Bought new headlights from a store thinking I could put it in myself. Realized it was way beyond my…read moreskill level for my car's model, and every other place refused to service me unless i bought overpriced bulbs from them. These guys agreed to help me out without hesitation, super friendly, short wait, and below the quoted price. I'd gladly go back

they were super helpful with my diagnostic issue!! They also did not make me wait at all!! I will…read moredefinitely be back!!!

Great experiences with Nancy Barron. We have leased three cars with her and been happy working…read morewith her each time!

I went a whole month without hearing from them after they started working on my car. They told me…read moremy car would be ready to be picked up in a month, only to figure out by calling them that it would not be ready in a month. Just 2 days prior to the day they said I'd be able to pick it up, they told me they were waiting on a part. They didn't call and tell me about that update and it completely messed up my Christmas plans. I continued to call and even go up there but never once received a call from them with any kind of update. They would tell me it was about to be ready but then it would take another week and that happened multiple times. Great work but terrible communication.

Had a tire blow out. Fixed quickly and with a fair price. They also checked the air pressure in…read morethe other tires.

The repair took a little longer than expected but they were amazing at what they do and made it up…read moreto us the best they could. I will most defiantly use them again if we are ever down in the area again. They were short handed since nobody wants to work these days, but they stayed on it till the driver was back on the road.

Excellent service from start to finish. 2012 Accord with front end damage. Robert (owner) was a…read morepleasure to work with: friendly, communicative, and responsive to any questions. The work was done quickly, with impeccable quality and reasonable prices. Highly recommend for any Auburn student needs, especially those with out-of-state parents.

They replaced/repainted a 2-tone bedside on my F-250 2/25, and my girlfriend's Lexus' tri-coat…read morebumper cover fairly soon after. Robert and Heather are awesome. My F-250 still looks amazing after 8 months, and the Lexus' bumper cover matches exactly (If you don't know, making tri-coat match is terribly hard). CT is a great, family owned business that we very much appreciate. From quoting, turnaround, to results, the experience couldn't be better.

Im from Huntsville, Al. I was kn Auburn for a funeral and had a problem with my hood latch. Paul…read morewas able to repair it and send me on my way. Thanks Ray's

My son's vehicle was taken to Ray's in late August following a serious accident. The initial repair…read moreestimate provided to USAA was approximately $9,000. To date, insurance has paid Ray's almost $17,000, yet the truck remains incompletely repaired. The estimated repair time was also significantly inaccurate, resulting in substantial rental fees, as we were forced to rent a replacement vehicle on a daily basis due to repeated delays and miscommunication. When the truck was initially returned approximately six weeks later, the following issues had not been properly addressed: Pinstripe did not match Tail light chipped Paint chips above the front chrome bumper Tailgate was only attached by cables (unsafe for use) Rear differential locked, causing grinding noises when turning Large plastic piece left in the truck bed Gap in the front panel After the truck was returned to Ray's for an additional week, these items were corrected. However, the front tire still does not hold air. Ray's has stated the tire was not damaged in the accident and that they observed no issues during the six weeks they had the vehicle. However, the vehicle's app documents multiple instances of low tire pressure that were corrected during that period. Based on our experience, I strongly advise seeking another repair shop. Ray's demonstrated poor communication, misrepresentation, and substandard workmanship. I believe my son was taken advantage of due to his status as a college student and because he was limited to their services through USAA's repair network

Mickey turned me away without any real help or advice. He said it was a cluster f**** and didn't…read morewant anything to do with it. He told me he saw where the previous repair shop messed up on putting the transmission back and basically told me to kick rocks. I'm sure they can handle fluid changes and water pumps but won't touch anything outside of that.

I have had my 2019 BMW X3 repaired here and will continue to use them. The auto technicians are…read moreknowledgeable, polite and my car was ready when he said it would be.

Ed and all of his staff are always helpful, professional and wonderful. Always a very fair pricing…read moreand trustworthy work. You can't go wrong using this shop.

I had heard from others that these guys were a great shop so I thought I would give them a try…read more Needed to drain and refill the transmission fluid on my truck as scheduled maintenance. It's an easy job, as long as you have a lift to easily get to the transmission pan underneath. Once there the guy tells me he doesn't know how do it, and I should go to a specialty shop to have it done. Ok, if you can't drain and refill ATF on a Chevy truck transmission (4L60E, literally the most popular transmission in GM history) you don't need to be advertising yourself as a mechanic shop. Maybe this guy is great at whatever he actually does know about working on automobiles, but you might want to call ahead and find out.

I came to Gene & Sons Auto because my car wouldn't start. I told them I believe it's my battery or…read moreeither my starter. They charged me for a full diagnosis test when I came in there and told them exactly what I thought the problem was.

Mike came out and picked me up just off of I85 when I had transmission problems. I am not from the…read morearea so I was nervous as I waited for my insurance company to contact a towing company. When Mike showed up I knew I was in good hands. He arrived quickly, was super friendly, and was more than happy to refer a couple mechanic shops in Auburn before towing me to the one I chose. Would highly recommend!