I moved out of state and was having problems getting my new drivers license…read more. I told the issue with Ashley Marsh at Chris Semans. She helped me get the problem with the Florida DMV solved so I could get my license renewed. I would like to thank Ashley for going above and beyond helping me. Tom

Spoke with ashley regarding a new policy for my new vehicle. She was delightful and very…read moreprofessional. Handled my transaction quickly and with a friendly helpful demeanor

Very Rude. Treated me like a second class citizen. Took my money to a much better agency. I will be…read moresure to tell all my friends in my community to avoid these second class agents.

From the owner: Progressive Authorized Agent All In One Insurance Inc. is your local agent providing free quotes…read morefor auto insurance, golf carts, street legal carts, commercial auto. Also homeowners, mobile home Ins. More information about independent insurance agencies that sell Progressive: Independent insurance agents dont work for just one company, and that means better choices for you. Like a personal shopper comparing rates and coverage, they can quote multiple insurance companies to make sure you are getting a great rate. Always looking for new solutions and product lines, its no wonder agents choose Progressive more than any other carrier. And with Progressive, agents can offer: Full Line of Products - including auto, motorcycle and ATV, commercial and business, RV, boat, personal umbrella, and home. Affordable Solutions - Progressive starts with great rates and adds a lot of other ways to save, such as: The Multi Policy, Homeowner*, Good Student, Multi Vehicle, Paperless, Paid In Full, Five Y

After being told three times they didn't receive my fax, I went to this office and was told the one…read moreguy who handled life insurance was on vacation. They said there was one in Wildwood so I asked them to call down to make sure they could help me only to be told that person was also on vacation and no one else could help. I am so tired of being jerked around by this company. They are the worse!

I have had homeowners through AAA for 15 years. My premium has been steadily increasing due to age…read moreof roof. Had roof replaced and called to ask for a readjustment and was told I had to personally come into the office. I asked why and the sales rep Nancy Sorrentino, hang up on me before I could get an answer. I also had additional questions about adding an auto, but she obviously didn't care. I'm going with another agency today.

Attempted to get home and auto insurance at the Spanish Springs office. It has been three weeks…read moreand still no quote even though I have called twice more and stopped by the office a 2nd time. They act like they do not want my business. The only reason I can come up with is that they hated the email address I provided them witch contains "NONWOKE." OF course, I am glad I found this out before doing business with any organization or person who supports this current Democratic party and their woke policies.

It is next to impossible to speak to someone without an appointment…read more It is the norm to wait several hours or even days to ask an agent a question. You can't call the insurance company because everything has to go through The Villages Insurance. The receptionist, Teresa was very rude when I wanted to speak to a supervisor by responding, "at 10 to 5 on a Friday!" I clarified I had been trying to speak to someone since 3:00. She said she'll have someone call me on Monday. Too late - I found lower rates searching myself through State Farm.

Beware the bait and switch tactics! These guys sold me…read morepolicy, took my money, then one month later came back to demand I make major renovations on the house in one month or they would cancel my policy. So they canceled my policy and kept a sizable chunk of money. On top of it, my agent was condescending and snide to me on the phone making the multiple phone calls a painful experience. The owner refused to get on the phone and speak to me too. I wish there was a 0 star rating.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a retired professional baseball player. I enjoy guest speaking engagements with our youth and volunteering in and around Lady Lake, FL.

Attempted to get home and auto insurance at the Spanish Springs office. It has been three weeks…read moreand still no quote even though I have called twice more and stopped by the office a 2nd time. They act like they do not want my business. The only reason I can come up with is that they hated the email address I provided them witch contains "NONWOKE." OF course, I am glad I found this out before doing business with any organization or person who supports this current Democratic party and their woke policies.

we were notified by our homeowners that we were being dropped. After shopping around we were told…read moreby some others to try Village Insurance in Spanish Springs. the first appointment went well. she said she was going to get right on it as we were going to be cancelled at the end of November. Week goes by, heard nothing. I called. person we were working with was out to lunch. she would call back. Nope, never happened. called back next week. she was unavailable and would call back. Nope never happened. called again she was with a client. would call back. Nope. Today I called again. she was not available BUT she did call back but acted at first as if she had no recollection of speaking with us. When I expressed my concern that she had not gotten back to us even after several phone calls, she said she was just getting back after being sick with Covid and out for 3 weeks. No one else including the receptionist who previously had told us that she was at lunch, or with the client knew she was out sick for three weeks???? What a way to run a business, and now we are scrambling to find coverage.

I did business with this company for years without much issue. A Friend expressed having unpleasant…read moreexperience with them but I just assumed it was a fluke. When it came time to renew my policy this latest time instead of things going smoothly I was given the run-around. Some things were said that really made me question the situation. Realized that things had been a bit off for a while and a few policy details had been changed without my input, while some changes I had requested weren't being applied. Took my business elsewhere and now have much better coverage for a lower price.

Called and left a message to the receptionist to have an agent reach out when they had time and…read morenever got a returned call. There needs to be more agents serving the villages area in my opinion- I called another agent close by, they had the time to put a package together for me.

My Edward Jones advisor, Joe Schaefer, has given me incredible service, resulting in a very…read morepositive growth pattern over the last 10 years. I am extremely happy !

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

I just wanted to give a shout out to AAA Lake Sumter Landing! I needed information about renewing…read morepassports! They were able to answer my questions and give me all the information I needed! Great professional and friendly service!

Sumter Landing in the Villages is the absolute worst AAA office I have ever been in. The girl at…read morethe front door has the personality of a door knob. She definitely does not belong in a customer service role. We went in to book a cruise and it seemed like everyone in there could care less. We just spent $2100 on a cruise for our anniversary and I never got even a smile or thank you out of anyone there. In hindsight we should have walked out. Even though I am a AAA Member I would never book through them again. I am going to report this to the regional office and hopefully they can make some changes. BAD customer appreciation here !