They charge very high "broker fees" and lie to their customers…read more I was told that my insurance would charge about $300 dollars to make a policy change when it fact the insurance only charged $83.00 dollars. the rest were "broker fees" that they did not disclosed If i could gave them MINUS 10 stars, I would! I do not recommend them!

I got my taxes done by Karina. She was really efficient and clear from the beginning. She answered…read moreall the questions you may have without hesitation. Reasonable price. Highly recommended

For someone who has limited hours: 11am to 2pm and 3pm to 6pm on different days, it's frustrating…read moreto show up at 4pm, during listed hours, and no one is there. I drove 30 minutes to the office for nothing. No sign, no update, and no one answered the phone when I called either. It's a waste of time and just adds to how inaccessible services can feel, especially when trying to navigate something as important as the Covered California system. If you're going to be open for only a few hours a day, at least be there during those hours. Edit to respond to the business owner. I went on Friday 9/26 at 3:50 PM.

I came in to get help applying for insurance for me and my son! The service was quick and easy,…read moreHector was very friendly and extremely helpful! I appreciated the assitance very much!

Genevieve Haroldson went above and beyond in assisting me with my home owners insurance on a new…read morehome purchase! Menifee city seemed to be difficult to find insurance on my own but the minute I found Genevieve she was exceptional. She was knowledgeable and thorough. She was detailed and patient as she shopped around for insurances. She didn't settle with just any insurance but ensured my policy carried the right amounts and covered everything we asked for. She was constantly communicating with us along the way to let us know that she was still shopping around and had not given up. If she had not called to keep me posted I may have settled with one of the other carriers at a huge premium. I waited 2 days which is not bad at all and it saved me thousands of dollars. She called to explain everything from policy amounts, policy coverage, escrow documents, inspection and all. I can't tell you how impressed I am to have experienced such exceptional and professional customer service. I own two homes and will continue to utilize her services for all my future homes! Thank you Genevieve! - vanessa & Martin granado family

I typically don't yelp about business's unless they are restaurants since this guy (me) loves to…read moreeat, but the service I have been given in the past few days and the money that I have saved was worth a review. I have to humbly thank Jorge Gallardo my account rep who actually (sounds like a GEICO commercial now) saved me over $600 annually with my insurances, however it wasn't just about the savings it was his follow up and professionalism that made me write this review. Thanks Jorge

Highly recommend this particular office of State Farm. They…read morerespond immediately to any questions. Very knowledgeable and helpful. Shannon was easy to work with.

This is a 5 star plus agency! Shop no further for your insurance needs!…read moreShannon and her team are the best you are ever going to find when looking for any insurance! Cynthia, who works with her goes far beyond in helping you out! She is amazing in every way! Every time I call, for whatever my needs may be, they are kind, considerate, helpful, concerned and knowledgeable. They know their business and know it well! They run the agency old-school with the most modern know how. They are service oriented and take care of your individual needs always in a timely matter. You're going to get a live person here who will listen and help your every need. Truly incredible! Here's to 20+ years with the same agent! Thank you! Thank you! Thank you! Melina

Great experience working with Yvonne! Super knowledgeable and great insights and perspectives…read moreregarding all my insurance questions. Yvonne always responded back quickly and I'm very pleased with the entire experience. I highly recommend Yvonne!

Fabulous customer service, especially from Martin. He's the bomb. He has helped me through claims…read more(jerk sideswiped me) and has been a huge help navigating insurance with my teenage daughter (16 OMFG!!) and making sure not just I am covered but Martin showed concern that my ex-husband and, more importantly, my elderly parents were covered on their respective insurances. G&W has helped me soooo much over the last many years. But I seriously recommend Martin as your broker. He's a friendly, genuine guy. And I say "thanks Martin..."

Quick and easy service. I had to register my car on my lunch break so I knew the DMV was not gonna…read morework out for me. I didn't get the man's name who helped me but he was very quick, I was in and out in less than 15 minutes.

Alex was super helpful and very knowledgeable. Came in close to closing hours with no appointment,…read more was able to be in and out within 10 minutes. Professional business with excellent service. 10/10

i have been dealing with debbie for over 10 years her service and follow through could not be…read morebetter i give her a 5 star rating

I Would definitely NOT RECOMMEND using this agency...... I was dealing with a tiny 2/16 of a inch…read morechip in my windshield which could hv gone without repair even but decided to hv it filled since insurance said they covered it @ NO COST.... I used a recommended n well known company Safelite and they had to authorize repair thru State Farm which they did. The technician came out n attempted to fix the tiniest chip n cracked windshield a foot and a half then stating I would need to take it to a shop n have whole windshield replaced and camera n assisted breaking recalibrate also! Steve was VERY UNHELPFULL after repeated calls to get situation handled n just said it was out of his hands n I would hv to talk to someone else. Horrible service n unwillingly to work with either Safelite or State Farm n just left it in my hands! Once again it was a repair they said was covered at NO CHARGE n then try n make me pay for their authorized repair failure! Very very unsatisfied with them.....

I got to say I was really running out of time and options and thanks to Jenny Zeron I was able to…read moreget insurance for a great prize... I definitely recommend this place for the quick and headache free solutions!!! God blessed you Jenny Zeron!!!

Deisi helped me out so much. She was patient and very very helpful any questions she will answer…read moreand she will be super honest with you. She will do her best to help you out. Taxes return happy thank you so much.