Very knowledgeable, staff, high-quality products and service, including installation for what you…read morepurchase from them. Just a FYI they do not install some thing you have purchased somewhere else I do not find this as a negative I understand why. Conveniently. Yes, you can find the same product off of the Internet, but truck and stuff will install, which is a great service. I had a bed cover installed on my Tacoma pick up truck. They even showed me how to extend the life of the cover and what cleaning products to use I highly recommend them.

I recently had window tint installed here. When I was able to roll the windows down I noticed…read morescratches in the tint running horizontally near the top of the tint on both sides. I returned there today to address the issue and was rudely told it was not from the install but rather the soft rubber window gasket. If the scratches could have been caused (which they couldn't possibly have) by the rubber gasket, they would be vertical not horizontal. They did a shoddy install on a mustang that I had them do 8 or 9 years ago which still looks awful to this day. As a small business owner I do know a little bit about customer service and what I experienced today was awful. I will never take a vehicle there again. I now understand why there are no positive reviews for this business. Stay away from this place.

Just wanted to say that Trevor in sales was amazing to work with and it was well worth the 3hr…read moredrive to this dealership. Would highly recommend this dealership to anyone interested in any vehicle.. Thanks again Trevor Keith was also Amazing with the paperwork very professional and friendly

I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Too expensive for an oil change! I went to three of their locations and compared to other similar…read morecompanies this place was $100 or more just for an oil change and with other companies you received additional services! Would not recommend wasting your time?

No place like big Rays they are the best you can't go wrong money well spent they're fast friendly…read morecourteous all around great people . Would not go anywhere else with my car very trusting and reliable dependable love love love big rays

We brought our 1984 Porsche 944 in for electrical repair and the experience was excellent. The team…read morewas professional, and transparent about the work needed to be done. Friendly, reliable, and fixed right the first time. Great job! thank you!!!

I have a Porshe 911 which had an airbag light that was constantly on. I took the vehicle to K & M…read morefor service and paid approx. $140 to get it fixed, or so I thought. The next day the airbag light was back on and ultimately, they told me to go to Isringhausen to get it fixed. No mention of a credit for the $140, even though I had been a good customer for some time. Isringhausen charged more to initially fix it, but that didn't last very long either. So, Isringhausen had me bring the car back and they did ultimately fix the problem and credited me for the initial service against the final bill. At that time Isringhausen informed me one of the radiator fans wasn't working. I arranged for K & M to fix this as they are closer to my home (I didn't have time for Isringhausen to fix it when I was there). Took it to K & M who said they needed an additional part that will be delivered to their location in a couple days. Given that the front part of the car was taken apart it was decided to leave the car there. Big mistake! I picked up the car and immediately noticed a couple things different. For starters the gas needle was on empty (the gas was at a quarter tank when I left it there), one of the gauges was changed to G Force and the vehicle had 45 more miles on it! Luckily, I made it to the closet gas station, where I called the service desk asking why there is no gas in my car and why did someone drive my car 45 miles. I asked to speak to the owner but was told he wasn't available. I asked for the owner's email but was told by the service advisor all emails go to him, then he forwards them on. I didn't believe that, so I tried to call the owner several times but was always told he wasn't available. I asked the service advisor why there were 45 more miles on my car and he informed me they have to drive the car to make sure the repair was successful. I began to wonder if I was speaking to the individual who took my Porsche on a joy ride. I left several messages for the owner but never heard back. I take no joy in writing this review, but people need to know this happened.

Great customer service. Did a free scan and was even able to resolve the issue. When asked what I…read moreowed was told don't worry about it. One of the mechanics 15-20 minutes on my vehicle. Highly recommended.

Terrible and dishonest shop. Will mess up your vehicle and/or not ever give the vehicle back to…read moreyou. Won't make things right even if you beg them.

I car. Great motorcycle. Great van. Great car. Great bike. Great spot. Epic people. Niceread more

My initial reaction was... "this cant be right" the place was very run down. The service area is…read morebehind a smaller building, going down a slope. Everyone seemed busy... or just didn't care to greet me. I stood by for a moment to wait for service. When i got to the service area, everyone was worried bout all the golf carts and atv's . There was barely any motorcycles in service so i was a bit worried. I didnt know where to park and who to talk to so i kinda sat there for a moment until a young guy came and got my info. They didnt seem very friendly. I sat outside for an hour or so for an oil change. I was sooooo tired when it was done so i didnt even check before riding home. When i got home i noticed oil kinda leaking out of my oil tank. I just wiped it up and made sure to twist the oil knob a bit more. Then i noticed a little piece of screw or cap missing. I immediately called them back and told them what happened. I came in the next morning and the parts manager took care of me. Overall experience was decent , wasn't great but not too horrible. 3 out of 5 for over service.

Stay away from this place they are there only for scam i give my car for fix and they didint fix…read moreand they charged me for parking SCAMERR

Just went there to discuss mounting tires. I've known the owner and his family for over a decade…read more Neil was too busy to chat today. In walks Adam. Not sure if he was withdrawn from meth (allegedly) or if he was trying to feel important, but he was 3x over priced and extremely rude. After finding out he would be the one mounting my tires I opted to go somewhere else. Too bad Neil hired people like this. Makes a once family run business look extremely bad.

The quality is great, the work is great one of the best places in Peoria if you want your vehicle…read moredone right this is the place ,Todd kept me informed thru everything I was very pleased with there work ,I hope I never have a problem with my vehicle again but if I do I know where im going !!!

Great service Honest assessment. Friendly service agents…read moreTrustworthy advice and estimates