Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

Bought my third Nissan Rouge this week. All Staff are "OUTSTANDING". No problems, Scott and…read moreRobert are excellent sales personal. Ryan is exceptional also, greets customers with a smile as they walk in the door. If anyone is looking for a new car, I highly recommend Laural Auto Group. You will also be greeted by Emma.

So I went in today for an oil change, tire rotation and car wash. Granted I had a gift certificate…read morefor this to be free is beyond the point. The lady at the service desk was great! That wasn't my issue. If you're going to tell somebody we washed and vacuumed your car, don't have the customer get in and you sweep only the drivers may, not only did they not lift up the mats they left the rest of the car filthy! I guess washing your car these days is hosing it off and sweeping one may. I could of done a better job myself at the car wash... That just disappointed me that their team just don't care! Below is the link to my video of their poor work. http://youtu.be/J870QgocyGQ

Would give this place a 0 star is possible! This place is absolutely terrible!!! STAY AWAY!!! They…read morewill steal your money and leave you with a junk for a vehicle! This place really covers up SEVERE rust damage on their vehicles with undercoat so they can sell it for more. Then when your vehicle rusts out, they tell you it's not their concern. They treat people terribly, and all they care about is taking your money. Please please anyone who wants to buy a car here... DONT DO IT!!! It will be the worst mistake you have ever made! Their cars and services are completely shit! And management is worse! They really don't care and they will lie to you just to get their way and your money! STAY AWAY FROM THIS PLACE AT ALL COST!!!

I recently brought in a used car for service and they're telling me it needs a new engine and that…read morethe engine will cost $3875. So I figured I'd talk to a salesman about perhaps purchasing a brand new vehicle. The salesman and I waited an hour for the sales manager to come back from his lunch so he could do the appraisal on my current car. Now mind you I had this car there not 3 months ago because I was interested in purchasing a new truck then. The appraisal then was $9000. Granted I get the engine is going to cost roughly 4k so I'm guessing they'll come back around $4500ish. Boy was I wrong. They offered me $1000 for my trade in. A thousand bucks! So I asked why on earth is it so low. The sales manager says it's because the engine cost $7000. Ahhhh no. The service manager just quoted me $3875! So he goes and talks to the service manager who of course back tracks and says it's impossible to find the engine anywhere. And the sales manager says that's why it's so low. I think at this point he forgot everyone carries the internet in their pocket. I pulled out my phone and after a 5 second search and a 30 second phone call I find an engine for $2950 with a 5 year / 50k miles warranty. I give him this info. He increases the offer to $2000. Give me a break.... The first salesman says he'll see what he can do and give me a call before he leaves at 5:30. Here I sit the next day 24 hours later with no call back.

First Class practically goes out of their way to help you out and make sure you get the best…read moreservice for your dollar. They're the only repair shop in the area that I know of who offers a complimentary loaner vehicle to use while they're working on your vehicle. I have never utilized the detailing services, but I hear they are great as well. The loaner vehicles I have used have been very clean, so I can only imagine how well they also detail. First Class is a great place for both major and minor repairs. They also sell tires.

Always helped when I had a problem prices are decent got me in when I was in a hurry. Never had a…read moreproblem with any of the work.

Eric and Corey were very welcoming and professional! We travelled from Colorado to get our…read morebeautiful Black Cherry Sierra Extended Range EV Pickup and drove it all the way home without a glitch! By the time we arrived home we knew the functions and had practiced parking extensively AND we can fit it in our garage!

Stucky Buick gmc could stop selling lemons , even when ordered they did not want to buy back the…read morelemon they sold me and took it further by trying to degrade me I will never ever spend a dime at any stucky establishment

The dealership went above and beyond for our new fifth wheel. From the trade in inspection to the…read moreservice department, they really did their job well.

it is like a nightmare trying to deal with this business, i bought a new 2025 jayco camper and have…read moreneeded warantee work. the service manager ryan is ignorant dealing with customers and knows nothing about campers. i have had several bad experiences with him. when i first picked up camper it had a few problems that needed repaired. he told me they were minor repairs and that i could take camper home and make the repairs myself. my solar panel was not charging my battery and he told me a solar panel was just a sales gimmick and really didn't do anything. i did research on my own and found out that solar panel was never programed to charge my battery ans wasn't working (fixed myself). my recent experience was the second trip for warantee work. the cable that operates the sewer drain valve would not work and i took to have repaired. i waited a couple weeks and then got a call it was repaired. i drove 40 minutes to get the camper, hooked up to it and decided to try sewer cable before leaving. guess what, they installed a new sewer cable (i could see they opened the bottom of the camper) and the cable would still not work. wouldn't you think someone would have tryed to operate it before telling me to pick up. i dread dealing with this place and wish i could get my money back on my purchase. would never buy here again

Excellent Friendly service at reasonable rates. Quality work.read more

If you are looking for honesty and integrity look no further than Valley Auto! You don't have to…read moreworry about being sold anything that isn't truly needed. Chris and his staff are top notch and they take care of their customers! He goes above and beyond to make sure your car is safe and that his customer is happy. Thanks again for the top notch work and excellent pricing!

We recently purchased a 2024 jeep wrangler And love it! We worked with Mike on the sale and he was…read morefantastic! We are so happy with the whole processs at Jim Babish Auto Sales. Definitely recommend!

We've been buying vehicles from Jim Babish Auto for over 20 years, and there's a reason we keep…read morecoming back. The entire team is honest, knowledgeable, and always treats us like family. They make the car-buying process easy and stress-free, with no pressure and exceptional customer service every time. We've always found reliable vehicles at fair prices and know we can trust them. We highly recommend Jim Babish Auto to anyone looking for a quality used vehicle and a dealership that truly cares about its customers!