They came and replaced our window in less than 20 minutes. Stevie was the best! Very professional and courteous and like I said he was in and out in less than 20 minutes read more

My husband hit a golf ball through a window, and I called Fred's (based on two recommendations from friends) and the owner had them out the next day to measure and installed a couple days later (which was fine since our window wasn't an emergency situation). The owner is super responsive. And Danny and Joe were SO professional and nice and just awesome! I highly recommend Fred's Glass & Mirror. read more

The final price ended up being $10 less than they originally quoted me and half as much as their competitor. I even miscalculated the length of the piece that I needed and they cut it down for free. Speedy, quality service with friendly staff- I will definitely being going here again for all of my glass, mirror, or window needs in the future! :) read more

Excellent service and quick response time. We had a shattered patio door and they came and fixed it the same day! Looks good as new.

I wanted to start off by saying I would highly recommend Fred's glass to anyone who needs services. I own a small shop in corona and just before closing hours my window glass was broken. We all know how messy shattered glass can be. They sent out Danny!! Not only did he get there promptly but he was very professional and friendly I felt he went out of his way to safely clean up the glass and secure my store. We have called for their services in the past and we got the same excellent service! read more

Had to have window glass replaced. The fellow that came out this morning, took measurements and assured us the replacement would be ready today. He came back about 1 pm to do the installation. He was very pleasant and extremely neat. Unfortunately my hubby didn't get his name but I wanted to give him a shout out for great customer service. I would certainly recommend their services. read more

Fred's glass always comes through for us. With a little boy and his friends in our house, it's inevitable we'll have broken windows...Thus far, it's only been easy fixes. We've brought windows in (they're right by the Riverside Airport) and we've had them come out. The best part, is the 24 hour emergency service. While they are closed on Sundays, Fred will come and fix your window anytime--no matter the hour. The price is fair and the service is outstanding. I know they received a single star from a reviewer, but that's the reviewers fault for dealing with the "old lady" and not with Fred. Gosh, you could have just walked into the shop next door and they would have given you what you needed. Overall, I'm grateful for an honest company being so close. I have Fred's Glass in my phone's read more

I recently had a leak in my upstairs drain which caused wall damage. Fred's Glass Co. was chosen to remove 2 floor to ceiling mirrors, re-cut one of them and re-install. They were able to remove the mirrors without breaking them and carefully wrapped them for wall repairs to be finished. On 4/1/2013, Carlos and Mark returned to re-install. I watched as they carefully manuvered these big heavy mirrors with only 1/8" clearances. They worked extremely hard to make sure walls and ceiling were not damaged. The end result was a perfect fit. Thay even moved our china hutch against the wall. Thanks, guys.... read more

Fast & friendly! They are top notch. When you walk into their shop you will be immediately impressed. I took a damaged closet door in for repair. They told me just a couple of days and it was exactly that, just a couple of days. Very professional service. read more

I can't get over the service Fred's provided! Our bathroom window broke early Thursday morning and after calling multiple window repair services we stumbled upon Fred's. They were so helpful and kind! They sent Reuben out to give us an estimate and examine the situation. We were told by the receptionist he'd be able to install by the next morning but before we knew it, he had already installed the new window AND cleaned up the old one. He was so nice! I'm more than pleased with them! Way better than any other window company we've worked with. read more

Well, I don't know what all the bad reviews are about regarding customer service. But between getting an estimate over the phone for measured out glass tops to protect our new expensive bedroom furniture. They fabricated two night stand glass tops from my tracings within the same day. Ordered around 9:45 AM, got a call at 4:10 PM that the glass was ready. I've always thought custom jobs normally take at least a week at most places. I'm floored by their fast turn around time. Definitely going back for more glass tops for the rest of our bedroom furniture. read more

Jennifer is extremely rude & unprofessional. I wish the other woman I spoke with picked up the phone instead of Jennifer. A couple weeks ago, I called and asked for my sliding door to be repaired. They sent Joe out, he was cool & he got the job done fast but after he left, we noticed the door wasn't sliding smoothly like before. Nothing happened to the door, the glass was cracked. So I called back and the other woman (Really wish I caught her name) was extremely helpful and informed me they would send Joe right back out but it would have been for Saturday since he was off Friday. He came, fixed it, a couple weeks later, the same thing is happening; the door will not close smoothly. So I called again, and Jennifer picked up. Off to the start she had attitude, "what's your order number because we don't keep that information?" Umm we're in 2018, DO BETTER. She asked for my address & number and said she'll call me right back (keep in mind it's Friday & they close at 5pm, I called around 3pm). 2 hours later, no call back. Ok, let me call her back before they close. She answered with another aggressive attitude, "I didn't call back, because Joe is not in till Monday. Why would I call back?" Business 101, you tell a customer you're going to call them right back, DO IT! I thought it would have been common sense, but apparently not for Jennifer! Staff doesn't seem too fond of her either..now I see why! I'll definitely keep up-to-date when & if my door gets fixed. I was okay with the situation at first, because we all make mistakes, but Jennifer was the main reason for this 1 star. If I could give a 0, I would. read more

Fred's Glass is our family's choice for window repair! They were professional and fair in their quote over the phone. Paul did a great job repairing our kitchen window, he even had to climb a tree! Thanks Fred's Glass! read more

Wow. Horrible. I'm comparing this to Loren's Glass in Chino. All I needed from Fred's were two 11x17 panes for cheap frames that I bought for 7 bucks each but accidentally broke (the original frames included glass). Fred's charged me FIFTY DOLLARS to get new panes! And they had me wait an entire day before I could come pick them up! Also, they wouldn't let me use their bathroom even though I really had to go and there's no where quick nearby you can run to use. Loren's Glass charged me 4 dollars for roughly the same job, and had it done in 2 minutes. If you ever need glass, go to Loren's. read more

Great customer service! They did a excellent job, we're fast and professional. The rep that was sent out Carlos was very polite and did a excellent job! read more

Very good customer service,and very happy with the service at this business!! The glass matched perfect!! I would recommend them to friends!

Called for estimate -complete with suggestions - for broken glass in a door - here within an hour of call. While here I got an estimate also for a long time broken double pane in a different room. When glass arrive, both were installed withing 2 hours, including excellent clean-up. Both installer and office were professional and polite - I especially appreciated the call a few minutes before arrival at my home. Will be a repeat customer should the need arise. read more

I run a small coffee shop, and someone broke in through one of the windows. We called Fred's emergency services, and they were great. They answered right away, and sent a rep to repair the window. We were up and running in no time. Thank you for such great service! read more

I wrote a long review elsewhere. I'll make it short here. Every time I've gotten quotes from Fred's, they've been the lowest price. But I shop around every time anyway. This last time, on several pieces of tempered glass, I paid $435 at Fred's. They were $115 lower than the next lowest price and $200 lower than the highest. Chery'l was very helpful. her recommendation saved me an extra $100. They had all the pieces made in 1 day when I had expected 3 or 4 days. One was an odd shape with inside corners. The other had a cutout for an outlet. read more

I had two broken windows in my home. I called Fred's Glass and Mirror and they were able to come out within the hour and repaired both windows. The window repair man was very friendly and knowledgeable, He did a great job and I would highly recommend them. read more

Seriously, one of the best experiences I have had around! I am busy working mom and needed a closet mirror replaced that had cracked quickly and these wonderful people helped me do that. Very professional and got the job done in a matter of like 2 1/2 hours and that includes them picking up door, replacing, and installing door. I will definitely recommend this business to all my friends!! Thank you Steve! Thank you Fred's Glass & Mirror!! read more

I had a great experience here at Fred's! Very nice, professional, reasonable & fast service!!

Our company broke a window at a job we were working on. We called Fred's on a Friday and they were there Saturday morning to replace it at a great price! Very quick customer service and a job well done. Thanks! read more

Went in to get estimates for glass shelves and a mirror and I spoke with Jennifer who was excellent very helpful friendly and made me feel great since I didn't know much about how to get glass cut for shelves.. Angie also was very helpful so to have two people willing to help me was even better .. read more

I just got hung up on by the incredibly rude and condescending staff at this place because they don't want to take responsibility for their damage to my door!! My business door glass was shattered (along with several businesses in the shopping center) by someone who decided to shoot their bb gun and cause vandalism. Corona PD was called out by my alarm company and since it was 11pm they recommended Fred's to board up my door until the glass could be installed the following morning (they could have easily installed the glass that night but of course, they preferred to say that wasn't an option and charge a ridiculous amount for a board). After being quoted a ridiculous amount of $295 to board up my door I agreed since it was late and I wanted to get the situation resolved. Before this incident my door opened and closed just fine, after the breaking of the glass the door STILL opened and closed fine, but after the board was installed the door dragged very much to close. I told the technician and he said when the glass was installed it would be fixed and work fine. I'm not an expert on doors (and this was the first time this had happened to me) so I thought perhaps it was the weight of the wood board, so I took his word on it. Next morning I get a call from an older woman there at Fred's offering to install the glass since they were installing glass on another neighbors door who was also vandalized. I agreed (again just to get it over with) and came to my office immediately to meet the technician. He installed the glass and once the installation was complete the door continued to drag. I told him the problem I noticed the night before when the board was installed and he said oh I know nothing about this. I called Fred's and I ran the situation by a younger girl who answered the phone, she told me, ok hold off on payment and give me a few hours while I get this resolved. Five minutes later I see the technician removing the glass from my door!! I say what are you doing, he says well since you don't want to pay I'm taking the glass off!! I was like WTF, a young girl at Fred's told me to wait until she got it resolved, I'm not refusing to pay I just want my door to be working how it was even AFTER the glass was broken. He said, no call the office the lady there told me to take it and go. I call and again a RUDE older woman says well you're refusing to pay -- I told her what the young girl told me and she starts yelling at the girl saying she shouldn't have told me anything and then tells me, shes new she doesn't know anything, she shouldn't have told you that. We're not going to fix it, that wasn't caused by us. I had a very important drs appt I couldn't miss and had been dealing with them for hours so I had to agree to have them re-install the glass so I could make it to my appt and my business door not be left open for anyone to walk in. Two days later I see both installers (the one who installed the board and the one who installed the glass) here at my shopping center installing another neighbors glass who also got vandalized... so I call the office again hoping the board installer can see what he caused and he can fix it. I call and again the older lady extremely rude says its not their problem, she passes the phone to a man who I believe is Fred and he yells at me, starts saying how its not their problem and I tell him please listen and he says, I already know everything and its not our problem. He kept rambling on and on yelling so the the last thing I told him was OK, you were happy to take my money but I will post this so people know how you guys work! Immediately Fred hangs up on me!! HORRIBLE WAY TO RUN A BUSINESS. They seriously act like they are doing the customer a favor and preying on an unfortunate situation like having a business vandalized. I will be sure to let Corona PD not to recommend this company any longer and give the business to a local company that has better business practices. In my life I've never dealt with such RUDE customer service. The installers even seemed so confused as to what these people do in the office. Fred, the older woman and the younger girl just yell at each other, pass the call to one another, total dysfunctional crazy people. Don't waste your time, money and energy dealing with these people and this business!!! read more

We called Fred's Glass cause we needed Windows in our mother-in-laws quarters. They were out that day for measurements and within 7 days the job was completed! From start to finish a great experience! Ask for Jennifer. Adobe Walls read more

The owner's wife, Sheryl, is extremely rude! She repeatedly called me yesterday morning until I finally answered to yell at me, Saying "THE CREDIT CARD DIDN'T GO THROUGH, THE CREDIT CARD DIDN'T GO THROUGH, THE CREDIT CARD DIDN'T GO THROUGH." The rudeness and disrespect went on from there. First of all, she pulled my phone number up from her caller ID instead of referring to the paperwork. If she would have, she would have seen that I am not even the person she was trying to contact. I called Fred's glass for my in-laws after their home was burglarized and completely ransacked. Second, the credit card number was written down incorrectly and was THEIR mistake. Instead of calling to confirm that the credit card number was correct, Sheryl decided that it would be better to shout at me. When I said that I would call my mother-in-law to inform her of the problem, Sheryl demanded that someone get back to her within the hour. After that terrible experience I decided to check yelp, and low and behold, pretty much every bad review was complaining about how rude the owners are. They just love to yell at their customers. The young man who boarded up the windows was very polite and displayed impeccable customer service. They are lucky to have him representing their business. The card number mix up would have been no big deal if Sheryl would have approached the situation in a professional manner. I am speaking as a business owner myself, and I would never think of speaking to my customers in such a discourteous tone. I am so glad that Sheryl called me by mistake because I would be absolutely furious if she yelled at my mother-in-law after she had just endured such a violation of her home. Just a warning to anyone who is considering using their services. Their employees do good work, but the owners are very unpleasant people. Your response to my review is is not addressing the problem here. 1. my complaint was about the yelling and rudeness that was displayed by Sheryl. 2. I never once complained about your employees or the service they provided. They did good work and I acknowledged that. 3. I did say that it was a good thing that Sheryl called me by mistake because my mother-in-law didn't deserve to be yelled at the way I was yelled at (my husband could hear Sheryl yelling at me on the phone from across the room). Even so, I would assume that if there was a problem with the credit card, that you would contact the person who's name is on the credit card. My voicemail greeting clearly states my name (which Sheryl would have heard multiple times and even used my name when I finally answered). 4. None of your mistakes would have been an issue AT ALL if I would have been spoken to with even a small amount of respect. This is the first time I have been compelled to leave a bad review for any business. I felt that it was important that people who have been through a scary experience to know that they may not be treated kindly by Sheryl if they are so unfortunate to have to speak with her. 5. Going forward, maybe kindness and respect should be added to your company policy. Thank you for your time. read more

I have had great service every time. They where fast I have used them meany times on bank property.

i was in dire need of a piece of glass for a vintage car and the ladies took great care of me. I came in dropped off the template and they had me in and out in no time. I really appreciate their prompt turnaround. i highly recommend them to anybody in need of glass service!!!! read more

Wow! Fast and affordable service. The lady on the phone was pleasant and they delivered and installed my glass table top right away.

Excellent Service! Called Freds to board up a garage after a Condo fire. They showed up quick and professional got the job done. Nothing but the best to say about Freds Glass and Mirror, highly recommended! read more

We have used Freds Glass multiple times. This past time they forgot to give my husband the buttons that go between the glass and the table, no big deal we would stop by when we got a chance. About a month of the glass shifting from side to side I asked my husband to please go get the buttons. The old lady was soooo rude, said she didn't remember him and he needed his receipt. She made such a stink over these plastic buttons you would think they were made of gold. He said he would pay but she insisted he should bring in the receipt, he left in awe. of course the receipt was thrown away. we bought the buttons at home depot. Their attitude, what a disappointing experience. read more

We ordered a glass top for an end table. They were very helpful and accommodating. Gave us a good price and called when it was in. Everyone in the office was friendly and efficient. I would use them again. read more

This business definitely does not even deserve 1 star. They are dishonest and overpriced. I called them to get an estimate and they sent some guy over in couple of hours. This guy came by and looked at this cracked window I had at my business. Since this was not a broken window I was not in hurry to change it but I wanted to get quotes from different Glass shops. This guy started to inspect the window after I shoved him the location of it, and then he started pulling the window frame and telling me that they could do it. I asked for the quote and he said if I did not get the window replacement service from them he would have to charge me for a service call. I told him that it was ridiculous to ask for a service fee when I just wanted a quote and no one ever told me about a service fee. He than started to play this game and called his office to ask to waive the service fee and he said we'll waive the fee and I'll give you the estimate. I told him I am looking to get this done but I would have to call them if I want to go further. So, the guy leaves and then I start to get calls every other hour from them asking when will I get the window. I kept telling them the same thing, I do not know yet, I will call you when I know. Next day they call again asking to schedule a time to come in and install the window. When I told him again, I was not ready yet, lady on the phone says "We already cut the glass for the window" I was shocked. Who told you to do so and why the hell do I have to get this service from you. She said the quote I received and I was asked to sign it when the guy hand it over to me, is not a quote but a contract. Surely when I read the tiny writing in the bottom it says it is a contract. So, long story short (not so short anymore I guess :-) they cheat you in to signing this "quote" that turns out to be a contract and force you in to buying their glass and service. I guess this is what you call a swindle and I was just a victim of it. I got the window and paid them but I just want to warn everyone out there this business needs to be closed and they should face the consequences of their dishonesty and horrible way of doing business. read more

Used them in the past with good results but not so much this last time. Worker was to repair one broken window and in the process broke an additional adjoining window AND chipped off massive amounts of paint off my newly painted trim. Additionally, the quality of the installation was messy and I needed to hire another repairman who worked for 4 hours to repair Fred's work. When I talked with the manager later she offered a discount on a future repair, told me just to remind her next time, but no refund for the poor work. Don't think I'll be using them again. read more

No electronic records, if you lose your receipt they conveniently deny any repair due to poor workmanship. They won't even try to look up your record in their antiquated paper system. Beware of this "business". read more

Broke my window last night and started freaking out when I was given a quote of $700 to completely replace it. Seeing as I currently don't have $700 just lying around at the moment, I searched for a different solution. I came to this place hoping to hear somewhere between $100-200 bucks to replace the glass. Jennifer greeted us and I showed her the window. She took a few seconds to quote us and got the window done in 30 minutes. Not only was she SUPER nice, she eased my anxiety about the whole window situation. Thank you, Jennifer! We will be back for sure! read more

Let me start by saying 1 star is way to much for this place. Upon first call they were nice sent someone out to get measurements on my windows and a quote was told $398.50 for the kitchen window. I was good with this so scheduled an appointment to get the work done. They sent another person to my house to get an exact measurement and was then told the price was now $598 and that the first price was only for 1 side of the kitchen window. When I called the office to find out why I was told something different the girl immediately beacme very rude and said she was the one who gave the first quote and that was for a different type of window. Already this is two different stories. I was standing infront of the tech when he was asking for prices he asked for the correct one and was given the $389 price. She continued to argue about what was said. I don't recommend this company to anyone. Some advice get several quotes and make sure they do what they say. read more

i got quoted $127 for a 4'x4' sheet of the thinest acrylic available . I called another business and they were selling it for 45 $ .

Great front office staff, friendly and efficient. I needed a mirror cut to fit a frame.. was told it might be a few hours and that they would call me. It was done within an hour. Good service at a reasonable price. read more