I would like to give a big shout out to Terry Laurin and Happy Campers Kelowna RV Repair Service…read morefor the outstanding customer service they provide. I personally am going through some warranty issues on my new rv and am having a terrible time navigating with the company I purchased through which in turn is taking its toll on my health. Terry being intuitive and in the business for some time now realized things were not going as per specifications and questioned the whole procedure. Upon further investigation realizing I am getting given a total run around and that I truly have no idea of my rights in this situation Terry has taken it upon himself to help me straighten this out. WOW! Thank you stranger! You deserve all things great in this world! Thank you Terry!

Have a jeep gladiator and a small INTECH trailer. John and his team installed an easily adjustable…read moretrailer brake controller, sway bar control setup, and rear spring airbags , and hooked up a rear view camera system. They dialed the whole system in, one stop shop. Not only does the trailer no longer dive and bounce, but the highly improved , responsive handling feels so much safer and unified. Highly recommended!! Reasonably priced, comprehensive

Purchased parts here several times and they have always looked after me with good quality parts and…read moregreat service.

Mirel is awesome. He showed up on time, he figured out exactly what was wrong, worked hard and got…read morethe job done in about an hour or so. His pricing was very reasonable and he gave me some small jobs to do to save me money from having to hire him to do some of the maintenance. I would hire him again and strongly recommend his services.

I love Pick-n-Pull. They offer some of the best rates for buying and selling cars in my area, plus…read morethe convenience of a pick-up service. I was able to get rid of an old car that needed lots of repairs, and they handled everything!

Would never recommend anyone to go to this place. Ok so lets…read morestart with buying the trailer, smooth sailing, quick process. However when we arrived, they refused to accommodate us on a day that wasn't a holiday as there was no staffing . Ok fine, we'll wait until they are open. Show up the day of delivery to find out the trailer was malfunctioning, ok, we'll deal with it, in the meantime no communication as to what was happening, that was rhe start of the untrusting relationship that had formed with voyager RV . Meanwhile the techs and sales people trying to be distasteful and shelter the fact that it was broken, trying to shuttle us into the building so we didn't know what was going on in poor taste. I did appreciate all the effort that we found out they had "done" in making this trailer work but it was a failure to say the least. Now I know problems arise however since the very first day the only thing we asked for was the truth and to be straightforward. None of which happened during this process. The process in which multiple managers and sales people and techs were "trying to figure it out" but was UNSUCCESFUL Secondly. Throughout the week being told by sales people and managers that they would keep us in the loop not one phone call was received by Voyagers team, we (the buyers) had to beg to get in contact with them just to get awnsers, perhaps trying to hide the fact that thier equipment was faulty and they indeed did not know what they were doing. Yes voyager offered to pay for a hotel because the RV furnace (in the middle of winter, on a brand new unit under warrenty) didn't work, however, it is the LEAST they could have done with kids in tow knowing our reasoning for purchasing a RV in the first place. Yes Voyager refunded the trailer and the payment that came out of my account and on the promise of a full refund if the trailer was unresolved, great, I wouldn't say any other dealership would have done the same thing for thier customers for a BRAND NEW unit off thier lot, defective ON the lot even before delivering it I am entitled to a full refund under warrenty and consumer rights. As far as the payment made, it was made before we even saw or went to retrieve the unit so again, I was entitled to that, Voyager, once again very unprofessional to mention any sort of finances on a Google review. Yes we had a free (and late delivery) however, in my opinion is a sugar coat to make Voyager feel better about selling and distributing a beyond repair brand new RV, And the meaningless words of managment promising rectification. Lastly and more importantly, when we arrived to Voyager after the RV was towed away we initially were interested in starting another transaction with them. They took us into the office where we asked standard questions regarding a new unit. The manager in poor taste once again stated that he suspects when we buy (a new unit under warranty through thier company) that there would be issues with us being a client ie: if another piece of garbage would come out of thier store. I was repsectul, understanding and kind until the safety and well being of my family was compromised with no comminication in sight, besides "were working on it, and well get back to you" I would like to mention the unit we had purchased and had "complained" about 100% out of our control, A. The board was faulty causing it to disengage the slide B. The heat stopped working. Not something you'd expect from a brand new unit. We bought a new unit with voyager expecting it to be a value and it turned out to be nothing short of a nightmare

I would very much like to express the great customer service that my husband and I recently…read morereceived from Voyager RV, Lake Country, B.C. In particular , Deb Thiessen, Sales Associate with this very reputable company.. Deb did her utmost to place us into a travel trailer, and she went above and beyond, exceeding customer satisfaction and requirements.. We felt that Deb went the extra mile for us, and we thank you very much, Deb.. Her Professionalism and product knowledge about each product the centre sells really impressed us ! I would strongly recommend this reputable company, and Deb !, to anyone who is searching for the right unit to serve your camping and RVing needs.. Pat yourselves on the back..you deserve it ! Dianne M.Fleming, Telkwa, B.C.

We found these guys in the internet while browsing for a specific trailer. Preparing the whole deal…read morefrom 700km away using email and phone only was easy and the guys were very responsive. Closing the deal and picking up the trailer in Kelowna was perfectly organized. They gave us time to inspect the trailer and offered to return the whole deposit if anything is not to our expectations. We even got some free stuff and the trailer was ready to go as they knew we will stay for the long weekend. Perfect service - we will be back.

Wish I could give them a 5 star, but they changed trailers on us and we couldn't go elsewhere at…read morethe time. We were wanting a 5th wheel with a bunk house, they didn't add it their fleet this year and we were given a 36' trailer but still didn't the same space as the booked 42' 5th wheel. They didn't give us a discount nor did they give us a better deal, just a cheaper price because the the 36' trailer was already cheaper. The trailer came late (understand they were busy) but it was like 5pm when we were finally able to unpack and go shopping. The gages said the grey water has 1/3 full while the black water was saying 2/3 full. Didn't want to test it. Had to wait until Wednesday to have the honey buck come and clean it out. We got the trailer on Saturday evening. The clean hadn't been clean completely, up by the bedroom and the water was terrible coming from the tap even when taking a shower (I know it is because it was new). The guy delivery was great and apologized for being so late. Then when were cleaning to leave they show up at 8:30am Wondering how long until we are done because it is going up north and it's a long drive. So they deliver it late and want to pick it up early???? When they said check out is 10am. Will be looking for a different RV place next year.

Good price on tires and excellent service. Jorge is a great customer service rep and helped us…read moregreatly.

Our camping trailer had a flat tire at our campsite. We called in to see if we can bring it in to…read morereplace the flat tire. To our surprise, they offer on site service call for a very reasonable price. A young service technician, Cam, came shortly after the phone call. He was very friendly and professional. I found the overall service great and saved us a lot of hassle to bring the trailer in as you can imagine. Highly recommend!