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    Freedom Air Heating & Cooling

    4.3 (10 reviews)
    Open Open 24 hours

    Services - Freedom Air Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Freedom Air Heating & Cooling Photos

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    5 years ago

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    Review Highlights - Freedom Air Heating & Cooling

    Jordan and his "team" of professionals installed a new central A/C in my home.

    Mentioned in 4 reviews

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    Advanced Furnace & Air Duct Cleaning

    Advanced Furnace & Air Duct Cleaning

    (34 reviews)

    Initially, my experience with this company was very positive. The technicians were scheduled to…read moreclean the air ducts and dryer vent (my dryer was not drying well so I thought this might help). They arrived on time, were professional, and cleaned up after themselves. At the time, I felt confident that the service had been done thoroughly. However, the dryer vent cleaning did not help so a few weeks later I called a dryer repair service who confirmed my dryer was working effectively and suggested disconnecting the dryer vent ducts to check for an obstruction. When we did, a significant amount of lint was removed--far more than should have been present after a professional cleaning. This was extremely concerning, not only because the service was expensive and clearly not completed to a quality standard, but also because we were unknowingly put at increased risk for a house fire while believing the vents had been fully cleaned. I emailed photos to the company. Their response was that they would need to come back out and redo the service - that we could easily 'stage' a photo like this. I declined, as my husband had already cleaned and replaced the ducts, leaving nothing for them to redo. Despite this, they refused to offer a refund, partial refund, or credit. Additionally, the woman I spoke with was very rude, repeatedly interrupting me, raising her voice, and not allowing me to explain the situation. She seemed more annoyed with me than concerned about the situation. What makes this even more troubling is that during the initial visit, the company recommended additional treatments for 'possible' mold based on their findings. Given what we later discovered, I no longer trust their assessment or their work and will now need to pay for a second opinion. This entire situation was unnecessary, stressful, and costly. While I am disappointed about the lack of refund, my greater concern is for other clients--especially elderly individuals or single parents--who place their trust in this company and may not have the ability to verify the work themselves or afford to pay someone else to correct it. As much as I would love to be able to recommend this company, based on my experience, I cannot recommend them. Update: While I very much appreciate the quick response to my review from the business owner, unfortunately, much of the information in the response was inaccurate as it relates to my conversation with his staff. A follow up call from the owner to dig a bit deeper into the concern would have gone a long way in restoring trust in the company and moving things in a positive direction. That did not happen.

    This company emailed us and sent an estimate right away which was reasonably priced. Making an…read moreappointment was so easy. Randy and Casey did an amazing job with our air ducts. They arrived early and got right to work. They cleaned up as they went along and left our vents brand new and the house smelled great. They were professional, so friendly, and very efficient. I will definitely use this company again in the future. I highly recommend their services.

    Freedom Air Heating & Cooling - hvac - Updated June 2026

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