The aggressive upselling every single time I wanted to buy one simple item eventually became too…read moremuch for me.

Visiting from out-of-state - I needed some gear. And Wild Side Smoke Shop was not terribly far from…read moremy hotel. It was a cold, rainy Monday night when I rolled in. Very colorful shop - great selection of bongs and assorted paraphernalia! The guy working the counter was very helpful! Cool shop! #WildSideSmokeShop

Excellent selection, very cool owner…read more Has a ton of unique merch, classic location downtown.

Generally speaking this store is a good place to stop for better prices than other places. They…read morehave a good variety of smoking accessories such as cigarette holders for those that roll their own, pipes for tobacco & glass pipes, e-cigarettes, vape pens, tubes, cigarette rollers (hand & electric), a few snacks, drinks & gum etc. However, I went in one day to purchase an e-cigarette for my elderly neighbor. I explained exactly what I needed. Well, it turned out that what he sold me wasn't at all what I had asked for and after 3 uses it stoped working. So, I went to return it but I was told they couldn't take it back b/c I'd lost the receipt. Even though he knew I'd bought it from him just a few days prior. He wouldn't even exchange it for one that would work never mind one that was what I'd originally asked for. This is just the bad customer service this place usually offers. I've only kept shopping there b/c it's local and their prices are better but after my last visit I'm absolutely done and will never return. The main reason I will not return is because this location has an employee that is a total jerk. He really needs to either be fired or sent to training. He is RUDE and lacks proper manners for serving the public. He has zero personality & always makes me feel uncomfortable. It's like he hates having to wait on people. The store recently changed their hours but didn't bother to tell shoppers by posting a notice or telling them when they went in to shop. Although most people know stores are closing earlier due to the COVID-19 virus some aren't and the ones that are changing their hours have let people know via email, text, by posting a note on their door, or by letting people know when they cash out. So, my roommate shows up the day after he'd just been there to shop at about 6:40 & this guy didn't bother to tell him the next day they'd be closing at 6 and not 7pm. My friend arrives at 6:03 and the guy is just standing there staring at my friend. He shows the guy that he has the exact change for the cigars he wanted but the cashier just smirked at my friend and shook his head no. I get that he was closed but a decent human being would have come to the door, apologized for not letting him know the day before that hours had changed, let my friend get the cigars, take the exact change and IF he'd finished cashing out - put it aside for the next day. But nope! The rude hippy just stood there with his arms crossed, smirking as if he was enjoying the power he had and then turned his back and walked away. Imho, this location is probably losing a lot of business because of this employee! Even before this when I needed tobacco I'd go in and get just what I needed rather than shop around for other items. I don't recommend shopping here if you can avoid it because he is there most of the time. So, from one day to the next my friend had no idea they were closing at 6 and not 7pm.

Absolute trash, everything is dry and stale especially the attitude of the management who run the…read moreplace. They will never get any cigar you request and the ones they have suck but the worst part about this location is interacting with the people who run the store the guy who works there is pretty nice but the woman who runs the place is insufferably horrible, and makes it impossible and pointless to stop in.

Great service Super nice people that work there…read moreVery friendly Good value They let me test out my product before leaving Many items to choose from Once again wicked nice people

OWNER IS THE MOST DISRESPECTFUL. DONT GIVE THEM BUSINESS!!!!!!!…read more So after trying to call and talk to the owner and explain the situation that happened my side of the situation if anybody would like to know there's another reveiw that explains it. He answers this phone and he goes to make this quick, he goes.You got your refund, your trespass and then hangs up the phone doesn't even let me speak to ecplain my side of what happened .He is nothing but rude and disrespectful.I've never met an owner of a business Be so rude and disrespectful to customers. I would never give them your business absolutely horrendous.

Very nice, quaint cigar bar with a very large selection of cigars and an extended area of smoking…read moreboth inside and outside. A great place to relax and enjoy a cigar for the afternoon or whenever time fits your schedule. Great staff, very informative and helpful.

Wow all I can say is wow , if you are a bourbon lover and walk here run !!!…read more Great selection , rob the bartender was great ! Got to meet the owners they were awesome, can't wait to go back .

This is not really a lounge even though it says it in the window. Its the ONLY place to buy premium…read morecigars in Old Orchard Beach. They have an awesome selection from quality makers like Prodomo, My Father, Oliva, etc... they also carry some vape, cigarettes, and cannabis supplies but I go for the quality cigars. Know they are CASH ONLY like most of OOB but have an ATM. Their hours are limited in the off season...

I came in on 8/21/25. The door was locked. There were a few people sitting outside chatting, and…read morethe worker was one of them. She opened the door and it was me and another person at the same time. I asked if there were craves. There was one type, but not the one I was looking for. She began to help the other customer (perfectly fine, we got there at the same time). I was contemplating if I was going to get another type since my usual type wasn't in stock. I decided not to buy a vape, so as she was helping the other customer I said "thank you anyways" and began to exit. She says as I am walking out "I can only help one customer at a time you should be more patient." I replied "I was looking for a different type of crave" and the worker mentioned how I needed patience again! It was pretty rude.

They are very courteous and will answer any and all questions you may have about their products. I…read morehighly recommend this establishment for your tobacco needs

I'm definitely interested in saving a dollar here and there when I can…read more I've changed stores looking for the best prices with the nicest cashiers because honestly it's not worth the savings if you gotta deal with miserable and unhappy people. Now they don't open until 10am but they have some great cigarette prices and usually have deals for multiple packs. I usually grab 2 cartons and 4 packs for each of us some job papers and we're set for the week. Today we had run into friends when we pulled up and I ran across to grab butts and the cashier (extremely nice) said no packs this week. It surprised me cuz I'm in there for under 5 minutes once a week and there a pretty busy store with lots of customers but she remembered what I usually get that's home town service. If you're a local or from away visiting or vacationing stop by and grab your cigarettes here. You'll save money and be glad you did

Okay selection of cigars but prices are considerably less than other places i have beenread more