Great experience with the furnace maintenance! The technician Kang was knowledgeable, and very…read morepatient in answering my questions. The service was thorough and efficient, and everything was left clean and tidy afterward. It's reassuring to know my furnace is in good shape for the season. Would definitely use their service again.

For the past five years, ever since I installed Amazon Alexa in most of the rooms of our home, I…read morehave wanted to attach a smart thermostat as part of our smart home set-up. We have our lights, various appliances, and other smart home devices already hooked up to Alexa, but I could NEVER get a smart thermostat installed and working properly. I was unsuccessful at installing one myself, my old heating & cooling guys couldn't get one working, and an electrician we hired couldn't get one working. I was told that something was wrong with the configuration in our furnace's wiring, or alternatively, the smart thermostat we purchased was a lemon. I had to settle for running up and down the stairs, flicking the heat controller back and forth between "heat" and "cool" manually, depending on whether I needed the furnace or the central air conditioning. With the constant wild swings in Edmonton's temperature all throughout the Spring, it was a major pain to keep resetting the thermostat manually when the rest of our smart home was so automated. Recently, when our old thermostat started wearing out and malfunctioning, I thought I'd give the installation of a smart thermostat another shot. I carefully researched the reviews, and saw that Trust Home Comfort came highly recommended. They seemed to have a lot of experience in upgrading old-style thermostats to electronic smart home systems. I'm happy to report that I was not disappointed! My first discussions with Van were great. He understood exactly what we wanted, he sympathised at my frustrations with our previous attempts to convert to a smart thermostat, and he assured me that Trust Home Comfort could solve the problem. He promised to send his best, most experienced installer (Kang). I got an appointment immediately for two days from the day of booking, which was enough time to get the thermostat brand and model he suggested (ecobee), after I asked him for his recommendation. Amazon supplied the thermostat through next-day delivery through ecobee's Amazon store, and the installer showed up the very next day after, on-time-to-the-minute of the booking we made, to install the device. (I should also mention that Trust Home Comfort has a sophisticated computerised appointment booking and billing system, so reminders are sent out via email in a timely way before the appointment, and billing is detailed and easy-to-pay online). To make a long story short, Kang was able to immediately identify the simple wiring problem that hexed us all these years, preventing us from installing a smart thermostat sooner. At one stage years ago, our humidistat control was moved to the furnace room by our old heating and cooling guy, and the wiring of the old humidistat left behind from the old location was confused with one of the power wires needed to power-up a smart thermostat. The correct wire was quickly relocated by Trust Home Comfort's technician, and the smart thermostat was up and running in no time! The old manual thermostat worked because it didn't need external power, but when previous heating companies and electricians tried to hook up a smart thermostat to the (dead) "power wire", it naturally couldn't power-up because the old humidistat wire, although the same colour as the correct external power wire, wasn't powered. Trust Home Comfort figured out what the problem was, and fixed the problem immediately. Their experience and ability to troubleshoot problems quickly proved they were a sound choice to install our new smart thermostat. The billing was detailed, fast and very reasonable. They did exactly what they promised to do, and today the smart thermostat is working EXACTLY as it should. Their technician was experienced, and set everything up exactly as we wanted. What more could I have ask for? I can't recommend Trust Home Comfort enough! Needless to say, they are our new, permanent service provider when it comes to any home heating or cooling solutions.

Don't use this company. Three times failed inspection for their new plumbling installation. Had…read morethe company out two more times to try to resolve the issues. Ending up hiring a different company.

Hydro-Flo sent in two workers to install a mini split aircon unit. They did a very bad job working…read moreso fast to finish in a set time, they even left tools behind. The workers informed me they would need to return to finish the job. This has never happened. I refused to pay until the job was completed. I'm guessing it was cheaper to pass it on to a bill collector rather than finish the job properly. STAY AWAY FROM THIS GREEDY COMPANY!

Great Customer Service! Came out promptly, reasonable pricing. Will definitely recommend Hinse…read moreBrothers.

0 stars was not possible, we had Ben come do an assement only to send someone else out who was…read moreunfamiliar which lead tunnel vision and inability to find the result of the problem. The lack of correct equiptment (water meter/ moisture gun)resulted in the plumber Cutting 4 holes in our roof with the problem leak still continuing. With a proper assement the plumber who never even enterted the bathroom the leak was coming from would have saved his time and my 350 dollars by realizing it was a wax seal issue on our toilet, which was confirmed from a different plumber within 60 seconds of entering the room. The company came recommended from a friend but i would never recommend their services to any one i cared about.

This review is not written out of frustration, but to help other homeowners understand the…read moreimportance of confirming inspections and reviewing venting whenever gas appliances are installed or modified. The City has advised us to file a formal consumer complaint regarding the unsafe and non-compliant conditions Always Plumbing left at our property. We don't expect perfection - we understand that mistakes can happen, and when they're minor, they're completely understandable. As tradespeople ourselves, we know how complex projects can be and remain willing to work collaboratively with others in the industry. However, when major mistakes occur that compromise safety, accountability and full resolution at the company's expense is the only fair and appropriate outcome. In October 2024, my husband and I hired Always Plumbing & Heating in Edmonton to install a garage heater. During the estimate, my husband explained to them that a previous home inspection had flagged a gas leak in the system. Regardless, the estimator stated the price would be lower than usual because the existing venting and piping could be reused. In September 2025, while reviewing the installation, I discovered that the reused B-vent in the garage attic was severely corroded, joined with duct tape, and not properly sealed at the roof flashing. The installation also lacked high-altitude derating, and the appliance connection was damaged due to the use of over-length screws compromising the gas-tight seal. I reported these findings to Always Plumbing on September 16, 2025. After several emails, the company confirmed it had pulled the permit for the job, which was still open and required inspection. This was the first time we were informed that homeowners were responsible for booking the inspection with the City. To resolve the matter fairly, I proposed that we cover the cost of new materials while Always Plumbing provided the labour at no charge, since the permit was already active and no additional cost to them would be incurred. Operations Manager Rob Shaw declined, initially offering a free furnace inspection instead. When I refused, he said he would "work out a great discount." and make sure "the best" guys would complete the remaining work. The estimate provided was $1,000 (including a $150 discount). For comparison, Weiss Johnson Mechanical gave us a verbal estimate of $1,000, which included the cost of pulling a new permit. This confirmed that Always Plumbing's "discount" offer was equivalent to the regular market rate. Following this, I contacted the City of Edmonton and requested a formal inspection under Always Plumbing's existing permit. The inspection failed, citing the following deficiencies (see attached report): - Rusted and disconnected B-vent requiring full replacement. - Damage to vent connection from screws. - Appliance not derated for altitude. The City inspector noted that these deficiencies should have been identified and corrected by the contractor at the time of installation. After receiving the inspection report, we requested that Always Plumbing correct the work at no cost, given that the issues were present and visible from the start. Instead, an employee emailed us accusing us of being "rude" and "trying to get something for free." Considering the verified safety deficiencies and the company's stated commitment to customer trust and workmanship, this response was disappointing. The General Manager, Lindsay Tait, responded professionally, and we had hoped to work with her toward a resolution; however, as of mid-October 2025, we have not received any written path forward or resolution.

I had a heat pump installed. Consultation was bad and obviously just want to get my business. They…read morealso tried shifting blame to the customer. Didn't take building code into account and they never let me know until after they were installing it. Installation was decent enough.

Our sump pump destroyed itself spectacularly for no discernable reason. Bits of it were in the sump…read morewater and water had encroached into the carpet of one room. While my husband used the wet vac to haul out gallons of sump water and pour them into the toilet, I navigated the AI reception and got a call back from a real person who said a plumber would be there in half an hour. Francisco arrived on schedule and used a pump to drain many gallons out of the sump well, and let us know it hadn't been a backup but a failure of unknown cause. He replaced the sump punp and added an alarm, which we should have done before but forgot to after the last service. He was pleasant and reassuring and cleaned up after himself meticulously. We got to work cleaning up the water encroachment. The bill was about what we expected for an emergency service with an install included and I think the alarm was added without charge. These things happen and no one likes them, but this went about as smoothly as any emergency home relair we've encountered this far in twenty five years at this location.

Our tenants complained of slow drains and dishwasher. They…read morecalled Mr. Rooter. This company would not work on the house without the owners approval. We received several calls to approve and finally a technician was sent. This worker was not a journeyman plumber. They are "drainage experts". He called with a quote of $2000 on top of the $200 service call. We asked for him to only clean 3 P-traps and remove the standing water in the dishwasher. We told him to leave after that. He did provide pictures via text. We managed to tell the tenants how to flush the drains. Everything is working now. The quote was inflated and unnecessary.

I recently had a ac unit instlled by weather on demand i am very satisfied with thair service from…read morethe moment thay arrived thay displayed a high level professionalism Anil and his team worked very hard ensuring the installation completed to the highest standards I highly recommend weather on demand for thair outstanding work thair dedication to customer satisfaction and thair exciellent technical skills ' i am so happy

Highly recommend you call this company. Very responsive and their business is built on service - I…read morewas extremely happy with the value, service and ability to understand the unique needs that came with my space. Call for quotes but make sure this is one of them! Nicole M.

DO NOT USE ROMANIUK!…read more I purchased a $9K Lennox heat pump/AC installation from them and it took them multiple trips to get it properly installed. A second installer had to come out to rectify 'deficiencies' in the first installer's work. As part of the 'job', I also requested that they install a gas line to a stove and BBQ on the same day as the AC install to minimize my time off work. No one showed-up to complete the gas line work, but I later found it was included in my AC install invoice. After multiple calls, they finally came out to install the gas lines, however, their work DID NOT pass the City inspection and I am still waiting for a callback on how they are going to correct the installation. They probably have the have the worst customer service I have ever experience as every contact requires a 'call back' that you rarely receive. Using ROMANIUK has cost me multiple lost work days due to their incompetence and dysfunction.

Update: After leaving this review Walter a manager came out to look at the upstairs furnace. He…read morewasn't willing to upgrade us to a quieter unit at their cost after everything we had gone through (see below). He mentioned he saw this review and called me a liar. There started the heated disagreement over everything. I told them that they could take everything back and I'm taking my business elsewhere. I refuse to be treated horribly and worse no one returning any calls. I hate to believe that it's because I'm a woman but that's the vibe that was laid out and they way I felt. I am over trying to get this company to finish my installation. It's been a month and I have yet to get my AC installed. I have never had this many issues with one company even when renovating by entire duplex with 5 different contractors! This is how it all started: April 18 I was told that the two furnaces and AC would be installed. Then get a call the day before that the electrical panel would need a sub panel. I knew there was room and had to get their electrican to come out to look on a Friday at 7 pm and tell me that yes there is room he just moved a few things around. Come April 18 the basement furnace was installed the next day a crew was too come out and do the upstairs furnace NO ONE showed up! So I get rescheduled for 2 weeks out. Two weeks out Tim comes to install the upstairs furnace. Right when he comes in he has the attitude that he doesn't want to be there. He's shown the job and complains, sighs, rolls his eyes and is rude. I kicked him out of my house and off the job. Speak to Walter the manager on the phone this this isn't acceptable and then find out Tim was not sent home but out to a different job where he was kicked out by another home owner!!! Now two more weeks go by and another crew comes Darrien and his partner are great. The issue comes when they turn on the furnace. I wanted to have all the piping out the roof and they didn't want to do this so I said fine if you can not go up like if there is absolutely no way go out the back. They didn't even try to go out the roof they are straight away out the back. When the furnace is on the venting out the back is so loud near my bedroom window!!!! The new furnace is louder then my old one and creates this irritating loud humming that vibrates the wall. We were especially specific that this furnace needed to be quiet as it's beside the bedroom. So now this isn't going to work. Then they were finished at 1 and didn't have the time to install the AC? After being messed around this much this job should have been a priority and it's clearly not. I called Romaniuk three times to book yet again for another day for the AC installation and NO ONE called me back! I had to have the installers call the manager to book me in for Tuesday otherwise I'd be waiting another 2 weeks. I'm honestly at the point of you can take both your furnaces back and I'll call someone who actually cares about their customers. I'm tired of being lied to, ignored and rescheduled. This is the last straw. If this isn't resolved and fixed by Tuesday I'm starting a BBB complaint.

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.