The manager at freeway insurance Ilse Cerda great help . It was time to renew my current insurance premium after six months with freeway insurance. Ilse was has yet to do nothing but great things for me knocked off some money towards my payments granted I stayed ticket free :) read more

This review is for Juan Vargas. Called in late Thursday night to get an insurance, they were about to close and he still entertained my queries. And i got my policy right then there! Thank you Juan for the superb service! read more

I had an amazing experience! Brenda is amazing, and and saved me alot of money. im so glad i saw her. Come here if you want to save on your insurance! :-D read more

Best insurance agent here is ilse! After calling numerous insurance companies An angel named Ilse answered the phone she gave my a quote told me this was the lowest I would find. I rolled my eyes and called four more places which gave me quotes double the price she gave me . I called her back and told her she was right! She was the lowest and I hate tell people they are right... y'all better stop playing and come get these low pricessss read more

Edgardo was outstanding and so chill and cool to talk to, but also professional. Would strongly recommend him. :)

Came into Freeway Insurance because our policy had ended and I didn't know it, so me and my fiancee was anxious and unsure how much we would have to pay. Spoke with Edguardo and he made the experience a breeze and actually saved us some money on our new insurance policy. It was a great experience and we enjoyed talking to Edguardo!! read more

I had a good experience with Juan Vargas today. He made the process super easy and I really do appreciate his service. He was very patient with me as I explained to him what I needed. I was in need of auto insurance for my daughter and Juan made sure I got what I needed. Now my daughter is insured. read more

My brother and I came in with so many questions and Gustavo Ramirez helped us out so much he had all the expertise and knowledge about every question we had and we left with not one but two cars insured and were so happy and excited to have our cars insured with freeway insurance!! Best deals!! And amazing savings!! read more

I got really lucky with my agent Danny very welcoming and friendly, he helped me find the best policy on a low budget. I am really happy with my new policy and highly recommend them! read more

Get your help by Kimberly Benitez. Every time my family and I come in she always does her best to give us the best rates and helps us save a lot of money. Thanks you read more

Great Customer service and they save my some money from my last year policy. Ilse the manager was pretty good.

Excellent team and service Itsel , Daniel and Gustavo !! Been with them for years and referred family and friends!! Wouldn't change them for nothing in the world!! read more

I got charged $500 of which none went towards my first month payment. $300 got pocketed by Freeway and no payment schedule was explained. Im furious with freeway its a big scam read more

Agent Kimberly Benitez is THE BEST. She got me the lowest rate on my auto policy. I live in Koreatown and couldn't make it to the Hawthorn office so she called the nearest Freeway Insurance office and gave them my policy and rate. When I got to the nearest office the agent couldn't offer me the great policy and low price Kimberly set up. So I called her and she spoke to the manager and took care of it. She had my back and stuck up for me and we've never met. That meant the world to me. She genuinely wants to help her clients not just sell policies. Amazing amazing agent using her for all my insurance needs while living in California. read more

Been to a couple insurance locations, always had a problem with each and every one of them. Let me tell you this plain and simple, Gustavo Ramirez is the man! He's very professional, very helpful, works with you, and last but not least will give you a really good deal. He helped me save over 5k$. If you walk into this insurance location make sure to ask for Gustavo. Very friendly and professional. Thanks a lot Gustavo, I really appreciate it ! read more

So I went by to add a new car on my insurance and Esmeralda she helped me with everything that I need to get done. if you want some one to get you a good prize and help you go straight to her she willing to help and make your day. read more

The staff here are so welcoming and professional! I was helped by Ilse and Gustavo Ramirez and both went out of their way to get me the best car insurance rate. They answered all my questions and even processed everything online for me!! I would highly recommend them to my family and friends. Thank you Freeway Insurance read more

Juan Vargas made the process super easy and I appreciate his service and the time he took to make sure I understood what I was signing. Definitely sticking with FREEWAY! read more

I honestly wish that my experience with this place was different specially because they are so close to my home I would of love to have them as my agents but the truth is they failed me. They totally denied their help towards me and my husband and Instead they just transferred me to the customer service line... it turns out another freeway agent from another city was able to help on the spot!!! It's sad how this place just wants to do the minimum and didn't appreciate our business... oh well one less customer for them I am happy to say I cancelled all my relations with freeway overall read more

This is the place to come. Gustavo was very helpful and welcoming. He worked well with my budget and saved me $6,000 dollars!! He's very polite and explains everything thoroughly. I highly recommend everyone to come by and get a free quote and I promise you will not regret it. Ask for Gustavo and start saving today! It is worth waiting and asking for him. He is very fast and attentive. I felt like I've been knowing him my whole life. I wish I had more cars to get more policies from him. Amazing job Gustavo Ramirez! :) read more

Gustavo Ramirez gets two thumbs up. Great service by taking his time helping me understand my insurance. Was able to get me an amazing deal for me and my father. Very appreciative Thank you. read more

1 star because the insurance is reasonable. 0 stars because every time I call it seems like I'm bothering them. I just called and a Freeway representative just told me she doesn't know what to tell me because I can't make payments online (crickets).. well for one give me a customer service number to someone who can help me... They really need customer service training... you don't have to have all the answers but being polite would make a difference. read more

My father discovered Freeway Insurance on a Spanish newspaper, and we had an amazing experience. A broker named Gustavo Ramirez helped us out and was extremely friendly. He sat with us for an hour and provided us with the greatest, lowest rates for 4 drivers in our family. We had no insurance for over a month due to our old insurance being too expensive, and we're so happy we came to him. He helped us lower our down payment and we saved over $100, basically if you are looking for a reasonable price insurance for yourself and your family I would highly recommend see him. And the entire team was also very friendly! Unfortunately I do not know his boss's name but she was great as well. Thank you Freeway Insurance! :) ^^^^^i wish I can keep the stars the way I had them. But im disappointed. I got in a car accident where my car was totaled, and though I have full coverage I don't have the rental policy on my "full" coverage insurance. They said they aren't supposed to offer, we're supposed to "request it". I spoke to another insurance broker from a different company who has over 5 years of experience, and said you're supposed to offer everything the insurance company offers no matter what. It was never mentioned and it's only $7 more. Now I'm told it's too late to add it so I can't get a rental. If that's the policy, that should be changed. It should ALWAYS be mentioned. I'm sure many others will agree. It's disappointing. read more

I've been putting off calling for an insurance quote because of what a hassle it can be especially with two small kids around. I called freeway insurance and Jose Gomez helped me out today. He got me a great quote fast! Jose was very friendly, knowledgeable, and patient. Definitely will be referring my friends and family here. read more

I came looking for car insurance and Kimberly was great. Extremely informative and patient as I didn't know much about all their policies. I was attended right away and left without a problem. Kimberly will make sure to find the right policy that best fits you. read more

My parents & I have been with Freeway Insurance Services for about 5 years now And NEVER did we have any problems... Gustavo Ramirez is always so kind and friendly. Every time I come in with any questions about my policy or about anything related to it, he answers it with full detail and a smile on his face. Quality customer service is definitely something that is important to Gustavo and he's very knowledgeable about his services too! So, whenever anyone has questions or concerns, I suggest that you call him (310)856-5301 and I guarantee that he's capable and willing to help and go out of his way for his customers! #loveit #itsallaboutsmiles #goodwork way to go Freeway Insurance! #Hawthorne read more

The people who work here are nice unfortunately Freeway Insurance is a complete rip off and a waste of time and money. Since they are just a broker and dont have insurance of their own the way they make their $$$ is by extra unnecessary fees, like when you sign up: hundred bucks, transfer to another vehicle: another hundred bucks. They dont tell you this they just give you a bunch of papers to sign most people dont bother reading. Also, if you cancel early on one terrible company like Access Insurance that they outsource to you can forget about getting any kind of refund. Save your money and go to an actual insurance company like AAA, that's my advice. read more

Awesome experience thanks to Brenda. She saved me time and money. I recommend coming here for quality insurance and customer care.

I had a complicated insurance problem. Walked in and immediately met with Kimberly Benitez, she was very professional, knowledgable, friendly and competent. She was terrific. If you gave auto insurance needs, do yourself a favor and go see Kimberly! read more

Gustavo was very courteous and attentive to our family's needs and requests. His demeanor was very professional and welcoming. We felt he went above and beyond to find us a good insurance plan with an affordable rate. At the end of our visit, we walked out with a sense of satisfaction and the feeling that we were taken care of fairly. Gustavo was great and we definitely recommend he take care of you! read more

Awesome experience.. not doubt to come here again.. juan was very helpful nd funny at the same time! Too bad he has a girlfriend

Ilse Cerda, the sales manager was professional and friendly. Very knowledgable about what my needs were and geared me in the positive direction-no hard sell. Very quick with the mountain of paperwork involved. Top notch service! I'm a very satisfied customer. Thanks to the entire team! read more

Freeway insurance is the best way to go! Ms lovely Brenda was extremely nice and helpful. She even made us coffee. She helped me get the best prices. I will be returning to her when ever I need upgrade on insurance!!! read more

Today I went into Freeway Insurance expecting the policy prices given over the phone to be "too-good-to-be-true"... After speaking with Kimberly, she was able to explain everything and make the process so easy! I am still in awe at the deal she got for me. The customer service was 10/10 and the quality/value of the options they provided were 10/10. I will definitely be recommending my friends & family to come see Kimberly! read more

Gustavo is super helpful and professional. He helped me save $50 a month! He's a genuine and relatable guy who just wants to help. I recommend you come to this spot, they'll give you plenty of options for your insurance as well. read more

Excellent customer service!!! Danny the guy who helped me made things very simple and got me a great price for what I was looking for and to make things even better he was sexxyy as hell! So if you ever need insurance go to this guy, quick and amazing service!!! read more

EXCELLENT Service! Gustavo greeted me and did a great job with finding me the best insurance. Staff is warm and friendly. Manager Ilse Cerda gave me a DISCOUNT without me asking. I highly recommend this business. read more

Very good help from Ilse and quickest affordable car insurance! They helped me with my newly purchased car, gave me options for the best price for me. read more

Ilsa always helps me out and is very, patient sweet and kind in the process. She goes out of her way to make sure I am satisfied and everything is taken care of. Ilsa goes above and beyond every time. I hope I never have to go anywhere else or deal with anyone else. She will find you the best deal. Stick with her and Freeway insurance. read more

I was having a tough time finding a good insurance policy and luckily i was able to get Nelson Rodriguez to help me find a policy that best fits me and all i can say is that Nelson is doing a fantastic job and helped me find a better policy and i truly appreciate his great work ethic and how courteous he is to his customers and its hard to find people nowadays that want the best for you i truly appreciate freeway insurance for having such great employees at there establishment 10/10 would recommend read more