This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

Andrew has been outstanding with both my home and auto insurance. He's extremely thorough,…read moreknowledgeable, and truly looks out for his clients. He was persistent in helping me find the best options, but never pushy. Thanks to his work, I was able to save money on both my homeowners and car insurance. He's a very professional, friendly guy, and I'll definitely be recommending him to my family and friends.

Best Auto Insurance of 2018. Payless Insurance. Payless Insurance has relatively low rates and a…read morewide variety of discounts, including some for green vehicles, which makes it our pick for the best auto insurance company OVERALL. Our view on Payless Insurance? Best Value and Best Services & Features. My Fiancé and I couldn't have been happier with Shawn and Mike as our Insurance Agent. -Gracie & Uriel Cadena

I was referred to Payless from a friend and went into their location to get more information. Both…read moreMike and Shawn are very professional and took the time to answer all my questions. I started with my personal vehicles for about 6 months and then eventually switched over all my commercial vehicles. Now I even do my boat, motorcycle, and toys with them. Never had an issue. Rates are the cheapest I've found as well. Thanks guys!

I started using Phoenix Insurance over two years ago due to my previous insurance company going out…read moreof business. I was then notified that Phoenix Insurance had picked up my three policies. Since then I have never looked back. My agent is Jenni Walters and Jenni is a complete professional and extremely knowledgeable about the business. Jenni and Phoenix are easily accessible and any questions that I may have, get answered promptly and in language that I can understand. She is constantly in touch with me if there are changes in my policies. She will schedule phone conferences with me to notify me of policy changes at least twice per year. And best of all, I'm saving money on all of my policies every term renewal. Jenni finds the best and lowest priced coverages available. I recommend Jenni Walters and Phoenix Insurance very highly.

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

I am almost 70 years old and I've been in the hospital and I was late on my payment but still…read morewithin the realms of being able to keep it and I got a hold of a girl named Elizabeth and she is at the Davis Street in Dallas Texas location her name is Elizabeth and she was precious she taught me through it and she was ever so kind I really like this insurance company it's so affordable for me I don't drive that much so I don't need a real high price overhead and I would choose them every single time but I really want to give five stars or more to Elizabeth today for her kindness and talking to me nice and slow she has a huge heart and I would ask for her every single time

They are scammers cancel your policy for any little thing that is out of your control! Collect $416…read moredown payment and my first month $299 and canceled my policy due to the state of Texas being behind with processing registration. I purchased my car 3/28 My insurance was cancelled 2 weeks after making my first payment spoke to sever managers was promised that someone would call me and they never did! Not mentioned they threatened to cancel saying that I did not send my photos of my car When I did. Also the girl who sold me my policy was fired not long after! Can u imagine how many people they do that too and how much money they have made! I asked for a refund since it was not fault! No call no refund no fixing. Yes I did give them time to call me back when I called back they said only said that the manager would call me back!!! Piss poor customer service . They had to nerve to ask me for a good review when I first purchase!

I have had the pleasure or working with Jerry for about 26+ years to date. He has been a great…read moreagent and kept a solid team always willing to answer my many questions. Jerry provides updates on my policies regarding any changes I may need to be aware of. He has kept my family comfortable for each and every auto/home claim encountered to date. When I personally go into his office for our annual policy reviews, he often shares his catch of day from his recent fishing escapades. You can count on Jerry and team as he stays current and will be there if and when you need him.

Just switched to Jerry from a competitor. He and his team are very professional, approachable and…read morejust plain nice. We were set up and ready to go in a day. He personally answered all of our questions and took time to explain everything. We are very happy we made the change and would not hesitate to recommend Jerry and his team to others. Great company and great rates as well.

I finally got my $50 Bond after making the mistake of going into the wrong location. This other…read morelocation quoted me $269 for a $750 Bond. I left and made a complaint on their site but Jennifer at A-Best Bonds responded it was not their location. I am so thankful she responded, other company was totally scamming. This companies Bond went from $269 to $150 so I knew something was very wrong. I'm titled, happy and definitely recommending ABest Bonds. I'll be attaching receipts if possible because WE THE PEOPLE depend on each others reviews to NOT GET SCAMMED.

Jennifer made the process of getting my bond quick and easy. She's knowledgeable and professional…read moreand I would highly recommend calling her if you need a bond. The whole process only took a few minutes and I was able to leave with all the paperwork I needed.

AAA charged me for a line item on my renter's policy that was not my choice and refused to remove…read moreit. Seems unethical to me that they can charge me for whatever they want. Is there no regulation of insurance providers? By the way, the Irving office had nothing to do with this disgusting levy. The main AAA office was my contact, and I don't know how I wound up at the Irving site, but Irving office probably has the same self-serving policies as the main office.

The customer service at this location is terrible. I requested to speak with a manager because the…read morewoman at the front desk was rude for no reason. They really need to provide more training for the staff, including the manager.

Katie has outstanding knowledge of her business and was a pleasure to work with. She makes sure…read morethat you have appropriate coverage at the best price. She saved me money from my previous insurance carrier.

Was with them for years. They don't inform or take care of you long term. Increased my homeowners…read morefrom $5,000 to 14,000 and I wasn't even contacted. They don't work for you. I will never do business with them again.

I've done my own tax returns since my first job as a teenager. Recently, some life changes have…read morecaused me to consider having outside professional help with my tax returns. I've known Mike Allbright since he was a teenager, so it only made sense to go to someone who I knew personally! And Tax CleanUp was both easy and a blessing to use! I would recommend them to anyone!

I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled. I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult. For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously. I have included screenshots showing the pattern of communication and lack of response over time. One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old. By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit. When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options. I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way. At that point, I lost confidence in the process. I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received. After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances. My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help. Use caution and do your research before hiring this company.