First time homeowner...(knows nothing about septic or the pricing) gets a price of $300 - $400 to…read morepump out septic. Was told that it could increase depending on how bad it was. But to jump from $300 - $400 to $2200 is price gouging. Not very professional and not to mention the man that came was very rude. Not just rude to me but also the company that was present at my home. Next day: Wife of man calls to just ask question I guess and some what explain the price. Stated that they had to put their hands in their truck to get it all out. EXCUSES. If you didn't want your hands dirty then you should've chose a different line of work. Didn't call to try and make things better as a good business owner should but to just say "I am sorry you feel that way", as if to pour salt in the wound. This business (veteran owned or not) is not very professional and just looking for a easier way to make a buck. Taking advantage of young people who don't know what is a good price or not.

Freedom Septic is a company you'll be proud to do business with! The owners arrived on time. They…read morewere kind, professional, and worked strategically to pump our septic system while explaining each step. They also used their powerful hydro jetting to clean the sewer pipe afterwards. Freedom Septic did an outstanding job and I definitely recommend them for any septic work you need!

Saturday Feb 7th ,2026 Jacob was hired to replace a temporary fix on a water pipe that busted from…read moreour back yard hose. Everything was already done and found, there was complete ease to get to the area to the fix. I spoked to him about exactly what I wanted and he ended up doing what was more convenient for him and decided to place the hose at a lower location and now the pipe is very hard to work around. I've tried reaching out on getting it fixed and he has pretty much gone silent. I have pictures of both the fix before and after fix, and texts to prove this situation. Completely lied to me about coming last Thursday to fix it. He does not value customer satisfaction and he previously stated on a call.

Jacob does an amazing job, Always. super professional and…read moregot the job done in a timely manner. If you are need of a plumber, precision water heating is your place to call!

I called my regular plumber for a clogged sink. He couldn't come, injured. Recommended second…read moreplumber. Second plumber came, couldn't fix. Said it had to be "jetted". Called three different companies that the second plumber recommended. Zoom Drain was the only one that could get to me TODAY. Ron was the technician that came out. He was there when he said he was. He came in and evaluated the issue. He gave me a estimate before he even started. When he was done, he cleaned the area he operated in. The estimate was on point and I do not feel it was unreasonable. They even backed their work with a three months.

Responded immediately (call and text), showed up when they said they would. On subsequent…read morecalls/txts immediately responded and were on-time. Friendly and diligent work. Use these guys.

Thompson Drain and Plumbing responded to our inquiry immediately and we got same day service!…read moreHighly recommend!

Please don't trust this man. I hired him to do a hot water heater replacement. I was in a bit of a…read morehurry so I just went with him instead of getting multiple quotes (my fault). He not only overcharged me (an unethical amount) but he lied about the quality of hot water heater that he was installing. He promised me top of the line when he actually gave me bottom tier scratch and dent. Had issues with it months later only to find out that it was used and had rust on the back and the inside. Less than a year later, I'm having to get a new replacement. Karma.... Is all I have to say.

We had an emergency water leak at our home. Andrew arrived quickly, assessed the situation and made…read morethe necessary repairs. And, while the pipe glue was drying, helped us lay sod. That is the way to be a Paulding neighbor!!

Antonio came out to our place to take care of a leaky faucet and slow drains in our vintage…read morebathroom. He was on time, personable, and did a great job quickly. Was even friendly about having to park his van at the neighbors since we had a tree removal happening simultaneously. Great experience, highly recommend!

Awesome in every respect! On time, thorough, didn't leave a mess, honest dealing! I can recommend…read morethem with confidence!

This was my first time needing to pump a septic tank and I was intimidated. Remedy was the most…read moreinformative company of the 4 that I called while researching. The receptionist gave me the pricing and explained every task that would be included in their service ...in detail. Overall, I found that Remedy performs the most thorough pumping, filter cleaning, crust-breaking, and inspection. They price by size of tank, not per line-item, like how the other companies nickel-and-dime you to death. Thankful for their service and quality staff interactions.

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

These guys are thieves. They came to my house and couldn't find the septic tank. I had to call the…read moreprevious owner to locate it for them. After that, they still claimed they couldn't find the tank and wanted to charge $475 to use a camera to probe it. Then they asked for $1,000 more to move dirt out of the way, saying they had to hand-dig because there was a cable underneath. Their prices are outrageous and completely overcharged. They showed no real knowledge and kept adding extra charges for small things. They charge me $285.00 for cancelation.

Requested a septic pump, they did a great job for a fair price. They also looked into some other…read moreissues for me for no charge.

From the owner: Septic tank pumping, Septic tank cleaning, Septic tank inspections, septic line repairs, septic…read moretank locatin, septic tank line jetting, septic tank emergencies, Sewage pump repairs, Birmingham. AL and surrounding areas

Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

Very pricey for commercial service. They really laid into us as a small business that just started…read moreat this location. We should have used another company but the manager called these guys and they were super high. All in all they did the job and tattooed us a huge bill

The Latta crew found a leak in my front yard and did the repair the same day. They are super…read morefriendly and explained everything they were doing the entire time. Highly recommend!!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.