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    Hi-Desert Air

    4.4 (63 reviews)
    Open 8:00 am - 4:30 pm
    Updated 1 month ago

    Services - Hi-Desert Air

    HVAC installation or replacement

    HVAC system repair

    Hi-Desert Air Photos

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    9 years ago

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    10 years ago

    Excellent service. Have gone out of their way to provide service during cold/hot spells when needed. Professional and friendly. Honest

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    8 years ago

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    Page 1 of 2

    Ask the Community - Hi-Desert Air

    Review Highlights - Hi-Desert Air

    Brandi and Megan have been very helpful after the repair helping me with reimbursement from my Home warranty company.

    Mentioned in 7 reviews

    Read more highlights

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    Nielsen Fire & Ice Heating And Air

    Nielsen Fire & Ice Heating And Air

    4.7
    (56 reviews)

    I've been using Fire and Ice for years. Great customer service. We had them put in brand new AC…read moreunit and service our mini split and swamp coolers. from start to finish, they never disappoint.

    I run a BnB and I am very busy in the summer w/ bookings.. and we all know, it's very hot in the…read moresummer.  Issue first started in the summer where my A/C would not cool. Nielson Fire n Ice came and did an inspection and said I needed a new thermostat. The tech said and i quote, "Everything else looks fine, system is running normal". I replaced the thermostat - $150 Two weeks later, guests complain the AC won't cool down. Had to give them a refund. Fire n Ice recommended to install a hard kit - $450 2 days later, new guests complain. Same issue. More guest refunds. Fire in Ice recommends basically a full A/C replace (Condenser, Piston, pressurize and evacuate lines, etc) - $5,225 (reduced by $300 after I requested a discount - this was the best they'd offer).  3 days laters - same issue. Fire n Ice came back.. not sure what they did but managed to get it to temporarily work? Had to refund guest that were there.  Next 5 days did testing and seemed to work.  Cleaners check day of guests arriving and SAME ISSUE! WILL NOT COOL! Fire n Ice can't make it to my house in time. Had to cancel guests entire stay. Fire in Ice installed a new board - $550.  My thought is they still don't know what the issue was and just tried something new every time to see what would stick... costing me loads of money.   So after all that, I'm out approximately $7,500 from Fire n Ice and guest refunds.  And now, fast forward THREE months later, I get ANOTHER invoice for $100.   Avoid at all costs.

    Diversified Heating & Cooling

    Diversified Heating & Cooling

    4.5
    (114 reviews)

    I want to thank Pat for his diligence and care in first servicing my four mini split units, but…read morethen addressing a condensation problem by installing a new pump on one unit. On top of that, Pat saw that the housing on the same unit was cracked in a few places and the door did not open/close smoothly. Pat made 3 trips to get it right, because he wanted to do the right thing for me, as if it was his own unit that needed repair. Emma in the office was always professional and helpful and friendly, so she gets a thank you mention as well. Diversified has my business....thank you!

    I contacted this company for a second opinion on an issue with my HVAC unit. When I called to…read moreschedule, I was told it would be a $75 diagnostic fee and $70 per hour for labor, which was cheaper than another company I had already spoken with. That is the only reason I chose to have them come out. The technician arrived, diagnosed a completely different issue than what the first company had told me, and then quoted me $450 + diagnostic cost + coolant cost for the repair--even though he had already found the leak. When I asked how it could possibly cost that much if their labor rate was $70 per hour, he said the office would call me to explain. When the office called, I was told that the $70 per hour was a "warranty price" and that for this issue it was a different price per hr. At no point during the initial call was this distinction made. I was understandably concerned about the lack of transparency, and when I repeatedly reminded them that I chose their company because of the hourly rate they gave me, the person on the phone became rude and defensive. I then asked to speak with the owner. When he called, I explained the situation from the beginning. Instead of listening and trying to resolve the issue, he became rude as well and said to me, "Under any circumstances here are you wrong?" I was shocked. I told him that his company had quoted me one price and then changed it after I'd already scheduled and had the technician come out, wasting everyone's time. He insisted that their labor price had "never" been what I was quoted, yet he had no explanation for why two different people from his own company had told me that number. When I asked directly what their actual fee was, he still would not give me a straight answer. The lack of transparency about pricing and the dismissive, disrespectful attitude from both the office and the owner were absolutely unacceptable. I was treated as if I was the problem simply for questioning a bait-and-switch type situation. I would not recommend this company to anyone who values honesty, clear communication, and basic respect.

    Freedom Mechanical Solutions

    Freedom Mechanical Solutions

    5.0
    (1 review)

    Great service. My AC stopped cooling last week, a very hot week, and I had to deal with home…read morewarranty red tape for repairs; never easy or straightforward but John from Freedom Mechanical Solutions came to the rescue as a result. I was very impressed with my initial contact (a personal phone call) and he was able to come the next day for which I received automated scheduling texts and arrival alerts. John pretty quickly diagnosed and repaired the problem and the cooling was working in short order. A couple of hours later my Nest Thermostat stopped cooling so I called John and he returned to take a look and had that fixed in a few minutes. That was above and beyond and I appreciated him returning a second time. John is very knowledgeable, competent and respectful and I highly recommend him and Freedom Mechanical Solutions.

    From the owner: With over 13 years experience in the industry; we are a Veteran family owned licensed, insured and…read morebonded Heating Ventilation and Air Conditioning contractor servicing the Coachella Valley and surrounding areas. We work on all makes and models of residential and commercial equipment. Why you should hire Freedom Mechanical Solutions If you're dealing with HVAC issues, it's best to work with professionals you can trust. At Freedom Mechanical Solutions we have the experience and the tools to get the job done right the first time. You should work with our local HVAC company because we: Have over 12 years of experience Offer a full suite of HVAC services Offer free estimates Use state-of-the-art tools Work quickly to get the job done Provide great customer service Leave your HVAC system to our professionals today by calling 760-821-0488. Thank you for considering us as your mechanical contractor in Yucca Valley, CA.

    Hi-Desert Air - hvac - Updated July 2026

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