I purchased several pallets of bricks online and they charged $20 per pallet which they said would…read morebe reimbursed upon return of the pallets. They gave no other parameters. They never emailed a receipt for the purchase and when I brought the pallets back they would not take them without a receipt and insisted they were not their pallets. It really felt shady and I'll never make another purchase with this business.

Wana give Monica thank you for the great service and quick even die they didn't have it they were…read morecool enought to get it for me n ifnt recommend me to other materials location with the item stock thank you

A guy helped me during my 1st visit. Showed me the rock I was interested in, calculated the yardage…read moreneeded based on my rough measurements, and gave me bags to take home samples of the rock. My 2nd visit was a few days later, and a woman helped me. I told her what and how much I wanted, I received a military discount, and I asked for the free delivery on Saturday. Delivery was scheduled between 9-10 am, and they called me at 7 am asking if they could bring the rock now. It took 2 trips to deliver the 9 yards I ordered. The delivery man was great, and delivered the rock to my driveway with care. We had a high of 108 yesterday (delivery day) and 106 today. We put the rock down ourselves so it took 2 days in the heat. There is definitely a lot of dust with rock, that should be expected. I just hosed it off my driveway. I'm very pleased with the help I received from the man that helped me during my 1st visit, and with how quickly they were able to deliver the rock.

I warn anyone buying rock from this company. They got the order wrong and promise to replace a…read moredifferent rock, the owner lied about sending the a replacement rock. They lost because I need rock for my back yard, and have 2 rentals that I need rock for.. Here is a photo of the wrong rock sent, it was crap. U lose buddy and no one likes a liar.

Customer service was excellent! Outstanding price of truck…read moreand transfer of red DG! Delivery was on time and completed to my satisfaction.

We have used Velasco several times with great results. Decent prices and always on time. Recent…read moreservice has not been so great. Placed our order and we were told they would deliver within an hour or two. No delivery. Contacted Velasco and they said they miscommunicated with the driver and would deliver 7 AM next day...failed again. We are hoping this is a one time thing and they are just having a bad day or two.

Thank you all at Timmons Wood Products for your customer service and all…read morearound help. You make our work easy.

From the owner: We make wood stakes for surveyors concrete layers and asphalt layers and other construction…read moreproducts.

Arrived around 2:45 only to be told that I needed to drive to the back to see the rock options…read more Drove back to the office to tell them what I wanted and was told "sorry we can't help you. It's 330 already" I would never recommend a place with such horrible customer service and no desire to sell me $1,400 worth of rocks. Extremely over priced but this was my last resort for the rock I wanted and left empty handed.

Came here to buy some Rock and got quoted a decent price for 2000lbs. Told them when I got there…read more that I would only be able to take 1000lbs at a time. They said they would have to charge additional $246 for that because their guys were too busy. I asked one of the guys on the land and he said they were slow. The girl at the counter then said if you're only buying a 1000lbs then you will have to pay a higher price since it's less than a ton. Talk about bad service and lies. If you need some rock go elsewhere as they are such a scam. All they want is your money not concerned about the customer.

Takes a minimum of 4-5 weeks too get your order, maybe longer. Why have vendors if they still have…read moretoo special order. Make sure to always order more or you'll be waiting another month or so.

Although I am not a fan of leaving negative reviews, ( I usually walk away from a bad experience…read moreand simply never use them again.) However, in this case I feel compelled to let people know the terrible customer service I received From Coronado Stone. I'm sure they normally deal with bigger jobs, but I would expect them to treat all customers the same. My mom paid $3,300 for material to Coronado stone, so it wasn't a terribly little job either. The sales rep, Alicia, seemed nice enough and helped us place the order. We were told it would take 6 weeks and later they gave us the delivery date. We set up for our contractor to be there that morning and start the job, no rock was delivered. I called later that day and they couldn't even find my mom in their system. I had to send them a copy of my contract, mind you the job was prepaid. After talking to a few reps the order was finally put through. Then when the order finally arrived, the amount on the wall cap was off by 47 pieces. They wanted to charge me another delivery fee for their mistake. Thank goodness I saved all of my emails with Alicia which proved that I gave the correct measurements and she put in the wrong amount for the order. When I sent them the emails they took off the delivery fee for the mistake they made. But the contractor had to come back again, at my moms expense. The final disappointment came when I called them to come pick up the 6 large crates. Alicia told me they would be picked up by the company at a decreased return rate of $3.50 each rather then $7, if we brought them back ourselves. She showed me on the contract we signed where it states the same thing. Now I'm calling to have them picked up and they told me it is not their policy unless they are doing another job for us, which is ridiculous because this is a single residence and it's obvious we wouldn't be needing them for another stone delivery and it doesn't say that on the contract. Some how I was just supposed to know this little piece of information even thought it doesn't say that anywhere and I wasn't told that either. If you are a big company this might be the right place for you since they might value your repeat business and honor what they claim they will do. But if you are doing a home improvement for your own home I strongly urge you to use another company. 3 issues in one small job. No skin off there back but it was a pain to deal with all there errors, not to mention the extra money it cost us. And now I have to figure out how to get rid of 6 large wooden crates because they won't honor what the rep told me at the beginning and what's clearly on the contract we signed. DONT USE THEM!

Quick response from Rudi at LTS. Good communication throughout entire project. Special thanks to…read moreRolando, Enrique and the rest of the crew. They showed up on time and always put in a full day of work. They worked in temps over 100 degrees for approximately two weeks. They always cleaned up at the end of each day. Very satisfied. Would definitely recommend.

I was going to use LTS 2 years ago but unfortunately I had something come up that made me delay my…read moreyard . I plan on talking to LTS soon as I need them to come back and give me an update on my estimate. I was very impressed with my first estimate.