Gave me wrong info. Unacceptable. Is not service. No one was rude, but told me only 1 car could get…read morea disability plate. I told the man I read online that each registered car I had could get the plates, he said no! I only wen to this place to avoid the long lines at the DMV. So I ended up going to the DMV anyways, I asked for the disability plates. They handed them to me Right away. For 2 cars. So the man at AAA was dead wrong! So be aware they may give you totally wrong info. The value of the place AAA on Wilbur that wasted my time is zero for this reason. Maybe they're good at something else, like give you travel maps or something else, but it's not cars and registrations and refused to give me the disability plates I had the right to.

AAA Has Been a Complete Disaster - Avoid If You Value Your Home…read more If I could give zero stars, I would. AAA's handling of our home insurance claim has been absolutely appalling. Since filing in March, we have been met with delays, neglect, unqualified vendors, and outright lies. We waited weeks for temporary housing, which I ultimately had to secure myself. The mitigation company AAA sent reflooded our home and then walked off the job without completing the work or taking responsibility. The general contractor AAA assigned submitted a bid so severely under budget that it left out major areas of repair. When we followed AAA's direction to get bids from licensed contractors, we submitted multiple -- all matching in scope and cost -- yet AAA refused to negotiate and continued to refer to their lowball, incomplete vendor estimate. We've been out of our home since April, with six children, including a child with serious health issues who was exposed to mold due to AAA's delays and poor contractor oversight. AAA did not take urgent action until I demanded it. No one from AAA even visited our home until July, after demo was already done -- four months after the claim started. Every vendor AAA has sent has been inadequate, unprofessional, and in some cases paid for work they didn't finish. We are now forced to pay out-of-pocket to restore our home because AAA refuses to provide fair market value or labor costs. Even after we submitted professional estimates with detailed scopes of work, we were backed into a corner -- use their unqualified people or pay for it ourselves. This has been the worst service I've ever experienced from any company, ever. We have no trust in AAA, and we are warning everyone we know: if you have AAA, pray you never have to file a claim.

I came across Thorson Insurance while looking to insure a classic car that was very hard to insure…read moredue to the year, and the modifications on the vehicle. after calling a few companies I called Thorson and spoke to Amber, she was not only able to insure the vehicle but gave me the best price compared to the rest of the companies I called. Since then I have not only insured my vehicles, but have referred to them Friends and family and they all agree that Thorson is able to not only offer the best rate possible, but they also offer a very professional and attentive customer service. I recommend you call them and copamre them to the current you have currently. (ask for Amber)

Stay away! Do not use this company! (IMHO )Horrendous…read morebilling practices, Customer service, and account reps only pass the buck of blame until they just say we will email you. Overall they will not advocate or align with you and they do not have the customer's best interest at hand. With all the insurance needs out there I would very much recommend you pass on this one.

When I transitioned to becoming a self-employed contractor, Zepure took all the worry of the…read moreinsurance portion out of my hands. She not only obtained affordable insurance for me and my family, but took the extra effort to really know our situation to ensure we had the right kind of and adequate coverage. Anyone can give you a quote for cheap insurance, and you don't find out until later it barely covers anything. Zepure isn't like that. I can not recommend Zepure enough for going above and beyond for her customers, especially in complicated situations like mine!

Zepure is incredible. She went far beyond the extra mile. She helped me acquire services from Blue…read moreShield in a very difficult situation. She did this long after my policy was purchased. She had no obligation to put in all the time she did on my behalf. This is REAL CUSTOMER SERVICE !!

I've been receiving home, flood, and life insurance support from Jill Mongeon's office for nearly…read more15 years. Jill and her office manager, April Crone, are fantastic. I highly recommend Jill's office!

First class. Super attentive. Polite and responsive. Caring and client-centric. Consistent and…read moreprofessional. All these words describe Jill, her employees (I've had experience working with Jill, April and Nadine) and her entire practice. I've worked with Jill as my insurance team for over a decade. I can't say enough good things about Jill's Firm and the people she has hired over there. Oh, I forgot two more - honest and communicative. These are all words you want describing someone who's responsible for ensuring (see what I did there) that your insurance coverage is appropriate, has value for what you're spending and will cover your assets or life needs. Jill is your lady and I would not hesitate to refer anyone to her. Thank you Jill for being you.

I have dealt with this office for probably 30 years (when they were Peterson Milaney), and there…read moreservice has always been excellent in providing the best insurance at the best price. Until recently I had never had a claim, but I had what I initially thought was a minor accident (my fault technically) there was no damage to the other car, but I have a new s class coupe ,and the "minor" damage was over $26,000. I was sick about it and took my car to Beverly Coachcraft who is MBZ certified and does outstanding work, but is not the cheapest. I called Kymberly Cockrell at Hub who handles my personal line ,and she went into action, she arrange for an appraiser next day, who okayed the estimate, helped with a rental car, and is even helping to get photos from the carrier, Kym followed up on everything with grace on a timely basis, just like she did when I was buying the insurance. in the early days I worked with Tim Milaney the top guy at that agency, and always got quality service. I'm am amazed at EA's review, there must be extenuating circumstances.

absolute worst service ever! this is my experience... i was…read morelied to, cheated, and treated extremely unfairly. they are thieves and are out to steal your money and take advantage of you. stay away from this company and especially pia botz

Thoughtful and professional. Cory and Sandy have always come through for me. They're easy to talk…read moreto and they have always found a solution for my insurance needs.

Excellent and professional insurance services. Friendly and helpful with all questions and…read morerequests. Both Corey and Sandy always easy to work with.

Great customer service and follow-up. Staff was extremelly knowleadgeable and friendly. I called…read morethem when I was looking into changing policies, they really took their time looking into all my different options and always called back when they said they would. If you are looking for an independent agent with access to many different national companies, I would give these guys a call. Ask for Cesar.

Long overdue review, been 10 years in the making. I lucked out big time when it came to getting…read moreinsurance. I had just moved from NorCal to SoCal and needed a new provider. I asked my coworkers and a bunch said, go next door, a lot of us are with Roger Lewis. It started off as just being convenient (I buy cars way too often) but after just a few dealings I was very impressed with how well this outfit is run. Most of my dealings are with Cari Kirk, but the whole team is pretty phenomenal, they've handled a TON of car purchases and when I bought my condo they were my go to for HOA insurance. I was with Roger Lewis for 10 years and if it weren't for a move to Colorado, I'd still be with them, kind, courteous, knowledgeable, great rates and responsive, what more could you ask for.

Great service and a fun staff. Very competitive rates. I've been with them for about 2 years now…read more :-)