This is actually my second time purchasing with moto El paso and my experience was great. we first…read morebought a kymco like 150 and it left us with no complaints great vehicle. My son wanted to upgrade to a bigger scooter so we did. All around great experience my sales man first was Ben then the second time I spoke with Rudy. I'll be purchasing with moto El Paso the next time I'm looking for a scooter or motorcycle.

Cruise down I-10W. Get off on Copia. Turn left and go under the bridge (on copia) (back under…read moreI-10). Turn left again immediately on Gateway East. In about 50yrds you'll see Moto El Paso on your right. Park. Go inside. Get your mind blown. Big a bike. Never regret it. I absolutely LOVE Moto El Paso. This store is the exclusive seller of all Piaggio group bikes in El Paso. Yes, that's right, Piaggio, as in Italian bikes. Yea, if the high pitched whiny 600cc (very fast) but very typical Japanese bikes are your thing, then this isn't your place. This store features some absolute MONSTERS! They carry cruisers, cafe racers, scooters, off-road quads and buggy's, and Super Sports bikes! Yea... SUPER bikes dude. Moto El Paso has a huge show room floor in which you'll find some amazing machines. They sell the iconic Royal Enfield, the historic and always popular Vespa brand scooters, Arctic Cat adventure machines, the stunningly beautiful Moto Guzzi cruisers and racers, the eye catching (and easily BEST looking stock exhaust design) MV Augusta superbikes, and of course, my personal favorite, the 54 World Title winning Aprilia brand. From adventure bikes to naked bikes, From the RSV4 RR/RF to the RSV4 Factory and the Tuono, THIS is where you will find your Aprilia. THIS is where I found MY Aprilia (1000cc , 201hp RSV4 RR). The facility is large, clean, and impressive. The ENTIRE staff is amazing. This isn't a "chain" or franchise type dealership. This is a specialty dealer that carries the Italian superbikes. The staff gives the impression of being less of a "dealership", and more like a family. Seriously, everyone there is so awesome and friendly. Very knowledgeable, not pushy, very accommodating. Tracy (the owner) is a GREAT dude! Mike (runs the parts area) is always there, always friendly and very helpful. The ladies that work there are just great, and I feel bad because I don't know any of their names, but they remember who I am every time I go in and always great me with a smile and ask how I'm doing. Even the mechanics there, same thing. They'll stop and chat you up. Shoot the BS with you. Talk about your bike, their bikes, whatever. Sometimes I go in there just to say hi! I feel very welcomed there. They have a service department and a clothing / gear / safety equipment area (where Mike works). When you want to order a part, OEM or after market, Mike will sit there and go online with you to vendors that are trusted and recommended and sit for hours (trust me I always take forever to decide) until you have the right part that you want and works with your bike. Since buying my BEAST, I've order / purchased (through Mike and Moto El Paso): *Competition Werkes GP exhaust *Fender Eliminator kit *CRG Shorty (black and red) brake lever and clutch lever *T-Rex Frame Sliders They have an awesome service crew too, and they have installed all my stuff for me once it comes in. Through another company (ZLT Graphics), I've ordered a CUSTOM decal kit that will make my bike all black/red/chrome and similar to a RF but also very unique. Because it's obviously important to place on super correctly, the guys at Moto El Paso are going to install the graphics kit as well (for a small fee of course. But the work is quality). Now don't get me wrong; I love and very much appreciate / respect the more typical Japanese brand sports bikes. There's NOT MUCH out there that I like the looks of better than a Suzuki GSX-R 750. That blue/white/green color scheme is fresh. And the Yamaha R1? The only bike that CAN be compared to my Aprilia in the Liter bike (super bike) category. Hell, I was alllllll set to buy a very pretty Honda CBR 600RR. But by a stroke of fate, that shop was closed on a Monday, and i was off, so I drove down to Moto El Paso. Tracy (whom I didn't know was the owner at the time) introduced himself and 24hrs later I owned a BRAND NEW Aprilia RSV4 RR for a deal that is so unbelievable, I'm not even gonna say it lol. While they don't have a huge selection of clothing, they definitely have everything you need. From them I've bought 2 pairs of Alpine Stars gloves (summer and winter), an amazing Alpine Stars riding jacket (Andes V2), and an Icon Alliance GT helmet. They also carry a ton of HJC helmets. Very fairly priced too. And if they don't have it, they'll order it for you. If you are ready to step UP in your bike game, Moto El Paso is a place you should consider. Just as Ferrari and Lamborghini are too cars, Aprilia and MV Augusta are to bikes. Go check it out. #beAracer

I am not one to write reviews but sometimes people need credit when credit is earned. I am from…read morePennsylvania with my motorcycle trailered to the back of my Honda CRV. I started experiencing problems with my starter relay and further wanted to get a push starter button installed on my solenoid cover for my Harley Sportster. Not only did they get the job done but they went above and beyond and tightened my ignition key box that was previously missing a screw free of charge. Very reasonable/fair priced and great people willing to help and educate people about their bikes! Normally I do all my bike work but since I was out of the state they were able to help on the spot very efficiently.

I would not recommend this bike shop. A friend took his bike in for a repair estimate and…read moreultimately decided not to move forward with the repairs. When we picked up the bike, it had been taken apart, returned with parts missing, and was not in the same condition as when it was dropped off. After contacting the shop to retrieve the missing parts, the owner, Danny Loya, became upset and acted unprofessionally. There are plenty of other bike shops that are more transparent, respectful, and customer-focused. I would look elsewhere for service.

Purchased a quad here less than 50 days ago, turns out battery is bad after only 6 times being…read moreused. Conveniently battery is not protected under warranty, but if I opted to buy a new battery here they would sell me a better brand of a battery, again how convenient. Of course none of this is said to you at time of purchase. Poor way of doing business and way to rob people.

They helped me get my rear tire fixed after it ate a nail!!! The receptionist and mechanic were…read moreboth friendly and easy to work with!

On May 13, 2023 while riding from Las Vegas, Nevada to the State of Maryland I noticed that the…read morecruise control on my 2016 Yamaha Super Tenere ES stopped working. I called Viva Powersports and explained my issue to one of the Viva Powersports service representative's who said to bring my Tenere in for a look. Upon arriving at Viva Powersports I met with the service representative and service technician named Pete. Pete took the time to evaluate my Tenere and he was able to determine the potential issues causing the problem. With that information I will be able to make the repairs. I just want to say Thank You for your professional staff and their efforts towards customer service, when another motorcycle shop told me to make an appointment, even after I told them I was traveling to the east coast. So, Thank you Pete for taking the time to troubleshoot my cruise control issue. WF Grace

Only a review for the service department…read more Took my bike here for maintenance and to fix an issue. Ended up waiting at least two months to get it back which is mainly the queue time. They replaced a few parts. That didn't fix anything, so paid the bill and towed my bike home to do it myself. After towing my bike home, found out that they gave me the wrong motorcycle key. Once I started to work on my bike. They didn't even put all the parts back together. Was at least missing 6 bolts and my radiator cap was gone. Also the fairings were put back in a way that they were pushing and bending my radiator. Thankfully the people are nice but that doesn't fix bikes.

This place is the best if you are looking for a tire swap for your bike, I called ahead asked some…read morequestions came in dropped off my wheel and tire and got a call about an hour later that it was ready to pick up. Staff was helpful, answered all my questions and even offered some wisdom. I would recommend.

I stopped here to get my clutch handle, looked at and he adjusted it for free. Little bike shop…read morecouple of old guys took out all the bikes in the morning. I'm sure they do good work if you're in this part of town stop by if you need to get your cycle worked on.

The staff was very helpful and friendly. I've never seen so many selections for tshirts and…read moreapparel. Nice selection of bikes.

Always a warm Welcome that feels like home there's no pressure to buy a motorcycle and they will…read moreanswer all your questions.

Very helpful staff. Courteous and friendly. Stayed open a few minutes late for us to shop.read more

Take your motorcycle to Ace Moto if you just want it to sit there until winter, because supposedly…read morethey're too swamped. They charged me to take my motorcycle for a ride to their shop and lose my battery screws, and were just going to let it sit there. Terrible place for service. I should have read some of these reviews before taking it to them.