I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

I have a thick, heavy king sized comforter with embroidery stitching and was at a dilemma to spend…read moreover $40.00 to get it dry cleaned at a different dry cleaning business. I called all around and courtesy in Johnston had the best deal at $35.00 rounded up. They picked up the phone too which is something the other dry cleaners did not do. This is in a side road in Johnston with parking. They did take a few weeks to have it ready and only open weekdays and during working hours which is my only critique. I had to take pto to come pickup my comforter. Still worth the savings. Will return.

I work in the restaurant business, where I'm surrounded by grease spills, strong food Odors and a…read morelot of wear and tear on my suit coats and pants. After dropping Of roughly 10 of my dress coats with missing buttons including stains and odors, I picked them up not even a day later looking Brand new even my buttons were replaced. I couldn't be more pleased with the results. I highly recommend Courtesy Cleaners!

I took a jacket and a coat to be cleaned and they did a great job. Both look spotless and they…read moresmell very clean. The ladies working behind the counter are prompt and efficient on what they do. This is a reliable cleaner in the Providence metro area.

While I was a long time customer of Courtesy Cleaners, recent pick-ups have shown damage to…read moreclothing. From a suit with spots that had to be removed by another cleaning service, to a button melted from hear and a vest completely missing its fastener upon pickup I have been thoroughly disappointed. These recent pick-ups have completely shaven my confidence in Courtesy's ability to clean suits and I simply feel I can no longer trust Courtesy to return articles clean and damage free.

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

They couldn't do any dying, but replaced a zipper. Pretty nice. Thank you! I'd recommend them.read more

Absolutely awful service. Needed a Military uniform pressed and cleaned. When I picked it up it had…read moremore creases than it should, and more wrinkles than when I dropped it off. They used starch when I asked them not too. When asked if they could fix it same day they told me they do not operate the press on Thursday's. I'm glad they are giving the press a day off, but really?

Luxury Cleaners makes dry cleaning easy! I was going to a competitor for awhile and they were…read morecharging me a silly amount of money. A few time my shirts came back ripped in the elbows! I decided to make the switch to Luxury, the best thing I did!! Not only has my dry cleaning bills been cut down by more than half the price, my cloths come out amazing!!!!!

Had my wedding dress cleaned and pressed, and my husband's suit cleaned here. Amazing price, great…read moreservice, and honest employees. The owner was great to deal with and the turnaround was very reasonable. He even gave me recommendations on how to store and ship my dress when I sell it. Will return and recommend.

Their services and prices are great but the lady behind the desk was rude I'm not sure what her…read morename is. If you want business have a better personality.