The company that does the scheduling is horrible they can't speak not a lick of English. They mess…read morethe appointments up all the time. If you can't understand them they hang up on you. I just go as a walk in.

I just want to leave a sad review for sanita's healthcare. I should have seen by the amount of…read morepeople that were in the office. The first time I went to go visit them on poplar Avenue in Germantown. I was the only person in the whole d*** building except for a couple of doctors. Now, for Doctor bland she just picks and chooses what she wants to do. She didn't give me any education on a medication that is dangerous to my health could kill me. Yet she didn't tell me a d*** thing about. I called sanita's and requested her to give me a call back last week. She didn't even bother to give me a call. She hasn't even bothered to put in a referral for me for a urologist, which was a demand from the e. R at saint Francis for me to go see a urologist. Now blue cross the blue shield. Can yank my insurance? Because I didn't follow directions by the e. R because of Doctor bland

The anxiety medication that Mr phillip put me Rosemary Blakes on that medicine does not help my…read morepanic attack I had to blow in a. brown paper bag twice last night

Ted and his staff make sure they get you taken care of! You can either walk in or make an…read moreappointment. The office is clean and there is enough room in the waiting room to distance yourself from people who may be ill. The nurses are the BEST. They make you feel better when you are at your worst. This is my PPC and I highly recommend them to anyone in the area.

Each time I come to this facility, I always appreciate the time and care provided by the staff…read moremembers even during some of the severe seasons. During my last visit, I had to bring in both of my kids. One child had a chronic cough and the other was experiencing severe ear issues. The NP who assisted was really delightful, was very attentive to kids and did a great job of keeping me informed. She also had really great bedside manner, some of the best I've ever seen. I really like this facility because of their expertise and proximity to Methodist Germantown in the event that something else is needed that is outside of their scope of practice at the facility.

We visited this location an hour before it closed on a Friday night and were seen pretty quickly…read more The check in process is modern. I filled out our information on a tablet in the waiting area. That process was pretty quick, so no complaints there. They took care of that night. The staff was kind and knowledgable. Overall, it was a quick and professional visit.

I have been a patient at this group for over 30 years and never encountered the problems that I…read morehave experienced this year. Apparently there is a new call center taking the office calls and they are very bad. I have been left on hold and no one came back, given miss information and waited for over 15 minutes for someone to pick up. They are overly polite but sadly, lacking in good customer service. I have no complaints with the office staff but this call center is a mess.

Finding a good clinic that can take new patients was tough. Before I discovered MMG-Sanderlin, I…read morebooked an appointment with another primary care clinic that did take new patients. But I started to have doubts closer to my appointment because of poor customer service. So, I canceled my appointment and was back to square one. Then I found MMG- Sanderlin. Thankfully, they took new patients. I checked in and I was called in a little over 5 minutes later. The staff were generous: Andrea, Nurse Practitioner Amanda Lee, and Lynda. They were respectful and answered my questions that I had. I was done within an hour. I enjoyed my time there. I highly recommend this place.

My husband brought me to ROH at around 11pm on Aug. 30th for non stop coughing and shortness of…read morebreath. (He thought he'd get there faster than an ambulance) The only wait time I had was waiting on the family ahead of us at the door to been screened in to see family in Trauma. Once I got to the security window, telling them I needed to be seen, I checked in, filled out a form and in about ten minutes Tasha, RN triaged me. I had bloodwork and an EKG done, then I was seen by the NP, Towana Hicks who had my x-ray done in the room, a breathing treatment ordered, along with more meds. I can't complain about any care I got. The building is dated, but no fault of the employees. I would come back again if needed. Thanks to everyone that saw me that night

I have no words to say about this trauma center. Except Do Not Go. I had to have emergency life…read morethreatening surgery about two weeks ago. The days to follow were unbelievable. I had absolutely no after care service. Was not seen by doctors. Nothing.

I am Christ Community Healthcare I have an appointment at 8:15 am. I went to check in and ask the…read morereception to scan documents in from my other doctors office she told me to give it to my doctor. Then I ask if she could scan it in again then she said yes. The front desk is always rude and does what they want to do.

Trying to reach the Broad Street location is impossible. All calls go to an off-site location, and…read moreno one EVER calls you back. They will hold your prescription refills hostage until you make a return appointment regardless of if you don't need to see the Dr there. And even then, your Rx isn't called in. It's as if none of the staff cares. I've been calling a week to get my daughter's meds refilled, and she has an appointment. Very subpar treatment because you cannot talk to anyone at the clinic. Now I've got to find someone who can sit with her while I go to the office to see why they won't call in ONE REFILL before she can see the Dr, unnecessarily, in seven weeks. I am beyond frustrated with this place.

Shartondra Armour is one of my favorite caregivers. She is very friendly, knowledgeable and does…read morenot rush you through your visit.

The office staff is grossly incompetent. Dr. Murti has been my General Practitioner (GP) for over…read more10 years. During my last bi-annual visit with her on August 25, 2025, her office scheduled a follow-up appointment for February 16, 2026. Forty-five minutes prior to that appointment, I received a call from her office informing me that my appointment had been scheduled on one of Dr. Murti's days off. I took a day off work and drove for 2.5 hours (128 miles) only to find out that her office had scheduled my appointment on her day off. Her office staff had over 5 months to correct (reschedule) an appointment that should have never been scheduled in the first place, yet they waited until the last minute to try and do so. Why would anyone entrust their healthcare to an organization that they can no longer trust simply to schedule an appointment? Suffice it to say, I have a new GP now.