The REI folks were very helpful and friendly. The lady on the floor and the cashier made my…read moreshopping easy.

Shout out to Mario (Store Manager) and Maci at REI Santa Barbara--both were so kind, professional,…read moreand patient today (Sunday). They worked hard to help me solve a tricky issue and made it easy. Great store, great selection, and even better customer service. Highly recommend!

I've been skiing for 60 years, so when I brought in my daughter's skis and bindings to be checked,…read moreWyatt taught me more about DiN settings and release torque than anyone that young has a right to know ;-) He could not have been more helpful and informative about my daughter's skis boots and bindings. I wish I had bought all those items from Mountain Air and usually do, but this was a purchase at Mammoth and yet Wyatt treated us like we purchased our gear there. His serious advice helped us with maintaining her gear and testing bindings for safety for next season. Go there! He explained

I am not THE most adventurous man but I do own and 2 ride Santa Cruz mountain bikes, have owned a…read moreSubaru outback and used to have a cabin in Tahoe. I am now just some dad and a tech worker. This store could not be more targeted to my demographic. We make enough money to buy what we want and this store has the best items. Thule racks, Patagonia, Vuori, etc. Knives, axes, jackets, ski boots, flasks. Everything every man could ever want. I bought a Patagonia jacket and some stuff for my son. My kids, my wife, even my 80 year old parents spent 30 minutes and $300+ dollars in here. It's a fantastic store. It's a bit of an interesting location being next to the beach but if I lived in Santa Barbara I'd be here once a month. Most Staff were friendly, some were young and not too social but helpful. Come here. Love here.

When you walk into a Big 5 store, you are welcomed warmly. Not here. Not a word. We were able to…read morefind what we were looking for on our own. The prices were good. When we went to check out, our coupon was rejected by the rude cashier. When I questioned her, she looked at it again and reluctantly gave us the discount. We didn't feel good about our shopping experience. We will continue to shop at our local Big 5 for the great deals, but not this location.

Fresh, local, and done right…read more BiBiJi is one of the best spots on State Street, hands down. They source ingredients from the local farmers market, and you can truly taste the difference -- everything is incredibly fresh, natural, and high quality. Nothing feels overly processed or heavy; the flavors are clean, balanced, and thoughtfully prepared. The owner is an amazing guy who genuinely cares about what goes into the food and the experience guests have. That passion shows in every detail. It's rare to find a restaurant this committed to real ingredients and doing things the right way. If you appreciate fresh food, natural ingredients, and supporting a local business with integrity, BiBiJi is a must try. This is exactly the kind of place worth supporting.

I had no idea this place existed until my son brought it to my attention. I'm so glad he did!…read more This store is a sports consignment that also sells vintage clothing such as graphic tees, artist tees, and hats. You can also find basketball jerseys, football, soccer and baseball. I mainly came here to sell 3 football jerseys that I had originally planned to giveaway to goodwill, but after my son told me he sold his Air Jordan jacket here; well it was a no brainer to bring the jersey's here to sell. I honestly don't have a clue as to how much the jerseys would of sold for online and I didn't care to research it, but I will say the price I sold them for was reasonable. In todays economy anything helps! Plus I felt good helping a local store make their profit and being able to add the jerseys to their store so they could be sold. Overall, a great local sports consignment to check out that has a cool vibe inside. I'll definitely be back!

A lot of good pieces...vintage ..you found some Jordans shoes and Nike .for a good price......read more

Mario saved the day at Carp Sports! I had driven up to Carpinteria with friends for a day long bike…read moreride only to realize I had forgotten my helmet once we arrived. I tried to contact 2 bike shops with no luck and as a last resort called Carp sports. Mario was able to loan me a used helmet for a small rental fee and send me on my way. Love this kind of customer service!! Lynn

BEWARE.. they do not stand behind their products or repairs…read more They were paid multiple times to fix the brakes on a bike. But the breaks kept seizing up. After putting old parts on multiple times and charging every time, nearly $200 later, they claimed it was not their responsibility. The problem lied with the rider and the previous owners. We were told to go elsewhere.

Needed an inflatable boat thwart insert and went to a WM retail store in CA. This part is a Little…read moreplastic adapter however WM charges $44.99 + tax! Could hardly believe so I went to the register and sales person did a confirmation price check. It is also their online price. No emergency so at that price, I'll wait. Went home and found same part on Amazon at 2 pieces for $14.99, or $7.50 per (see attached pics). I understand the need to support local brick and mortar retail and also am willing to pay a small premium for the convenience of obtaining a needed item "right now". However, this mark-up is straight up consumer gauging. Sure, they have every right to charge what they wish, but this doesn't work for me. How about you?

We were out Camping up the Coast, on a extended trip, and I knew we were going to need Batteries…read morepretty soon for our VW Eurovan Camper, not easy to locate parts. After calling several Parts and VW Dealers, with no help, someone had recommended West Marine. Brian answered the call with Professional Knowledge and Advice. I wanted to find the best Batteries, front and rear I could find, and had read. Marine, heavy duty! Batteries were the ticket! We zipped over and was impressed with the Store. Brian explained what we needed. Brian went way over and above helping us on our way! This guy is the Hardware expert you never find at normal Hardware Stores. Ask for Brian!

Fantastic customer service. I went in looking for a specific shoe, they helped me find out my size…read moreand ordered it for me. Will be back!

The people here are extremely considerate, kind and courteous. We had an extremely warm experience…read morehere when we bought a pair of ON Cloud shoes and experienced a quality issue. Joe and the other associates listened to our issue and worked with us to get everything figured out. They were very understanding and have a very high quality of customer service. This is a great place to get shoes with great service.

Always have a really good selection and sale items. Any time they don't have the size in store,…read morethey offer to order them for you with no additional cost or shipping fees. Service from associates is excellent. No matter how many workers there are in store or how busy they are, each one will individually offer you help. They check on you multiple times and don't get annoyed regardless of how many times you ask for a different size, which can't be said for other places.

Luis and Denise were very kind, patient and attentive (: I ordered shoes online and they were able…read moreto assist me in lacing up my new shoes with a different color.

The store is full of gifty ideas.... Tee shirts, hoodies with Santa Barbara, ball caps, toys,…read moreetc.... A little something for everyone......at a reasonable price..... not many other stores open on State St at 11am Wednesday morning.....Not sure why.... The clerk at this store was attentive..... Parking is in a public structure a couple streets over.....

Of all the souvenir shops on State Street, I HIGHLY recommend Only In Santa Barbara as your go-to…read moreshop. Okay, so I might be a little bias because I found a keychain with my name on it (which almost NEVER happens. Melanie and Melinda are the lucky ones). As a matter of fact, when I told the cashier that I was excited about the rare find, he walked away from me to bring me back the bike plate with my name on it. I squealed in excitement and he asked, "Would you like the bike plate too?" This tells me he wasn't selling me the product, he wanted to SHOW me another product with my namesake. Positive customer experience, the staff knows their products and store, and UCSB (University of California, Santa Barbara) clothes. I checked every souvenir shop from top (away from the beach) of State Street down to 'Only in Santa Barbara' (towards the beach) searching for a Santa Barbara ornament that best represented my vacation. I found it here. Basically, if you want a Santa Barbara souvenir, find it here.