I've been using Fire and Ice for years. Great customer service. We had them put in brand new AC…read moreunit and service our mini split and swamp coolers. from start to finish, they never disappoint.

I run a BnB and I am very busy in the summer w/ bookings.. and we all know, it's very hot in the…read moresummer.  Issue first started in the summer where my A/C would not cool. Nielson Fire n Ice came and did an inspection and said I needed a new thermostat. The tech said and i quote, "Everything else looks fine, system is running normal". I replaced the thermostat - $150 Two weeks later, guests complain the AC won't cool down. Had to give them a refund. Fire n Ice recommended to install a hard kit - $450 2 days later, new guests complain. Same issue. More guest refunds. Fire in Ice recommends basically a full A/C replace (Condenser, Piston, pressurize and evacuate lines, etc) - $5,225 (reduced by $300 after I requested a discount - this was the best they'd offer).  3 days laters - same issue. Fire n Ice came back.. not sure what they did but managed to get it to temporarily work? Had to refund guest that were there.  Next 5 days did testing and seemed to work.  Cleaners check day of guests arriving and SAME ISSUE! WILL NOT COOL! Fire n Ice can't make it to my house in time. Had to cancel guests entire stay. Fire in Ice installed a new board - $550.  My thought is they still don't know what the issue was and just tried something new every time to see what would stick... costing me loads of money.   So after all that, I'm out approximately $7,500 from Fire n Ice and guest refunds.  And now, fast forward THREE months later, I get ANOTHER invoice for $100.   Avoid at all costs.

Hi-Desert Air handles all of our seasonal tune-ups, including both our HVAC system and our swamp…read morecooler (evaporative cooler). They replace our pads and calibrate the swamp cooler every year and are clean, efficient, easy to work with. Brandy always does a great job setting us up at a time that is convenient and solves any minor problem immediately. They even winterize the swamp system and reboot it come spring with fresh filters--no fuss, no mess. Three trucks showed up one afternoon, got everything done before lunch, and left with no traces behind . If only every contractor could be that efficient! A few years back they replaced our entire HVAC system and our electric bills dropped by almost 40%, and the system has never given us a moment of trouble. They didn't stop at the unit--they replaced our old ductwork with a high-efficiency ducting system. The airflow is reprioritized (they explained that's why some rooms were always hot and some were always cold), and the temperature throughout the house is noticeably more even. Great design, skilled installation. There prices are always competitive and they were will to work with us to get the most out of the limited budget that we had.

Add me to the list of happy campers who called hi-desert Air. The furnace went out Friday morning…read moreand I called them Friday afternoon. They were able to get to the house on Monday morning right on time and ready to go. The repair was done quickly and correctly. He showed me the broken part that he removed and charged me less than I expected - frankly. (Google estimated my repair between $250 and $350 and high desert was shy of $200). I'm happy to recommend this business.

Quality install and service Great customer service…read moreHands down the best in the business Won't go anywhere else

Service technician came out and assessed the situation on day one. Replaced a swamp cooler float…read more They ordered a replacement panel and low voltage kit and came back a few days later to install. Everything went great and I will contact them when my unit needs to be serviced again. So probably in a few months for winterization.

I want to thank Pat for his diligence and care in first servicing my four mini split units, but…read morethen addressing a condensation problem by installing a new pump on one unit. On top of that, Pat saw that the housing on the same unit was cracked in a few places and the door did not open/close smoothly. Pat made 3 trips to get it right, because he wanted to do the right thing for me, as if it was his own unit that needed repair. Emma in the office was always professional and helpful and friendly, so she gets a thank you mention as well. Diversified has my business....thank you!

I contacted this company for a second opinion on an issue with my HVAC unit. When I called to…read moreschedule, I was told it would be a $75 diagnostic fee and $70 per hour for labor, which was cheaper than another company I had already spoken with. That is the only reason I chose to have them come out. The technician arrived, diagnosed a completely different issue than what the first company had told me, and then quoted me $450 + diagnostic cost + coolant cost for the repair--even though he had already found the leak. When I asked how it could possibly cost that much if their labor rate was $70 per hour, he said the office would call me to explain. When the office called, I was told that the $70 per hour was a "warranty price" and that for this issue it was a different price per hr. At no point during the initial call was this distinction made. I was understandably concerned about the lack of transparency, and when I repeatedly reminded them that I chose their company because of the hourly rate they gave me, the person on the phone became rude and defensive. I then asked to speak with the owner. When he called, I explained the situation from the beginning. Instead of listening and trying to resolve the issue, he became rude as well and said to me, "Under any circumstances here are you wrong?" I was shocked. I told him that his company had quoted me one price and then changed it after I'd already scheduled and had the technician come out, wasting everyone's time. He insisted that their labor price had "never" been what I was quoted, yet he had no explanation for why two different people from his own company had told me that number. When I asked directly what their actual fee was, he still would not give me a straight answer. The lack of transparency about pricing and the dismissive, disrespectful attitude from both the office and the owner were absolutely unacceptable. I was treated as if I was the problem simply for questioning a bait-and-switch type situation. I would not recommend this company to anyone who values honesty, clear communication, and basic respect.

Tiny tiny font on the invoices ... be careful how the bill adds up you may not be aware of it. Be…read moresure to clarify everything before agreeing and that no weird fees are added without your consent

Came through for us again! They do great work at a very…read morefair price. Show up when they say they are going to and leave the place as good or better than when they got there. This is the third or fourth time we've had them to our home to help and we would definitely use them again and we recommend them highly!

Tim and Dmitri worked very hard and did an excellent job on our garage air conditioning system…read more Would highly recommend! Barry P.

(Might be a duplicate review, but this team is really good.)…read moreYelped for assistance with a pesky, underperforming a/c unit in the middle of July. "Un-fun." Cooling & Heating Repair were the first to respond and set-up an appt. for the same day (Desert Bonus!) Ilia the Wise (Technician) did a quick system check and surmised that one system was low on Freon (take THAT Al Gore and W.E.F!), and both were missing safety switches, in addition to needing filter replacements. Switches were added and operation verified, and filters replaced (except a special order), and Freon topped off. Both systems work like a champ and I'm very thankful for the response time and professionalism. Great work Ilia and C&H Team!

Harrison Air came and did some duct work for me under my home warranty. The seller had run the AC…read morewhile working on the home caking the AC coil with white dust, they also didn't insulate anywhere. Last summer was absolutely miserable in 29 Palms! Jim and Mike spent lots of time diagnosing the issue and explaining it to me. After the repair my home is mostly comfortable in 106 degree heat. So far, so good! I highly recommend Harrison Air!

My HVAC unit on the roof of my condo was in need of repair. Harrison Air Conditioning was assigned…read moreto me through my home warranty. They provided me a 1 hour arrival window which was great (wish everyone did that) and arrived right on time, and completed the job very well. Good communication, a job well done, and pre/post photos of the effort too! Very professional and I would recommend to friends and family.

When I called Chris, I knew I needed to replace my evaporative cooler. However, we discovered that…read moretwo of the airducts also needed to be replaced. Chris was professional, arrived on time, and thorough. He answered all my questions. His prices for materials and labor were fair. Chris and his crew again arrived on time on instillation day and worked quickly and efficiently. I highly recommend Affordable Heating and Air Conditioning and will use them again in the future. Thank you Chris.

Chris is very professional and a "must call" if you need something He will explain the work and is…read morevery reasonable . I will be using him again and highly recommend him.