Project Summary It has been 8 months since Freedom Solar completed installation of our SunPower system. Overall excellent experience with Freedom Solar, but there was a hiccup with a faulty SunPower PVS5 monitor where we couldn't track how much our system was producing for 1-1/2 months. This required 2-3 more visits by the Freedom Solar staff, but system has been working very well. Contacted Freedom Solar in late DEC 2017, but couldn't get an estimate until JAN 2018 because of the holidays, signed contract and installation completed in early FEB 2018, then system was inspected by City of Sunnyvale, and connected to the grid after PG&E approved permission to operate in late FEB. Additional visits required in MAR and early APR because SunPower asked the Freedom Solar staff to try several troubleshooting steps before agreeing to simply replace a faulty PVS5 monitor, which apparently rarely happens. It's nice to see our PG&E bill essentially go down where total amount is for PG&E connection fee and for gas - about $25/month so far. Freedom Solar Staff All are professional, friendly and helpful: 1) Clayton Coate, solar consultant, initially came out to our home for the site evaluation and drew up estimate for a system; he always returned my calls during my review process as I was getting estimates from several companies - learned a lot from Clayton about the industry; 2) Pedro led the installation crew and they were efficient and clean completing everything in 1-1/2 days; 3) Henny Upton, office admin, who provided up-to-date emails with billing statements and system user manuals; 4) Michael Copeland, project manager, coordinated install, inspections by City of Sunnyvale and PG&E; 4) Susan Moore, another project support staff, came by because of the issue with the SunPower PVS5 monitoring system which required Michael to come and install a new unit in APR after SunPower approved and provided a replacement. SunPower System As I said earlier, the system is working well and I am quite happy with its performance, but this is feedback I sent to SunPower after being sent a questionnaire soon after the install, rating them 7/10: "Rating would be higher, but already dealing with a monitor issue where PVS5 cannot connect and recognize the inverters on each panel. Freedom Solar spent nearly 3 hours today (Mar 23, 2018) troubleshooting issue over the phone with SunPower Tech Support who walked team through so many hoops only to determine what was already a problematic PVS5. It is my understanding companies go through rigorous training to qualify as a SunPower Elite Dealer, but your Tech Support process is so elementary taking up a lot of time for all involved. You should have a streamlined approach for escalation and approval for a replacement PVS5. The system was installed properly and professionally - good thing is that the system is producing and connected to the grid. Just can't monitor production and usage...yet." read more

My mistake with my review it was the wrong company. I contact the owner of the company he was great explaining that I had the wrong company which I realize he was the owner name Rich great guy I would say excellent customer service. Thanks Rick read more

These guys are awesome. They are reliable, friendly, very professional, excellent communicators, and do a top notch job. I recommend Freedom Solar for anyone considering a solar system. Customer satisfaction is a high priority for them and they keep you fully informed every step of the way. They work well with PG&E and take care of all the application details so you don't have to. read more

Good professional team, highly recommended--Elmer B

Picking a solar company is a challenging task. Having a metal "Cal-Pac" style roof added to it. Walking on them wrong can create dents, and it being raised above the asphalt roof by inches required unique mounting bracketry. I envisioned big holes with a lot of silicon piled around them, and unattractive. I queried many companies but most didn't do metal roofs. I finally contacted Cal-Pac Roofing for their recommendations and they gave me two. One couldn't respond for weeks. Fortunately I called Rich Moore, the owner of Freedom Solar and he quickly had Clayton Coates call and set up an appointment. Clayton totally understood my metal roof concerns and displayed good knowledge of how to alleviate them. We set up the contract and he has "held our hand" throughout. Their crew of three installers, lead Pedro, Hristo and Skylar, hit our roof like "ballerinas", never making a dent, and metal work was performed like "artists". Done in two days. Michael Copeland, the Operations Manager then took over to obtain Inspections and PG&E coordination. Clayton, although having made the sale, to this day is still "holding our hand" as we start on this Solar adventure. Would I recommend Freedom Solar again? Without hesitation!! read more

I recently had an issue with my SunPower Solar monitoring. I was frustrated with the response I had received from SunPower. I called Stefan at Freedom Solar for help. Stefan listened to my complaints, gave me his recommendations, followed through with assisting me to remedy the problem. Stefan thinks outside the box, which can be very useful. Throughout the process, I felt comfortable that Stefan was available to assist me. He is very helpful with Solar installation and issues. While I am disappointed with SunPower's lack of concern and assistance with the issue, I am extremely satisfied and thankful for Freedom Solar and its staff in addressing my issues. Kudos to Freedom Solar. I highly recommend calling Freedom Solar. read more

Freedom Solar crew came out yesterday morning and checked both the panel and the microinverter. After checking, they replaced the bad microinverter and our panel is working again. Their prompt service was much appreciated. read more

We just had Freedom install solar on our home as well as two of our rentals. They were very helpful, patient and accommodating to our needs. We are very happy with the fast and pleasant service. We highly recommend Freedom Solar. Richard and Laura Poma read more

Freedom Solar is a top notch Solar Installer. Excellent Service, Installation and Office Support. Michael Barar knows exactly what he is talking about when it comes to the products on the market today. Not only will you get a great system, but you will know why its so much better than what ever you thought you where going to get to begin with. I vetted five solar contractors for a recent job and these guys won the bid by a mile and a half. Their enthusiasm, incredible knowledge base and professional sincerity won them the job. Don't walk away from the best there is. I know you will be happy with this company and their well trained team of solar professionals. Holly Emery, Emery Construction & Design read more

Freedom Solar installed SunPower solar panels at our home about 4mos ago. They have done an outstanding job for us with both the quality of their work as well as the service they provided throughout the whole process, including followup post installation. I couldn't be happier with my solar panels. They genuinely have the customer's best interest in mind, and they take great pride in their work. I had obtained three quotes for this job and Freedom Solar's pricing was competitive. Freedom Solar has my highest recommendation! read more

Wow, I am impressed, I was recommended to Freedom Solar through a roofing company. I had already talked to three other solar companies. I learned more talking to Rich in 5 minutes, than I did with the other three companies combined. He was patient, explained different scenarios, and while I haven't purchased a system from them yet, I can definitely say that they provided amazing pre-sales support. Thank you!!!, read more

After installing a hot tub and sauna in my back yard, I jumped a tier in PG&E's payment scheme and my electric bills almost doubled. That's when I called Rich at Freedom Solar. Rich is extremely knowledgeable about all aspects of Solar as well as all the ins and outs of how PG&E works. We discussed different options and decided on all black panels that blend in wonderfully on my all black roof. The contract and installation process was painless. I didn't have to be home for any of the installation. Rich walked me through everything ahead of time and the whole system was installed exactly how we had discussed. There was no damage to my roof or property and the workers were extremely clean. If I hadn't seen the progress on the roof I would never have known they were there during the day. I also took the opportunity to install a new roof right before the solar installation and Rich coordinated all the details with the roofer. I didn't need to get involved. I can't say enough good things about how all this went down. I highly recommend Freedom Solar and Rich Moore for your solar needs. read more

Mike Barar at Freedom Solar, does an awesome job of providing information, educating the potential client and has excellent follow up skills. Even though in the end I selected a different vendor, I wanted to recognize Mike for the great service and patience demonstrated to my many questions. To tell the truth, Mike's involvement made my choosing very difficult. I wish Mike all the best. read more

Freedom Solar was hired to handle the Solar Energy requirements during the reroofing of my residence. Freedom had to dismantle the current solar panel display ( 18 solar panels) then carefully take them off the roof, inspect and store them, inspect the solar electrical system, and then reinstall this system on a more appropriate area of the roof with new metal stanchions/ extenders. Since we have a low sloping roof with panel over beams with a 2" over layer of urethane rigid insulation then a new 3 ply "torch-down composite roof layer, ultimate measurements and care of installation were critical. The Freedom team were personable and extremely professional in their work. They did an excellent job and insured the new installation met code. We were very satisfied with the job and recommend them highly. read more

I recently had my roof replaced that older, but still functional, solar panels installed (54 of them!). I thought I'd take the opportunity to install some additional panels and decided on Freedom Solar. I couldn't be happier. Clayton was great to work with regarding the quoting process and very responsive to questions and/or requested changes that I had. Once we got into contract, Michael jumped in and started working with my roofing contractor to coordinate the timing of the removal of my old system. This was done with minimal effort on my part and the panels were stored neatly away. When it came time to install the panels again, the team came out and did an excellent job getting both the old and new panels in place with a very clean installation (I should mention, my old panels have the external inverter so a bit more work there). After installation, we needed to wait a bit longer until I could get WiFi signal to solar monitor installed in the garage. Once that was available, Freedom Solar (Susan) once again came out and got the monitoring system activated and walked me through how it works. The team at Freedom Solar was easy to work with and worked well with my other contractor to get the timing right as to not slow down their work on our house. On a side note, after the panels were installed, we have not had a single roof leak even after record rainfall this season. Well done Freedom Solar! read more

Freedom Solar installed our system about 6 months ago. We had a long sales cycle as I talked to several firms and had many questions about size, location, and efficiency. Freedom Solar was recommended by a friend who we trust and had a positive experience with Freedom Solar. Freedom Solar helped us design and manage the entire project, including the City with permits, implementation, and final setup. The process was flawless and very fast. I would strongly recommendation. As I met and had proposals from the 'Big Companies', I believe you will not find anyone out there that is more customer focused, accommodating, clean, conscious, and friendly. We are very happy that we selected Freedom Solar. read more

Freedom Solar installed our system about five years ago. They were recommended by friends of ours whom we trust who had a really big job and said the were good. Freedom Solar helped us with all the permits and the rebates. The permits were a little annoying because our house is historic and the city of San Jose had some idiotic requirements but Freedom handled all the hassle. They did a good job and we have been pleased ever since. About two weeks ago I noticed that the inside monitor that reads out our production wasn't working. I changed the batteries and it still wasn't working so I called Freedom. It wasn't urgent but they got back to me right away. While we were on the phone they walked me through a system check and we could see that the system was working fine. The problem was just with the little box on the wall that tells you what's going on. I had instructions in email for a fix from their tech person about twenty minutes later and it didn't take long to sort the whole thing out with their help. That is seriously good customer service. I've recommended them to lots of people and would recommend them any time. read more

A big shout to Rich Moore at Freedom Solar. Being a general contractor for several years, I have had the most refreshing experience with Freedom Solar. I have had Rich Moore (Freedom Solar) provide estimates for several of my clients and he has been very professional and considerate to my clients. I know through acquaintances that he has provided excellent solar systems in the Bay Area. Having installed my own photo voltaic system, I ran into an issue with my Fronius invertor. In search of hiring someone to make repairs, I called RIch for an recommendation and within 20 minutes, he had a Fronius customer service agent on a three way call and helped me established that my Fronius was still under warranty. Furthermore, he set up the replacement of the unit through his installation unit and had Fronius cover the labor cost! Within four days, Rich had the new invertor installed and my photo voltaic system running again. (Love that guy) I spend all day organizing and co-ordinating work (lots of challenges) and I can not thank Rich enough for the absolutely pleasurable and professional service. I look forward to sharing my story with my clients who may be interested in solar. Thank you Rich Moore, thank you Freedom Solar! read more

My very first EV outlet install and it was an outstanding experience! From my initial conversation with Rich to project completion I could not have asked for a better partner. Like most folks, I did extensive research speaking with several different service providers and after several different quotes, decided on Freedom Solar. Even though Rich's schedule was filled up for a couple of months, he was able to squeeze me in and in addition to his team showing up early they were also done with the install within less than a couple of hours and then another 5 minutes or so to make sure everything was working properly. It is time to stop any further research or review-reading and just go with Freedom Solar - you will not be disappointed! read more

Great solar company, I especially enjoyed talking with their engineer about solar coverage, times of year, and projected output. This allowed me to make the best informed decision about where to place the panels and how much output we'd get from it. They were able to place the panels in a place you can't even see them from the street, and we get enough output to cover our electric bill. read more

Exceptional service from these guys! I needed to re-roof so had to have someone take down and later reinstall 34 panels. I was concerned that solar companies would avoid this kind of job and prefer new installs. But Rich at Freedom Solar came right out. From there on his team was on top of the coordination with the roofer and did both remove and reinstall flawlessly. I highly recommend Freedom Solar. read more

We have had our system for just about a year now; it has had no problems whatsoever and has exceeded our expectations. We expect to get a few hundred dollars back from PGE in January - even though we charge our Nissan Leaf at home every night! The installation process (which was a year ago now) was very smooth. read more

UPDATED 4/18/2016 We have been enjoying the benefits of the system that Freedom Solar installed for us in January 2016. My next door neighbor became interested in solar during our installation, and I was able to answer many of his questions. He decided a solar system would also be good for his needs, and based on my recommendation, he chose to have Freedom Solar install his system. It was nice to see and talk to the installation crew again while they were doing that installation! read more

The estimate was accurate and installation was a smooth event. I recommend Freedom Solar.

I have had a very positive experience with the team at Freedom Solar. They were very flexible in meeting me to discuss Solar options. In that meeting I learned that they could also help with my EV Charger. Independent of any Solar work, they were able to quickly schedule installation, and the price they quoted was far less then other electricians. The day of the install their crew arrived within 20 min of the estimated time, they were very professional and got the job done faster then expected. It just showed how committed the company is it's customers. Once I'm ready for Solar they will be my go to installers! read more

We were not sure if we even wanted Solar. We made the decision to go ahead and we are very happy we did from start to finish they were swift. I have to say the men who installed our Solar and the Gentleman that came back to inspect were very polite and kind. We are very happy! Thank you Freedom Solar read more

Our installation finished on Dec 1st and we are very happy with their service. Even though the project from start to finish was handled by multiple people all of them were equally professional. Sri Los Altos read more

Freedom Solar is competent, prompt, and very knowledgeable ... all for an excellent price. I couldn't be happier. Their installers work for the company and are seasoned and experts in all different types of roof installations. You can tell that they care about their customers and optimizing the end result for their customers. And the best part is that they are responsive and willing to address all of my questions in a friendly and knowledgeable way. They even hooked up my monitoring system and showed me how to keep track of how my system was performing on a regular basis. It's gratifying in this day and age to run across folks that believe in good old fashioned service and customer satisfaction. read more

Freedom Solar helped me this spring when I had to have my photovoltaic panels removed and then reinstalled on to a new concrete tile roof. They fixed several issues with the photovoltaic system that the original installer neglected. They also worked in tandem with the roofer so the roof and tiles went in one after the other. In general they did what they said they would do and followed up on everything. I would definitely work with them again. read more

Not enough positive comments can be provided about Freedom Solar and the system they provided to us. Our solar system was installed over a year ago and today we are enjoying approximately 13% better than projected output from the system. What made Freedom Solar so special is the representation from all of their very professional staff, from Rich Moore who is their VP of Sales, to Bryan Whitton who is their Chief Engineering Architect, to their back office staff led by Maria Garcia, and to their entire installation team. All through the steps of the install, we were always made aware of what to expect in the next step. Their communications with us either via email or telephone were first class and always on or ahead of schedule. We appreciated from day one that no one from Freedom was in any way too aggressive. They always followed through on time, with what they said they would do, even beyond what our contract terms specifically stated. Our home for which we are the original owner, is over 40 years old and we had been plagued with the original service panel in the home from the very start. The concern was that this original service panel had a history in other homes of overheating and causing fires. In our contract with Freedom Solar we had specified the replacement of this panel at the time of the Solar System installation. This required a great deal of extra time to design and obtain approvals from the City of San Jose before and after the installation of the Solar System to be operational. Bryan had to spend an inordinate amount of extra time to insure that we were within code and work extra hard in getting all the necessary inspections accomplished to achieve the overall installation schedule. I do not know of another Solar installer that would have been as prompt or ensuring that their customer was satisfied from all points of view. We did interview several other Solar System companies and it was always refreshing to work with Freedom Solar. So in summary solar panels are pretty much the same, with a few minor exceptions in their overall design and electric output. So what made the difference for us was the entire Freedom Solar's very professional and courteous staff. We highly recommend Freedom Solar as a company that a home owner should meet with before any final decision is made with another solar company on this important investment for your home. Bob L. read more

rebuilding home and want solar contacted 5 companies - one company did not send me bid and complained they don't have enough info to work out a bid, even though I had send the same architectural drawings to all 5 companies, including compass readouts of home orientations. The other 4 sent me bids. Freedom Solar was the 2nd least expensive based on cost per watts (I figured both STC and CEC watts). So my selection is down to two - one I won't name, and Freedom Solar. Of the 4 companies, only Brian from Freedom Solar came to the construction site to perform on-site survey and took actual solar exposure measurements from several spots on the south-facing roof (roof is not even fully built yet - just the roof truss was in place). Brian is the co-owner of the company and is the technical guru. He is very personable and is patient and willing to spend the time to educate customers so as to help customers make the best choice in solar design and options. I went through several cycles of Q&A, and each cycle I got new proposals from Brian based on my new requirements. In all I got more than 7, 8 proposals from which I finally narrowed down to the one that fits my needs and my budget the best. After signing contract and paying a small deposit, I worked with Marina who coordinated all the logistics of system installation, inspection, etc, including coordinating with my general contractor the the electrician. Everything was well organized and arranged and project proceeded smoothly. System is now installed, although I won't really be able to use it until my house is completely built, which won't be for several more months. I highly recommend this company and believe strongly you won't go wrong with this company. You will get the impression that it is a well-managed, solid company and run by employees who are honest, friendly, customer-oriented and knowledgeable in what they do and sell. read more

Very nice and extremely competent people! They went the extra mile and then some getting our old system up and working again.

After evaluating a number of solar companies, I hired Freedom Solar based on my discussions with Rich, who was very knowledgeable, honest and the detailed analysis he provide us regarding our usage and what we would need. Our system was installed in Dec 2013 in a timely and efficient manner. After deploying they continued to monitor our solar power being generated and replaced components that were not reporting accurately. I can now say after 9 months of use that our systems produces power per pre-sales analysis. We are extremely satisfied with Rich entire team and highly recommend Freedom Solar. I plan to use them again for another solar implementation. read more

Freedom Solar just finished an installation of a 6 KW system on my home. I met with two solar companies and went with Freedom based on feedback that I received from others. I am a general contractor and I am very particular about anchorage, alignment and penetrations. The Freedom installation team were well versed on their product, answered all of my questions and met my expectations. They were very courteous while working around my home. I have heard some concerning stories of poor and sub-standard installations from a larger well-known firm. They were not the cheapest but I believe provide the best service and product. read more

Freedom Solar installed a set of 30 solar panels on our roof in February, 2012. I thought I would wait 12 months before posting a review to see how things worked out. The results are outstandingly positive. Over the course of the year, our panels produced 10,674 kW-hr, about 5% more than Freedom Solar's original estimate. As others have said in their reviews, Rich is extraordinarily knowledgeable and capable. We had looked at other solar panel companies. Some of the bigger ones turned us off because they weren't even willing to visit our home to make an estimate, instead basing their estimates purely on satellite photos of the roof. (Frankly, they reminded me of used car salesmen.) Freedom Solar people visited our home, climbed on our roof, and made accurate-to-scale measurements of roof dimensions and solar irradiance, taking account of nearby trees and other obstructions. When I compared Freedom Solar's proposal with some others, I also discovered that Freedom Solar could generate more power with fewer, smaller panels, because they used more efficient SunPower panels (18% efficiency vs. typical 14% for the other guys). I also liked the terms of SunPower's lease, which I strongly recommend checking out. Once we decided on Freedom Solar, the installation went smoothly and painlessly. Freedom Solar's people showed up when they said they would, worked to their agreed schedule, and cleaned up their mess after they were done. We had put a new roof on the house the year before. Freedom Solar people contacted our roofer and talked to them to make sure there were no issues with the roof penetrations for the solar assembly. They also walked us through the PG&E hand off procedure, and came out afterwards to check that everything was working properly. Freedom Solar's estimate of the energy that would be generated by our panels has turned out to be very good. Another factor to consider was how much our annual PG&E bill would net out to. Freedom Solar's estimate was within about $100 of the actual total for the entire year, which is very good considering the complexity of PG&E's rate structure. So, there are many solar installers out there. From our direct experience, we can strongly recommend Freedom Solar. read more

Freedom Solar was a referral from a friend and it was a fantastic choice. I have not experienced such an amazing team from Michael the sales person to the installer through Henny in the office and Sue who taught me how to monitor my system once it was up and running. The employees are incredibly efficient and kind. They walk you through the process, share tips and tricks, and are knowledgeable and courteous in an extraordinary way compared to today's marketplace. I would recommend Freedom Solar over and over again. The entire process was seamless and non-disruptive and is now providing a huge benefit to the future of my home. Thank you Freedom Solar! read more

These guys are thorough professional and do a high quality job. We worked with Rich Moore for getting our solar system installed. Rich is very knowledgeable, great sense of ownership, good detail orientation to get the things right the first time and excellent customer focus. Just a pleasure to work with Freedom Solar and Rich Moore. read more

I waited a few months to make sure that my solar install is doing what it is supposed to before writing my review. I am very pleased with my choice of Freedom Solar as I have researched panels and solar install companies before deciding on using Freedom Solar, even though they weren't the lowest bid I have gotten. What inks the deal is the professionalism of their sales engineer (who is an engineer by training), Mike Barar. We had a long back and forth process with me asking all kinds of technical questions and having him plots different charts and scenarios. He also gave me two different references whom I was able to check with before making the decision, and they both echo what I feel about Mike. The whole install process was a breeze, and the people coming to install were real professionals, and Rich, the owner himself, came to check the install and turned it on when the process was complete. We waited a couple of weeks before the paperwork with PG&E was complete to have it fully turned on. So far, it is performing slightly better (5-10%) than as quoted due to Mike's more conservative estimates of solar production. Since we did our install in late October, I expect the summer months to do even better. I opted for the panels with the microinverter and I would highly recommend that for any solar install. Also, make sure that you have the capability to monitor the performance of each panel, which is the benefit for going with the microinverter. Overall, I am very happy with my solar install so far, and I would highly recommend Freedom Solar and Mike Barar for any of your solar purchase. read more