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    Freeman Jewelers

    3.5 (8 reviews)
    ModerateJewelry, Watches
    Open 10:00 am - 8:00 pm

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    the 'durable' chain i was sold

    Yeah never again. For beginners I was completely talked down to as if I'm just some dumb child - which by the way I'm an adult and there is no need to talk down to me. What was an absolute comedy to me was I brought my necklace I have owned for 5 years now to repair the chain and they couldn't they sold me a new one. I was talked down to and told my necklace wasn't of value because it was not 'real gold'. I also tried it on and noticed it was longer but no they 'measured' (with what I'm unsure because I measured it against my old broken chain and it was way longer...) But wait IT GETS BETTER! After I was told I was the one with a crappy chain, they sold me one that they claimed would be 'durable' and last me 'longer' and was real gold so clearly now my necklace was worth something, JUST FOR IT TO BREAK 5 DAYS LATER AHAHAHAHAHAHA! I am laughing because laughing is better than crying! I live in Copenhagen Denmark now (even though I was told I'm too young to know anything about jewelry yet I live in a foreign country can't wrap my brain around that one) so CLEARLY I can't take it back and try to dispute the robbery my father paid for as a Christmas present. Furthermore, I was told I was ruining my old necklace by wearing it non-stop and not taking it off. Although that is a lot of wear and tear, I'm sure since my necklace originally lasted me 5 maybe 5.5 years the chain I had, nor the way I wore it was of any issue and considering I took this new chain on and off and it took me putting it over my sweater to break, yeah that is a piece of crap chain they ripped my father off on. And ya know I may just be 'too young and inexperienced' to truly understand, but I'm pretty sure I prefer quality over something expensive and a waste of money! Not only am I disgusted with the way I was spoken to but I am disgusted with the quality of whatever bs they put on my necklace!

    My beautiful engagement ring

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    12 years ago

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    Freeman Jewelers - jewelry - Updated July 2026

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