I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

10 out of 5 stars if I could. My A/C went out in the current heat wave. I called a few places that…read moresaw their chance - wanted to charge me "emergency" fees, not applied to any work. Anthony spent the day texting with me before coming over in person, trying to trouble shoot. when he arrived, he quickly figured out the problem and knew time was of the essence. He got the part + installed it within 24 hours and said he didn't want me to pay until we are certain it works long term. That's the absolute opposite of all the opportunists out there. He has a great demeanor and more than that - he's just really great at what he does. Reliable, kind, honest. Don't bother calling around, call him.

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

GWB provided excellent and timely service. Jarrod was very knowledgeable, professional, & did a…read morethorough job. I highly recommend GWB.

My central ac stopped working the other day. On a recommendation I called GWB Heating and Cooling…read moreand I am so glad that I did. The owner, Gary, came out later that afternoon and after diagnosing the problem, made me aware that the motor on the condensing unit was shot and needed to be replaced. It was late in the afternoon and Gary said he would make some calls in the morning to see if he could locate a motor. The next day around 10:00am, Gary called and said he had located one and would be out later that day to replace the motor. True to his word, he showed up a few hours later and replaced the motor. Considering that the next day the temp went up to 92, I can't help think how fortunate I was to take my friend's recommendation to call GWB. If I ever have a problem again i won't think twice about calling GWB. Many thanks!!!!

From my initial contact with the office to the estimate and completion of the project I was very…read morepleased. The office responded immediately and I had the estimate the following day. The work was completed the next day. Jose and Tyler, the installers did a great job. They worked quickly and neatly. All in I'm very happy with their prices as well as their quality of work. Highly recommended.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

They're the very best!! Have used them for years for both minor and major work. Always responsive…read morewhen we call and their work is top notch. The service people are professional, knowledgeable and pleasant. Prices are fair, service is excellent...we would never consider trusting anyone else. On a scale of 1 - 10, with 10 being excellent, would rate them as 10+++!

Just one deception after another. Have had an A/C issue for a year now and have been run around…read moretime after time after time. 'We'll be there in the morning'. 'We needed to order a part'. 'We needed a different part'. 'We lost the part (and the key to your house. We'll be there as soon as we find it' This house has a service contract with this company and have been ignored and disrespected entirely by this company.

Needed service for water in master bedroom, knowing my air condenser was above the room, knew it…read morehad something to do with that. Called at 11am, tech here within an hour and 1/2 (he called when on way with an ETA) Introduced himself with a handshake, was personable and kind (Kevin C.) . Assessessed the issue, explained the work, and showed me everything on his tablet before leaving. The biggest take away was upon him starting the work, I asked if I could please use his shopvac to deal with my carpet while he was fixing the condenser; and 45 minutes later (after job completed) I heard the shopvac again, and went upstairs, and he was very kindly doing my carpet for me! Needless to say, impressed, and extremely grateful. He was here for an hour 1/2 max! Excellent experience all around. LN - Lavallette

I used this company for many years because I thought they were family owned. I now realize they…read morehave been sold. Their service has gone down downhill and I recently had a service call where they told me I needed to spend $15,000 to fix a problem. I called another company and they fixed it for $300. When I called to cancel my service they said "OK thanks " almost like they're used to it by now. Done

Switched out original builder grade thermostats on two floors to provided new Ecobee smart units…read more The Master Touch Home Service was prompt to respond and provided excellent communication through texts and phones. My Tech arrived on time and described what was giving to be done. He even needed to pull new wiring from the units to the thermostats and thankfully he had attractive base plates to mount the Ecobees on the wall, as the hole left from removal was too large. He then worked with me on my app. I am planning to use Master Touch for some electrical work and I will hire them for spring and fall HVAC servicing. I highly recommend this independently owned professional company.

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

Tom and his son are an absolute pleasure to work with. One of my central AC units stopped blowing…read morecold air. I reached out to a few people and they were the most professional from the first contact. They came to my house, had the newest technology and were able to diagnose and correct the problem quickly. The temperature in my house started dropping before they even left. If you are ever in a pinch or need an honest HVAC Company to come to your house, please do yourself a favor and reach out to Manfredi.

Had a brand new AC unit installed. Nothing but issues. System had so many issues and they want no…read morepart of sending someone to take a look! I know you can have everything perfect! But spending 10k and having mult issues on a 2 yea unit! Issues started like 6 months into having. I mean its not like i had them install a sprinkler!! As i am sure would F that up!! If they bothered to come take a look at there work!!!! RUN IF You can or take classes how fix this stuff cause Will NEVER come