Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

This place makes you feel so welcome the moment you step…read moreinto their doors. I couldn't ask for more friendlier people (and not pushy at all) to deal with. I highly recommend buying a car here. I drove an hour and half for my "perfect match" and it was worth every mile!!!! Thank you everyone at Lighthouse for making this amazing

I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Stay away from this place they are there only for scam i give my car for fix and they didint fix…read moreand they charged me for parking SCAMERR

Just went there to discuss mounting tires. I've known the owner and his family for over a decade…read more Neil was too busy to chat today. In walks Adam. Not sure if he was withdrawn from meth (allegedly) or if he was trying to feel important, but he was 3x over priced and extremely rude. After finding out he would be the one mounting my tires I opted to go somewhere else. Too bad Neil hired people like this. Makes a once family run business look extremely bad.

We brought our 1984 Porsche 944 in for electrical repair and the experience was excellent. The team…read morewas professional, and transparent about the work needed to be done. Friendly, reliable, and fixed right the first time. Great job! thank you!!!

I have a Porshe 911 which had an airbag light that was constantly on. I took the vehicle to K & M…read morefor service and paid approx. $140 to get it fixed, or so I thought. The next day the airbag light was back on and ultimately, they told me to go to Isringhausen to get it fixed. No mention of a credit for the $140, even though I had been a good customer for some time. Isringhausen charged more to initially fix it, but that didn't last very long either. So, Isringhausen had me bring the car back and they did ultimately fix the problem and credited me for the initial service against the final bill. At that time Isringhausen informed me one of the radiator fans wasn't working. I arranged for K & M to fix this as they are closer to my home (I didn't have time for Isringhausen to fix it when I was there). Took it to K & M who said they needed an additional part that will be delivered to their location in a couple days. Given that the front part of the car was taken apart it was decided to leave the car there. Big mistake! I picked up the car and immediately noticed a couple things different. For starters the gas needle was on empty (the gas was at a quarter tank when I left it there), one of the gauges was changed to G Force and the vehicle had 45 more miles on it! Luckily, I made it to the closet gas station, where I called the service desk asking why there is no gas in my car and why did someone drive my car 45 miles. I asked to speak to the owner but was told he wasn't available. I asked for the owner's email but was told by the service advisor all emails go to him, then he forwards them on. I didn't believe that, so I tried to call the owner several times but was always told he wasn't available. I asked the service advisor why there were 45 more miles on my car and he informed me they have to drive the car to make sure the repair was successful. I began to wonder if I was speaking to the individual who took my Porsche on a joy ride. I left several messages for the owner but never heard back. I take no joy in writing this review, but people need to know this happened.

Quick and easy oil change. They fit me into their schedule with ease and gave fair pricing…read more Great customer service.

Most customer focused business out there. I have gone here numerous times without an appointment…read moreand they fit me in, provide great service at a fair price. I sit in the waiting area and they treat everyone the same. Model local business.

Over priced from the quote and when I refused extra service to replace cabin air filter they…read morewouldn't put the old one back. Rotated tires and air pressures were off from each other by 10psi. Never coming back! I made the mistake of not calling Lighthouse GMC Buick first since Grimm could get me in same day! $200 cheaper there to get both Oil change and fuel filter replaced on my Sierra 2500HD!

Just purchased my 8th new vehicle from Bib Grimm. Just as the previous purchases this one went…read moregreat and what I have come to expect from this dealership. Our salesman Roger retired and we were introduced to Roman and he along with Troy and team did a great job selling me my first EV.

I have spent quite awhile looking for a mechanic that I trust working on my 1991 Mercedes. Then I…read morefound Sam's Import Auto Repair and I could not be happier. He is very knowledgeable and very fair in his pricing.

I was incredibly fortunate to find Sam. He has helped me with my BMW, and is the only one I would…read moretrust to work on my car. He is extremely honest (which is hard to find these days), professional, knowledgeable, and fair. He is now helping my son with his car, going above and beyond to take care of it. I am very thankful to know him. The BEST!! Courtney

I can't say enough about my experience. They worked closely with me to ensure every detail met my…read moreexpectations, using only OEM parts--which I really appreciated for both quality and peace of mind. This accident went through insurance, so I know it was not easy for them to do. When I picked up my car, it looked fantastic. Not only was the repair great, but the car was also detailed. It honestly felt like I was driving it off the lot again. (I was a former engineer at Honda and this really was a great experience). Highly recommended!

My new Highlander was hit from behind and subsequently pushed into the car in front of me. I took…read moreit to three shops for estimates. After discussing the repairs, heard their quality guarantee and emphasized my expectations, I decided to let Benishek and Will do the repairs. They were all a pleasure to work with: William, Parker and Cindy listened, explained details with me and were always responsive. The repair was AMAZING! Paint quality with NO imperfections, seams lining up to factory specs and all electronics were operating as new. I recommend this shop!!! Thank you Benishek and Will.