eat anywhere that is filthy. read more

This was one of the worst restaurants we have EVER tried to eat at. I wish I could give it a NEGATIVE 10. The owner was too busy talking about and making fun of customers with the servers, the place was filthy and comely disorganized as well. This was BEFORE the Covid outbreak. We decided not to eat ther because after sitting there for 20 minutes and seeing so many people upset about their orders, or lack of receiving them for over a half hour. The way the female owner was talking down to and disrespecting the customers was reasone enough to want to leave. It became VERY uncomfortable as a waitress started screaming at a customer. When we told the owner we were going to leave and i would pay for our drinks, she took my debit card and refused to give it back until I gave her a reason why we wanted to leave. She then called a man from the back to come up and confront me as well as the customer that was being yelled at by the waitress. It took me almost 5 minutes to get my card back, I had to threaten to call the cops. BEWARE ALL read more

Have been there a few times and the food is always great and service is perfect until this past Friday 8/21/20. Ordered $50+ dollars in carry out and got home and unpacked and no pieces of pie that we paid for. So I called back and the girl on phone tells me she put them in my bag, I disagree and she puts manager on phone. He was one of the rudest people I have ever encountered. Basically calling me a liar and saying he saw them out in the bag. Well the may have been out into a bag but it wasn't one I was given. Very argumentative he was and I will never go back there which really sucks becaus the food is so good. I have better things to do then be accused of trying to steal 2 pieces of pie!!!!!! read more

The staff was nice. Ordered spaghetti and meatballs. Tasted like everything came out of a box/frozen/Can. Took 2 bites and left. Tasted awful. Someone wrote on here that this is how a country restaurant is. And having lived here my whole life I can say that there are so many good homemade from scratch country restaurants that it just isn't true. Pretty lazy cooking. read more

Shrimp Alfredo wasn't too bad it was good I thought the desserts was going to be home and I have banana pie and it was frozen pie this by looking at it and my meal came with salad it was not bad read more

Franklin's Restaurant - a plate of pasta with shrimp - American Near Me - Washington, Missouri

Wonderful place to eat..... enjoyed the Gyro sandwich....very friendly people...they serve breakfast all day ... open @ 6am

The service has been consistently great every time we've gone! We've tried a lot of items on the regular and breakfast menus and they were all great as well. The fried chicken, reuben, onion rings, potato skins, gyro, and everything on the breakfast was great! The big breakfast was a favorite, and the pancakes and french toast were really good too. On top of all of this, everything is really well priced. We had a table of 6 for breakfast and it was only $45, with drinks and all of our entrees, and we were all stuffed by the end of our meal. Thank you! read more

This is by far my mothers favorite restaurant, I really enjoyed everything they served for lunch and dinner. I have not had the Breakfast but I heard it is delicious as well. The staff is great so friendly, I hope you give them a try and you enjoy the food as much as I do. read more

We went for the first time last night. Turns out Fridays are all you can eat Fish nights. Their beef barley soup was yummy. Their fried fish was fresh! Their breading was super salty which is not really my preference. The service was above good. Our server was attentive and just as sweet as could be. We highly recommend it. read more

Franklin's Restaurant - Fried cod in all you can eat fish night. - American Near Me - Washington, Missouri

This is comfort food from scratch. I have been here several times and have enjoyed each meal and had nothing but the most friendly and efficient service. read more

I would not recommend this restaurant. My husband and I have eaten here several times with no issues, until today. I ordered the western breakfast skillet with eggs over med. When I got my meal, the eggs were over cooked, the hash browns were barely cooked and there were only a few pieces of finely chopped ham. It wasn't up to par and I brought this to the servers attention. I'm not a hard person to please and I don't usually complain. She did not offer to make it right, bring me any extra ham, remake the meal or anything. As a matter of fact I was told I have to pay for it, and not to ever come back. What? We weren't loud, rude, or disrespectful. She talked to the boss who said not to come back. I told her I would be happy to pay for the toast and coffee that I consumed, but they were very rude to us. All it would have taken to make me happy would have been an offer to make it right. I have never been treated this way in an establishment! We are in our 60's and so amazed at how badly we were treated. They did take my meal off the bill as we were leaving, but we were told to that we were banned from their restaurant. You better not complain about anything if you eat here! Wow. read more

Very disappointing. The sign says seat yourself. Then you wait and wait for sometime to bring menus. Someone different takes your order. The food arrives cold and no one follows up on things. No one ever brought the check. I stopped the Oregon that brought our food. Her response was, "it's up there. " When I got to the register to pay, I was asked for my check. Will never go back. read more

they allowed a waitress too disrespect my mother on 5/23 ... the waitress poured coffee on the table and never cleaned it up .. no napkins .. never came back too check the table ... i have been going there since they opened ... i will NOT. go back if that waitress is allowed to work there any further ... read more

I like the chicken & fish, three weeks ago I called in a order of chicken to go & went & it was ready for me. Two weeks ago I called in two orders of fish to go & when I got to Franklins the order was not ready & the waitress told me they don't do call in orders over the phone because there is to many things to go with it. My husband had a leg amputated recently so I get food to go for him. I guess if I don't feel like standing there to get an order to go from now on I will get fish from Millers Grill or Colton's, it's always waiting for me. If I have time to sit down I may return to Franklins. Why can you do a call in order one week but not the next & why didn't the waitress tell me that & saved me a trip. read more

Sunday morning, I get it, you are "busy." Sat down and the waitress came quick and took our order. Food came out super fast and it was good. And then we sat there. And we sat there. And we sat there. And I even made eye contact with all of the waitresses throughout this whole process. Never asked if the food was good or if we needed refills. Finally after waiting for a solid 20 minutes (after we had finished eating) we got up and went to the counter to pay. Funny thing is, no one behind the counter said "one second we will be right with you" or acknowledge our existence. It was just really rude and we were forgotten about or they just didn't care. Won't be going back... read more

I'm happy to say that I enjoyed my meal here! Make no mistake, this is a country restaurant. I mean, the kind of place you might find on the side of the road in a small dusty town, mom & kids working the front, dad cooking up grandma's recipes in back. I don't think that's actually what was going on, but it sure felt like it. We ordered fried cauliflower as an app. I'm not 100%, but I think the breaded cauliflower probably came out of a frozen box. But I didn't care, because it was pretty good. The ranch dip is supposed to be homemade, I believe. I suspect it was the kind of homemade in which we take the ingredients out of the box/bottle & mix together. Again, I didn't care, because it was pretty darn good. (My grandma made this fabulous Hidden Valley Ranch Dip from a packet, some mayo, & some cottage cheese. That qualified as homemade in her eyes, & none of us kids were gonna haggle over the finer points with her. We ate it & we loved it. This restaurant's dip, while a different recipe, had a similar HVRD packet flavor.) My husband also had a side salad, with ranch dressing (tasted like the dip). The salad was cool & crisp & delicious. I had a french dip sandwich with fries, my husband had country fried steak, fries, & green beans. My french dip: the bread was cut from a french bread loaf, it was not toasted. I was concerned about this initially since it's pretty much a given that it should be toasted. But to my pleasure, while it was soft, it never got soggy. Unless I dipped it in the Au jus, which was perfect. I have had a lot of trouble finding a good Au jus. Usually it's either too watered down, or too salty, or obviously NOT true Au jus but something made from an onion soup mix. I usually give up & abandon the Au jus. I can't say for sure whether Franklin's was the real thing, but if it was made separately, they did a dang fine job of doing it! They did not ask if I wanted Swiss cheese on it, but after I ate the first half, I asked the waitress & she quickly ran back & brought me a good sized piece, which tasted great. To my surprise, I realized I could eat it with or without & still love it. The meat was tender & juicy. Our fries were steak fries, & again, I suspect they were from a frozen box. But they were done perfectly. I was so pleased that they didn't salt them (I hate it when restaurants over salt/season the fries). I was able to salt them to my own taste, and they were fresh enough that the salt stuck to 'em! You know what I mean. My husband's country fried steak was tasty. He skipped the gravy, because we weren't sure what kind of gravy it was (dietary restrictions). Also, his green beans were a bit cool. But we were happy that they were simple green beans & nothing else. Also, worth mentioning: their fountain sodas were perfect. Often we find that a restaurant will chintz out & use too much carbonation to save on the cost of the syrup. Not Franklin's! While I suspect a few of the things we ate were from frozen boxes, they were still prepared very well, & I won't knock them for it because you're not gonna get fresh, truly homemade everything, for these kinds of prices. I will be eating there again. read more

Used to be our "go-to" spot for breakfast, especially when the weather was just right for the scooters. We will NEVER go there again. When we politely complained about cold, hard toast, we were told that the toast was always cold. Huh? Then all the times we received warm toast, it was wrong? Then, we were told the toast is free so we would not be getting either a reduction on our bill nor replacement toast. Once we asked about the delay in our order and, again we were told it always takes long time to get breakfast. They need to work on their customer experience. The management is beyond rude. read more

years ago i wrote a review for another site and hammered the place because they had a waitress who was Satan incarnate...the girl was horrible and needed to be fired. Since that time, the waitresses, albeit sometimes a bit slow, are good and the all you can eat fish (walleye and cod in particular) is acceptable and actually a good deal for the price...its my go to place on fridays about 2 times a month...barley soup is a favorite and while most everything is packaged/canned food, its a good deal if you just wanna eat some fish and not pay a fortune...having gotten rid of the waitress from hell, it has gone from a single star to 4... read more

We love going here for breakfast. It's nicely decorated with local artwork and the wait staff is fast and friendly. They use real butter, cheddar cheese and half and half, no scary hydrogenated stuff here! The vegetable skillet is my favorite and I can never finish it, so it's a good value. The chef always adds an extra egg to the egg dishes. I'm looking forward to coming for lunch some time for some Greek food. read more

Im sure the food is good. Hostess was friendly and brought drinks quickly. Watch the rest of the staff hang out behind the counter but never came to our table to take the order. Waited 20 minutes and left. read more

Lunch and dinner menus were fantastic. 5 stars all the way. Amazing pie (bonus star for that). Friendly staff, average decor. Why then 4 stars? Went in for breakfast. Only 3 stars for that. Wasn't a fan is all. I'll be going back for non breakfast items though. You may enjoy it, I'm notoriously discerning read more

This is by far the best place to eat in Washington if you like some good ol home cooked food. This is a hidden gem that not many people know about. Great service and a welcoming atmosphere. My favorite so far is the all you can eat fish night and chicken fried steak meal. A must go. read more

Great food and service. Traditional food at a reasonable price. The bell pepper soup is my favorite.

Awful food, didn't eat hardly any of it, because it was so hasty and greasy. They wouldn't even comp part of it. They treated us like we were in the wrong. Will never eat there again. read more

Very affordable friendly staff. Has a wide variety of courses to choose from.

The food here was awful. I told them I was not satisfied and they told me they wouldn't do anything because I didn't order exactly like the menu had! As a cook, you should be able to handle a little change since it wasn't that much. They said it was my fault and they would not comp my meal. They lack customer service! If they would have just admitted they did not prepare it correctly, I would not be on here doing a review. In fact, I am one to give second chances and I probably would have gone back if they would have comped my meal! read more

As I read the comments I come across those that say this restaurant is fantastic and those that say the exact opposite. For those of you who say it is fantastic, I would love to know the explanation. I worked here when it first opened for a while and to put it simple, it's a hell hole. 100% of the food you are eating comes from boxes, tubes, and cans. Even the "homemade" bread comes from Walmart. It is packaged in plastic wrap and if it looks like it hasn't been opened, the servers are trained to put it back into a basket and serve it to the next round of customers. There's a 75% chance the bread you are eating has been at another table before. The ice in your drinks are transferred from the ice machine to the soda machine by the same buckets used to defrost the meat such as the chicken and frog legs. (No-they are not properly cleaned out). Similar to this, the hash browns you are eating are cut up and placed in the SAME black bins dirty dishes are put in before they bring them to the dish washer. (Don't worry-they're just rinsed out before.) As several reviews have stated, if you find a hair or bug in your food the manager will tell you you're the one that put it in there, make you pay for it, and yell at you to leave and never come back. There was a time the fridge with all the dressings and milk was left open the whole night and when we came back the next day, everything was warm and soiled. The manager told us to close it and use everything in there. When you are told there is no manger, that is a lie because the managers are the cooks- one of them is there at all times. There are plenty more stories and circumstances that should not be happening in a restaurant. Someone must be very close to the health inspector in there because in my books, none of this would pass. My recommendation- don't eat here unless you're willing to pay for reused food flavored with hair and bugs. read more