Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

I took my vehicle for here for brakes because my normal mechanic was booked, and figured I keep my…read morebusiness local. $2500 complete over charge by 35% they upcharge parts $50 o$500 upcharge total over Napa price. wouldn't recommend this place unless you want to pay top dollar for basic work. there are mechanics out there that do just as good work at way better prices.

I have been going to Chardon Square since I got my first car in 1999 and my parents have been going…read moreto them since we moved to Chardon in 1988. You will not find a better and more honest repair shop around. I trust them 100% with any of my vehicles and I know they will not try to overcharge me or upsell me on things I really don't need like the dealership always does when I took it there. Best repair shop I have ever used.

Safeway is reliable dependable and you can bring your car back? No matter how many times and they…read morewill make it right. I have taken my car to them. This year I purchased tires from them. They did some run in work. Well, align, and we're still working on it. I haven't spent a lot of money with them. But I'd need to tell you, they continue to make it right. I would recommend you're doing business with safeway Chef Jay Le Soul

Great service and friendly people. Easy to get to in downtown Cleveland. Would definitely go back…read moreagain.

Zaps has always been fair and honest . Been going to him for…read moreyears, and have never been disappointed with his service.

Reasonable priced and fair . I had him do brakes and got done in one day…read moreMuch better prices than dealer, also good on tires. I got 4 tires two years ago, less extra charges than dealer. Friendly atmosphere and owner remembers you

Started coming here years ago after our longtime trusted mechanic retired (well deserved). It is…read moredifficult to find a mechanic team you can trust to be good, honest and fairly priced. John and his team are our new team. We take our entire family's cars, trucks. Vans and SUVs here now. As far as broadview heights for this quality work. While they won't up sell like a dealer, they will let you know of things they notice. Usually wearing hoses or dirty cabin filters. They give you the choice to do the work or not. Love the advice and willingness to work with us. Thank you John and team for the great work you do on our vehicles ranging from 2008 to 2024!!!

If you are looking for a reliable and trustworthy auto mechanic Joe and John and their team will…read moretake great care of you! They have always been up front and honest with repairs, costs and expectations for when car will be ready! My entire family as well as friends I have referred all are 100% satisfied and would not go anywhere else! Nice to know there are guys out there that give you options to pick on what you can do for your budget and necessity! Thank you Chick's Automotive for being a great resource for Wickliffe community and surrounding areas!

Fast, reliable service! Loaner car was provided. Repairs done within 4 hrs. We will always take our…read morevehicle here. Gave us peace of mind for a long road trip!

So in Cleveland if you have aluminum rims at some point you're going to start leaking and my…read moredaughter has a pretty good track record of not telling me when the check engine light's on or when the TPMS sensor is illuminated. I was able to fill her tires the other night as I got cold and a air loss is pretty much normal when the weather changes. When I started her car up this morning she lost 10 lb overnight which of course is not normal. While I was able to get her car from school and get it serviced I haven't had any Tire service done in this neck of the woods I normally go up to Painesville or mentor. My normal tire shop that I go to it's almost a guaranteed wait of half a day. However I wanted to roll the dice and try the first result that came up in my search and that was the shop. Most places are pretty darn busy nowadays but they tend to make room for folks that need help with flat repair. I called them and they got me right in and I was able to walk across the street to get a cup of coffee and a sandwich while I waited. Total time was about 45 minutes which wasn't bad at all and while I did not have any nails in my tire I did have bead leak due to corrosion in the aluminum. Sadly this is a reality of where we live however this shop was kind polite and got me in in very short notice. The total cost for the mountain balance grinding the bead and resealing it was $37 which is ridiculously cheap. Thank you so much for providing a great service at a great value.

Steven and Sam are solid folks to work with. I brought my Toyota 4Runner in for a lower steering…read moreshaft replacement. They were very professional about their competitive rates and allowed me to source my own parts. They got the job done quickly. I was a little skeptical at first when they approached me about other problems they noticed. But after driving around a bit more, I realized they were right! I can tell when someone's trying to gouge me for more cash. They're the rare mechanic bunch that are honest. I took the car in the next day, and they had everything squared away same day. Truck runs great now. Thank you Total Care.

It can be so nerve wracking getting any work done on your vehicle especially as a young woman but…read morethis place has by far been the best experience I've ever had. I got new brakes put on my car and they did a great job. The price was fair and I never felt like they were trying to scam me out of more money. I was nervous about taking my car here since the parking lot is always so full, I was worried it would take a long time to get my car back but they finished the job the same day. They were very professional and gave me an estimate before completing any work on my vehicle. This is my new go-to spot!

My husband brought his car in to replace brakes. Cost was much cheaper than the dealer. He has now…read morebrought his car in to replace the struts. Great customer service and high quality service.

I needed a new battery for my Mercedes C300. I was a walk-in and they took me right away, confirmed…read morethat I needed a new battery, ordered it and installed it at no charge in less than an hour! I also used Euguene's for my brakes with the same level of service and competitive price! Euguene's is now my go to repair shop. i cannot recommend them enoug!