Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

When you can't find what you want at Home Depot or Lowe's don't give up yet! Stop in at Hank's…read moreHardware. If he doesn't have it, no one does! Our local HW store has it all and then some. Visit their builders center for great ideas on remodeling. A great experience just browsing.

This place is great, friendly staff. Shoutout to Mike and the cashier for helping me out.read more

The second I walked in the store there was someone asking if they could help me. (Don't get that…read moreat Home Depot) Walked me to the lighting dept. and showed me the item I had researched on line. (Don't get that a Lowes) Found the spray paint display and they had an amazing assortment or Rust-Oleum paint with the custom 5 - 1 spray head. (You won't find that at Lowes or Home Depot) All in all, I was very impressed with the store and it's peiple. Thank you for great service. . . . . . .

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

Ace has went downhill I come here for all my hardware needs it is a little more expensive, but they…read moreusually have what I need and most of the staff is pretty knowledgeable but this last year the staff has changed drastically. The people that are working there don't seem to know what the products are so now I have to shop at Lowe's or Home Depot, which I would rather support the small business man.

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.

Going into Dana Point Hardware is like stepping back in time. The feel of the store and the service…read moreis reminiscent of how hardware stores used to be. Most of what you need and not a lot of junk to wade through. It can't compete with the big box stores but do you really want it to? I want someone who knows what they're talking about and cares enough to help me solve my hardware challenges. DPH does this in spades. The gentleman and the young woman are always helpful and kind.

I came in mid day with a coconut soda in hand and a backpack full of engine parts in need of bolts…read more Right off the bad an elderly man behind the counter starts telling me off for having a backpack, telling me I can't have it in the store. Now I understand the rule, but I'm clearly here to buy some bolts and I've got the means to pay. The whole store is empty and I'll need someone with me anyway to find the right bolts! But like some autist this old bugger just tries to tell me to leave the pack, with the parts, out side?! Buddy I'm here to get matching bolts!

Great customer service, readily available and knowledgeable employees. Good selection of product…read moreand not overwhelming.

This location is much larger than the Ace near me. I only came for one thing so my visit was short…read more Everyone here was so nice unlike other hardware stores. I need to come back when I have more time. This is a great place.

Staff: Wow, what great service. The ladies at the front…read morethat are cashiers were both so nice. I felt very welcome and appreciated as a customer. Quality: Came in for a lightbulb and walked out spending another $70 on Christmas stuff. Good thing was the Christmas stuff is 50% off. Value: Fair Overall: This is a rally new, clean, and well stocked store. It wasn't just a hardware store but a little like home goods. Big fan and would return.