Every Main Street of long ago had signage advertising the offices of a "painless dentist." Reports…read moreare that wasn't true, even after a shot or two of 100 proof red eye. Over the years my wife and I have had a variety of dental work done at Parkcrest Dental Group, mostly with Dr. Jason Hall. We honestly have experienced no pain. The fixes moreover have lasted. Dr. Hall is straightforward about the work that needs to be done and accomplishes it with skill and finesse. Parkcrest is a smooth operation with competent technicians, cordial receptionists, and superb dentists. That this has been a successful dental practice for 50 years is no surprise. Today I was in for a couple of fillings and a cap. While I don't look forward to having my teeth worked on, this has been the best dental experience I've ever had.

I had a cleaning and a tooth filling procedure. It was the most pain free visit at a dentist that I…read morehave ever had.

They are just a great, trustworthy business. I just wish they would work with my UHC dental. I…read moreunderstand why they do not.

I went here for a few years and got all of my regular cleanings. It wasn't the best dental care…read moreI've ever received, but it was acceptable. I wondered why certain preventative measures weren't taken or even brought up in certain areas, but my biggest issue was with how they handled an issue with insurance and an unknown outstanding bill. My insurance was about to end, so I called to schedule the final appointment. I checked while making the appointment that the policy would cover the procedure. They looked into everything and said that it would. I went to the appointment, got my cleaning, and checked out without any issues. Many months later, I received a voicemail saying they were about to send my outstanding bill to a collection agency. After calling them back, I learned that I had not received any of the notices about the outstanding bill, because they put the wrong name on all of the mail sent out and were calling the wrong phone number (an ex on the account). They also informed me that I had to pay the full cost of the last visit, because insurance didn't cover it (even though they said there were no issues when I checked out). I wasn't happy, but I paid the outstanding balance in full during that phone call. The next time I called to schedule an appointment, they refused to schedule me. They said accounts that get sent to collections can't book future appointments. I told them my account never got sent to collections and that I paid them the full amount over the phone and had the receipt. They finally acknowledged it was not sent to a collection agency but continued to say they couldn't schedule me. They took no accountability for the balance remaining unpaid for so long due to their errors (sending notices through the mail with the incorrect name and calling the wrong phone number). I am thankful they found my actual phone number before sending the bill to collections. That would have been a much larger annoyance brought on by their mismanagement. I'm perfectly fine with going to a different dentist, especially after this experience.

Dr.Duff and her team are without a doubt THE BEST Dental team my family and I have EVER had the…read morepleasure of working with. I don't say this lightly...but I would recommend this establishment to anyone of any other dentistry in Springfield, MO. My family and I have tried a few others, but they don't come close to the professionalism, knowledge, and care that comes from this team. They also really help us out with the insurance part of our visits. They are magnificent and my family appreciates everything you do for us.

Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

when I first started going to elevate dental about a year and a half ago to get a dental implant…read moreeveryone was nice and it was going great! Then I found out the actual reason they make you pay up front because when they mess up and tighten a crown too tight on the implant and break the implant loose from the jawbone, they already have your money and can say in the paperwork it says implants may fail doesn't matter the reason, they can fail that's on the patient. In short do yourself a favor get it done right at a place that knows what they are doing. It is not here.

Went for a TMJ Botox shots after several months of pain. I'm not going to comment the 20 min the…read morefront desk lady was going back and forth to be able to file my insurance. They performed an X-ray as mine was not up to date. That's fine, to see if there is any issues with the joint. Dr Hayes performed the Botox shots on two places on both low sides of my jawline. She told me it will take 3 to six days to relieve the sensitive teeth and pain. A week later I called the office to see why my pain is not subsided. The front desk talked to dr. Hayes and told me that it takes up to two weeks and that I had multiple infections in my gums. I am from East Europe and the materials used there are different. My feelings are in my mouth for 40 years and the X-rays are not changed a bit for the last 10 years. I have no pain in my teeth or any issues with my gums. That tells me dr. Hayes is not competent in her field. As I am not a regular customer, and my Dental Insurance doesn't cover such a procedure it cost me $600.00 out of pocket. I am pretty sure they didn't do the whole 20 to 50 units per side, as the shots supposed to be in 3 to 5 spots along the muscle and not just the jaw. I was charged the maximum price and told literally that that is it. With the same success i could be injected with saline solution, as I had not any relief. Now I am on painkillers and will visit my local cosmetic clinic for another treatment. This office is not professional, not competent and not recommended from my experience.

My entire family has been going to Innovative Dental for almost 2 years now, and they are…read moreoutstanding! Their facility has the latest technologies (digital x-rays, cleaning equipment, crowns made on-site), all their doctors are extremely knowledgeable about the latest dental technologies, and the entire staff always shows how much they care with every interaction. They are even YouTube content producers (check out their channel: InnovativeDentalofSpringfield) where you can see their doctors discuss their philosophy on various dental issues: cleanings, crowns, root canals, dental anxiety, and even how to finance it all, . When I initially moved to the area, I needed to get either a bridge or implant for a couple back molars that had been extracted a year earlier. Dr. Olson went over some different options, gave me the pros/cons of each, and provided a very cost-effective option for me with no pressure to go with one option over the others. Since then, one of my kids needed to get an (orthodontic) expander, and another now has braces. They both love going to the dentist/orthodontist since it's a great experience for kids too: They have some fun activities for the kids while they're waiting for their appointment.

I WAS a patient at Innovative Dental, until my bridge broke. I called and left a voicemail about my…read moresituation and my desire to make an appointment. As you can see from the attached screenshot of my voicemail transcription that Miranda clearly stated "We unfortunately don't do anything with Bridges. We don't know how". An innovative dental office that doesn't know how to deal with a bridge? That's crazy work. I had already had billing issues with them in the past. And now I am not confident in their ability to provide quality services. I've taken my business elsewhere.

This place told me that my son had several cavities. Since it was going to be hundreds of dollars,…read moreI waited until I got insurance. After I bought insurance, I learned that it only covers specific locations in Springfield, so I was forced to go a different company. When I got to them, they told me he doesn't have any cavities in the first place. This means I would have paid for services we did not need.

Tremendously friendly and fun staff…read more love the laughter and knowledge of everyone they have been exceptional taking care of me Don Crabill

Dr Dove is my 2nd dentist after moving to Springfield MO. Great experience with staff. Dr Dove…read morelistened to all my dental issues, with "going to the dentist" and was awesome!! Wish I would've came here the first time. Not only had an amazing experience but Dr Dove found 2 cavities the "other dentist" missed. Dr Dove has a wonderful staff from the dental techs, insurance person and front desk, all of them are friendly, kind and knowledgeable!! The best team a patient could ask for.

Dr. W. Schemmer prepped and placed a crown. The Crown is lower than the crowned tooth in front of…read moreit. He wanted to fix his error by drilling down the crown in front. Crown is too small, does not cover tooth. Tooth is exposed, based on experience this leads to extraction due to decay under the crown. Returned he does not see an issue with the crown, refused to replace it. Won't return. Second opinion informed must be replaced.

I ended up needing a crown done. Dr. Denney and his staff were caring and thorough. They were able…read moreto do it the same day in the office, and matched it up to my other teeth perfectly! No more shame to smile big... and I am!!! Thank You Dr. Denney!

I had a broken tooth and the office got me in quickly to be seen. Staff was all very nice and…read morecaring and I was able to have my tooth treated the same day! If you are looking for a great dental office you should check them out.