Let me start with the positive. The photographer that took our photos was actually great. Although…read morethe photographer didn't provide a lot of options with poses or props, he was very patient and nice. Now the not so positive. The store was crowded so I get that you may not be helped right away which was fine. It was after our session ended that we were completely ignored. We sat and sat waiting for help. There was a family that finished after us that received instructions on how to look through the photos, etc. When we were finally waited on the person rushed through the instructions and never returned. I noticed that the other two families had someone actually sitting with them going through the instructions, packets, enhancements, etc. We didn't receive any options. If I had not asked is there a way to purchase items online for later viewing we would not have known. Also even with the option purchased upon arriving home we found out we didn't receive the proper information to access the online photos. We've called and can never get anyone of the phone. Although I love the photos we were able to view while in store. The overall experience was not good and I would not return.

I will never come back here again. That was a terrible experience. They don't do anything special…read more I wanted to take a photo for my passport. Last time, I went to Sam's Club. Since I was disappointed with them, I decided to try a more specialized photography store. But now, I admit that Sam's was far better than this place. When I got my picture it was not nothing but my face. I wanted to have my shoulders in the picture. I tried one more. But this time, they even didn't give a chair to me to sit on. They just have a camera and they take the picture in just a second without any preparation or setting. According to the way these guys take picture, every one can do photography. If you have a camera, do it yourself at your own home. The result will be definitely better than taking picture here.

4.5 stars. JCPenney Portraits offers photography for individuals, couples, families, and even…read morehousehold pets for various occasions (e.g., birthdays, graduations, and business). I have been a customer here twice--one in December 2024 and once in January 2026. Each time, I scheduled an appointment through JCPenney's website. Note that this studio is located near section 29 of the parking lot, a blue awning, and the JCPenney salon. You must enter through the lower level of JCPenney and take either an elevator or stairs to the top level. On the days of my photos, my appointments began on time. I got to choose one to two backgrounds. Photographers spoke courteously with me and gave me instructions on how to sit and stand and to use props. The first session lasted only several minutes, and the second session lasted a bit longer. Then the photographer and I looked through the photos to select my favorites and to pay. Advice: Look on their website for coupons. For my first session, I used an online coupon for free session fees and $80 off a digital album, so the total cost was only $89.99 plus sales tax. For my second session, I used an online coupon for $90 off a digital album, so the total cost was only $104.98 plus sales tax. Hours later, Shutterfly emailed me links to my 29 and 56, respectively, photos. I downloaded them to my computer. The photos turned out pretty well.

Went here for holiday photos with my fiancé. If you've got an afternoon to give, the experience…read moreisn't too bad. Biggest complaint was the 40 minute wait to be seen even with an appointment and arriving ten minutes early (maybe to be expected around holiday time). It was pretty much chaos, not enough seating and people and families everywhere but overall fine. The location is a bit difficult to find as well, which gave us a slow start. The photo experience was what maintained the stars here. The staff was professional and even called us back in when they noticed there were closed eyes in a couple of shots. We only got about 15 frames, which I think could be associated with the fact that we used a "Groupon" session. Ultimately though, we got a great finished product (a set of Christmas cards) for a great price and with a set of photos that we loved.

I had found Jamie through research on Facebook and the internet. My husband and I were looking for…read morea photographer we liked for our vow renewal as well as possibly to use for newborn photos. I couldn't have found a better not only photographer but person! Jamie is the most sweetest and just passionate person not only about her work but about life. With my busy schedule me and Jamie had only spoken on the phone so my first time meeting her was the day of the vow renewal and I felt like she was apart of my family. Other than getting to marry my husband again and spend just a special day with my family and friends Jamie truly made the day what it was. As sweet as she is she was also very good at keeping things on track and getting everyone organized for the photos. You can just tell how much she enjoys people and what she does. On top of just having a wonderful experience with her the few previews of photos she shared I am in love with! I cant wait to see the rest of the photos and to use Jamie again in the future whether its for newborn photos or family photos!

Louie took the most beautiful photos of my daughter outside at Slippery Rock University. We…read morescheduled to have photos taken around campus the week before graduation. Louie is an expert. He knew exactly how to work with the lighting and poses. He is a true professional and I highly recommend him. Also his prices are very reasonable and he is worth every penny and more! Thank you Zuma Photography!

From the owner: We travel to you and set up a studio environment in your home with lights and different backdrop…read moreoptions. We are also one of the few photography companies to offer free photo shoots on our calendar. Booking is easy. After your free session, you only pay for the photos you like. No obligation to buy. No minimum order requirement. Contact us or visit our website to book.