my family had a bad experience with Dr Shapiro. My husband had an abscess on his brain.Dr called my…read moreson when surgery was done. said it went well and they got it all out. you have been informed. My husband remained in the hospital for 44 days after surgery till he finally died there. Dury the time of surgery till the time my husband died we never once saw or heard from Dr Shapiro. never a follow up or brain Ct to see how brain was healing. After a month we requested a Ct scan to see why my husband still was not awake or responding after a month.this man calls him self a brain specialist. I don't know how he sleeps at night

On February 10, 2026, I received an injection of cortisone to decrease the amount of pain in my…read moreshoulder and arm. My Primary Care Physician had opined that the rotator cuff might be the problem, and that cortisone might help. Within hours of the procedure, the pain was gone! Yesterday, on March 29, 2026, while visiting my wife in her hospital room, I leapt from my chair to prevent (successfully) a table from falling over and caused excruciating pain in that shoulder. My phone call to N.E. Orthopedics today confirmed my suspicion that it was too soon for a follow-up shot, but I was dismayed to hear that their company might not want me to return. Frankly, I was so shocked to learn that information that I merely hung up without seeking an explanation.

I called 4 times to try to make an appointment. The first time it was during their hour lunch. The…read moreother 3 times I was on-hold until something picked up and said they were Emma. I realized after answering a couple questions that it was an AI receptionist. It said it couldn't help me with the thing I was calling about and offered to transfer me to a receptionist. The 2nd and 3rd time I called I said "speak to a receptionist" as clearly and loudly as I could and ALL 3 TIMES the phone disconnected before I got to anyone. When I finally got through, their next available appointment, despite having a referral from my doctor, was in 2 months. How are they the biggest orthopedic group in the area???

Horrible customer service!! Rude front desk people. Requests for refills are ignored then when you…read morecall back you are treated rudely and hung up on. Not sure why you aren't allowed to speak directly with your provider and have to only deal with the front desk.

I was having alot of pain in my neck going down my arm and went to see Karl Fuller who recommended…read morea mri and ordered i have a tfe injection. Saw Dr Cooper for that in the office and I was a little nervous but the tech and Dr Cooper made me feel at ease and explained everything he was doing. I ended up having 2 of them and now just yesterday had esi injection. This morning I woke up not in pain. Thank you Dr Cooper. The Tech Lori and Karl too. They are all wonderful and recommend PSSP as I had a wonderful experience they work with you to try to relieve your pain. Thank you all again!

Dr. Anderson has a great rating on healthgrades.com and I'm sure is a fantastic doctor but…read moreunfortunately, I was unable to find out how good. The receptionist, Heather, was completely rude and incompetent. Without getting into too many details, I am need of spinal surgery due to slipped disk or worse, according to my spine doctor and I am in terrible pain. I need surgery immediately. Due to some confusion regarding insurance, which I have, she seemed to only want to turn me down and push me away. I can't believe how mean and unfeeling someone could be towards someone else. Dr. Anderson, you should seriously consider replacing Heather. She is NOT an asset to your practice.

I was sorry to read the other review by Quinn S. and I certainly don't discount their experience,…read morebut I believe it was one of those unfortunate phone calls that we've all had. Overall I would rate my experience(including Heather), start to finish,as excellent, and far beyond my expectations. I started having pain from spinal stenosis , and a slipped disc that left me unable to stand, walk, sleep.... I was referred to Dr. Anderson, and within a month(it's a very long surgery and takes some time to line everything up) I had my operation. After 2 days at Mercy hospital(also an excellent experience) I went home. The next morning as I got out of bed I slowly realized that the stenosis pain was gone. Absolutely gone. I'm still dealing with the post-op pain, stemming from a whole lot of work on the affected area, which decreases every day. I would absolutely recommend Dr. Anderson and his very professional team.

let me tell you about this guy. 19 years ago I threw a weed Wacker and injured my back in the…read moreprocess. stupid me. I could not lay back after injuring my back and ended up for a couple weeks waiting for my next appointment . when I got to see the doc my legs were swollen. he sent me in for Diagnostics and scheduled me early due to his upcoming vacation which I really appreciated.

Dr Kruger, Jessica Temple PA-C and staff are excellent! Dr Kruger and Jessica Temple PA-C were…read morethe first medical providers to thoroughly evaluate and to really listen to me. ( I had been previously seen elsewhere) i am on the right course of medical care because of their clinical excellence and compassion. !!!! Thank you!

Terrific doctor. Takes his time with each patient. Carefully evaluates, has incredible recall on…read morepast visits and chart history, offers all kinds of options and possibilities & perhaps most importantly, gives honest feedback on expectations and results. Very caring practitioner which is why he has so many repeat customers.

Dr. Hasan is an expert in his medical field. During my visit he did a thorough examination of me,…read morediagnosed my health condition correctly and explained to me what I can do to cure my condition. During his time he was very patient and understanding. I feel very lucky to meet Dr. Hasan.

For 8 years, my husband has suffered excrutiating back pain at the hands after three failed…read moreprocedures from Kenneth Kramer. The first procedure was minimal. It failed. The dates of procedures do not matter too me, the failures are what matter. The second procedure was major where two screws were installed in my husband's back. Failed. They never set right. The third procedure was to reinstall the screws once again. Failed. My husband has been on pain medication for years for the extreme pain of having two screws in his body that aren't set right and constantly shifting...literally floating in his back. Every time I see the look of pain and anguish on his face and how much he is suffering and unable to walk and live a normal life, I think of these three failures. Every time he is short fused and angry due to excruiating pain, this man is the first thing that comes to mind. I highly suggest if you are looking for back relief from back issues, choose another option. There are other options out there. Thank God.

Great doctor for back problems- he put me on a schedule where he said try PT then try shots then…read moretry an epidural then surgery- no having to chase your doctor wondering what is next. I would recomend him highly.

I recently had knee (Dr. O'sullivan) and shoulder (Dr Luber) replacements with New England…read moreOrthopedic Surgeons. I have heard of excellent results with other surgeons at NEOS but these two professionals and Dr. Aljazar, the anesthesiologist, deserve your trust. I had no complications and friends were surprised at how quickly I healed. One post op program sends a survey to check on you, which is an efficient way to communicate. They follow up immediately with a call if there are issues to discuss. All in all a very good experience.

I would like to say that I had an amazing experience. I worked with Rebecca and Melissa. They both…read morewere very nice, professional and knowledgeable. They helped me get back on my feet after my recent injury were I broke both my tibia and fibula. Very welcoming atmosphere!! Highly recommended !!!